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OverBoard Bewertungen 

182
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I bought a small backpack for general use while on holiday. I admit I wasn't sure if the backpack I bought would work for me but am delighted to say I really love it. Never had a bucket type before bu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The waterproof bum bag is just what I needed, for a short coastal holiday, on my own. I can swim without worrying, in a touristy village. I'll also use it to wear under loose shirts on dry land at m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Website easy to navigate. Plenty of useful information about the product. The two waterproof backpacks arrived promptly and the design and quality are excellent. I returned one as in the end, one was... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Taschen- und Gepäckfachgeschäft
  2. Abenteuersportarten
  3. Campingausrüster
  4. Outdoor-Sportgeschäft

Über OverBoard

Vom Unternehmen geschrieben


Serious waterproof protection. Proven performance.

OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry

Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

182 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(182)

156 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

100% waterproof and worth the money!

I've used OverBoard a few times over the years and have brought another one of their waterproof rucksacks, it's the only make I've found that is 100% waterproof, even over time! They may seem expensive to you but it is well worth the money 👍🏻

2. Januar 2026
OverBoard-Logo

Antwort von OverBoard

Thank you so much for your continued support and for sharing your experience! We’re really pleased to hear our waterproof rucksacks have stood the test of time and kept everything 100% dry. We truly believe in quality that lasts, so it means a lot to know you feel they’re worth the investment. Thanks again for choosing OverBoard—we hope your new rucksack serves you just as well!

Bewertet mit 5 von 5 Sternen

Very prompt and efficient service

Very prompt and efficient service The cycle panniers i ordered were a very good price and I was delighted with the extra item I was offered as a reward with my purchase

15. Dezember 2025
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Antwort von OverBoard

Thank you for your kind review! We’re delighted to hear you were happy with the prompt service, great value on the cycle panniers, and the reward item offered with your purchase. We really appreciate your feedback and hope to welcome you back again soon.

Bewertet mit 5 von 5 Sternen

Nice quality and quick delivery

Decent quality kit that seems well put together.

22. Dezember 2025
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Antwort von OverBoard

Thank you for your feedback! We’re glad to hear you’re happy with the quality and construction of your kit. We really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

I sent an email asking a question and…

I sent an email asking a question and it was answered very clearly and quickly and also the dispatch and delivery

15. Dezember 2025
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Antwort von OverBoard

Thank you for your great feedback! We’re pleased to hear your question was answered clearly and promptly, and that you were happy with the dispatch and delivery. We really appreciate you taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Great bag ..

Great bag ... Not my first from them. good design and always well made.

17. Dezember 2025
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Antwort von OverBoard

Thank you for your kind review! We’re delighted to hear you’re happy with the bag and that you continue to enjoy the design and build quality. We really appreciate your continued support.

Bewertet mit 5 von 5 Sternen

Tried and tested original backpack

I am a long term user and have just made a repurchase of the yellow original 20 litre backpack. My previous one was used a lot over many years as a bike commuting bag in all weathers. Also handy for camping and kayaking. It has never let me down and is really comfortable to wear and carries a good load of gear and protects it. The old one just became a bit scruffy over time and slightly frayed at the opening but has been regifted as still works and nothing broke. I have a 30 litre similar bag from another company but it’s a too big for my main use.

15. Dezember 2025
OverBoard-Logo

Antwort von OverBoard

Thank you so much for taking the time to share such a detailed review. We’re delighted to hear how well your original 20-litre backpack has served you over the years, in all conditions and across so many adventures. It’s especially great to know it’s been comfortable, durable, and protective of your gear — even earning a second life! We really appreciate your continued support and hope your new backpack serves you just as well.

Bewertet mit 5 von 5 Sternen

Top-notch customer service

Top-notch customer service. We received our bag, and it has a slight mark on it. We were offered a discount on the product or a replacement. We chose a replacement, and it was all sorted super quickly. Couldn't have asked for a more pleasant interaction and would definitely order again, knowing the customer service is exceptional.

