I should have trusted my instincts
I should have trusted my instincts. After doing further research, I discovered that this website appears to be connected to SellHub.io and seems to be operating under a new brand. Unfortunately, I previously lost funds with SellHub.io, and I have now experienced the same issue again.
I am currently owed over $9,000 and have been unable to recover my funds or receive a satisfactory resolution. Based on my experience, I strongly advise others to proceed with caution.
I also intend to raise my concerns with PaySky regarding this merchant and the nature of the products being sold.
Antwort von OVGC Payments
Thank you for sharing your experience. We take all feedback seriously and want to address the points raised directly.
OVGC Payments is an independent company and is not owned, operated, or affiliated with SellHub.io in any capacity. Prior to launching publicly, we provided payment processing services to SellHub as a merchant client, a commercial arrangement that has since concluded. We have no shared ownership, management, or financial relationship with that platform.
Regarding the funds you mention being owed, we are not aware of any outstanding balance under your account with OVGC Payments. If you believe funds are owed to you we strongly encourage you to contact our support team directly with your account details and transaction references so we can investigate and resolve this properly. We are committed to ensuring every merchant receives what they are owed in accordance with our Terms of Service.
We welcome the opportunity to resolve this directly and transparently.