Overline Network Consultants Ltd  Bewertungen 

Brilliant!
5-Star service
Just wanted to say a BIG thank you to Steven who has been kind & helpful - Thank you!!

Merry Christmas from us all at:
FINESSE WINDOWS!

When the internet phone system goes down overline customer service on updates is very poor indeed hours and days go past with out any information

Leanne was very helpful and efficient. She informed us well at every stage and made the transition quick and easy.

Overline have supplied our phone service for a number of years. It was based on a legacy ISDN system that would have needed replacing in the near future but the change was hastened by the control unit dying! Craig from Overline set up a temporary IP based system for us very quickly then managed our transition to a full system in a very short timeframe. He has supported the implementation superbly and we are very pleased with the end product and the support that Craig has offered throughout the process.

Steven has been extremely helpful and responded with speed. He has been courteous, polite and professional. He resolved the reoccurring issue straight away.

Craig was very helpful and knowledgeable on the phone and talked us through getting the phone lines back up and running again ,He also arranged for an engineer to come out to us that day and assist with setting up a new handset.
Would recommend Overline

After many years of poor to average service, we are migrating our services (broadband and phones) away from our [previous] provider to Overline Network Consultants.
The whole service so far has been great: the sales guy (Mark) knew his products, and tailored everything exactly right for our proposal; the installation process has been quick and hassle-free, and the engineer (Ian) was helpful and approachable. The support from Leanne who is looking after the overall switch, (and us), has been exceptional, and I'm confident that we are in very good hands going forward.

Jim Savage
Unique Scaffolding Ltd

Great service by Overline, easy to reach their customer services if need be. Great phone system and zero problems since installation.

Very friendly and helpful. Overall, very good experience.

A great meeting with Mark Ford! He left us feeling well informed and offered great advice for our communication systems. It's always a bit daunting navigating this area, Mark really helped us understand what is best for our company's needs. We at Elite Office Cleaning would definitely recommend Overline.

Our internet and phones were down first thing on Monday morning and Steven gave me instructions on my Mobile to reset the system and get it up and running again very quickly. I'm so grateful for his excellent service, clear instructions and patience while waiting for me to carry them out. He saved the day!

I spoke to a lovely Leanne Acampora regarding having another 24 port and 4 handsets, she was very helpful and able to understand what i was trying to describe to her down the phone :) we also received a quote very quickly.... so thank you Leanne for all your help :D

We had an issue come up with our phone system that needed to be identified and sorted out rapidly. Our technical consultant Steven was extremely quick to make contact and ask the right questions to be able to pinpoint the cause and rectified it within minutes. Exceptionally good customer and professional services from start to finish and a relief to carry on with our business operations.

We now have 9 outlets using Overline, really pleased with the service, Leanne always kept me updated during the whole process. Would thoroughly recommend.

Have been with Overline for a number of years now and any time there has been a technical glitch, which is rare, the tech team have been excellent at responding and rectifying in a very timely manner. Customer service from all representatives have always been friendly and helpful.

Directory kept dissapearing from telephone system after a few telephone calls this was all sorted.

Steven was great very knowledgeable about the system and managed to really pull us out of a trick situation due to the call recording software

Thanks AGAIN Steven really appreciated all your help

Lucy Paine was so helpful over the past couple of days. Ordering our replacement SIM card (which arrived the next day) and offering advice when it didn't want to work. Speedy, efficient and friendly

Steven has been so helpful from the get go advising on what would work best for RGVA. He has been from the get go and we are very happy with our new telephone messages!

Steven really helpful and patient. The issue was fixed after a few minutes on the phone where he was able to direct me to go through the steps to locate and solve the problem.