16. Dezember 2025
Bewertung ohne vorherige Einladung
OverBoard-Logo

Antwort von OverBoard

Thank you for your kind review! We’re so glad we could quickly resolve the issue and that you had a positive experience with our customer service. It’s great to hear you’re happy with your bag, and we really appreciate your support and confidence in us.

Bewertet mit 5 von 5 Sternen

Built well and good value

Prompt shipping 3/3 of my orders, well-boxed and packaged.
I have two classic 17L waterproof panniers and a classic 35L waterproof backpack. I am very happy with their products' build quality and value for money. I expect they are very waterproof although I've only experienced medium rain for relatively short durations.

1. Oktober 2025
Bewertung ohne vorherige Einladung
OverBoard-Logo

Antwort von OverBoard

Thanks for the great feedback! We’re delighted you’re happy with the quality, value, and fast delivery of your panniers and backpack. They’re built to handle heavy weather, so we’re confident they’ll keep performing when the rain really sets in. Enjoy the rides!

Bewertet mit 2 von 5 Sternen

Durability is not good

I’ve had two bags - the first was great. The second has fallen apart pretty quickly.

The side pocket and the netting on the strap failed in under 6 months. The handle on the top failed at less than a year and after two there’s a hole in the bottom.

I didn’t register it but when I look at the exclusions in the warranty I suspect it wouldn’t have been covered anyway.

Honestly I’m pretty gutted because the first bag lasted well.

Lastly the Feefo reviews seem great but when you look you have to have had a product recently to get a feedback request. Which is why the trust pilot review score is so low by comparison as there’s a bunch of people complaining about durability

20. September 2025
Bewertung ohne vorherige Einladung
OverBoard-Logo

Antwort von OverBoard

Hi Joe - thanks for submitting feedback on your bag. I'm sorry to hear you have had issues with it.

If you haven't already, please contact support@overboard.com with images of the problems and we will take at look at them and see what we can do to help, even if the item hasn't been registered for our extended warranty.

Our bags are designed for durability and longevity by using the best quality materials and parts possible. We also offer a 5 year extended warranty for our products in the unlikely event an item develops a fault, and we will try to repair items if possible first to reduce any waste, however, we don't cover accidental damage or wear and tear to items.

With regards to reviews, we collect our customer reviews through Feefo, an independent review platform, and the requests are sent only to customers that have recently purchased from us so you know that the reviews are from verified buyers and are genuine.

Many thanks, The OverBoard Team

Bewertet mit 4 von 5 Sternen

much better second time around :-)

UPDATE: After some initial confusion, a sincere effort to resolve the situation appears to be in the works. In response to a professional gesture and prompt, clear communication, I have gladly amended my feedback.

Appreciate the offer, but I would be pleased to pay for this product.

...

This company seems unaware that the capital city of the NWT, Yellowknife, is fully served by Canada Post as well as a number of courier companies. They cancelled my order based on a vague, unclear rationale, and refused to respond to subsequent inquires for clarification. Very poor customer service, sadly. Would not recommend.

1. Juli 2025
Bewertung ohne vorherige Einladung
OverBoard-Logo

Antwort von OverBoard

We're sorry about the issue you experienced - this was due to an issue with Canada Post's system not allowing the order to be dispatched to your address. We are working on a dispute with them, and in the meantime we have refunded your order but also dispatched it free of charge (as Canada Post is now allowing the order to be sent here) due to the hassle and delay in communication of the situation. Apologies again for the issue and inconvenience caused. Thanks, OverBoard

Bewertet mit 1 von 5 Sternen

Poor customer experience

Ordered goods from Overboard and received confirmation invoice from them.
On arrival there was an item missing.
E-mailed sales at Overboard regarding this and have had no response.
Just wish I had read reviews on this company before ordering.
I do not like being treated with contempt, so I can't recommend this company.

26. Juni 2025
Bewertung ohne vorherige Einladung
OverBoard-Logo

Antwort von OverBoard

Good afternoon - can you please confirm your order number or name so we can look into this issue for you?

Bewertet mit 2 von 5 Sternen

Expensive and lacks durability

I've had my trekdry 20l backpack for just over a year now, and my initial thoughts were that it was sturdy and waterproof to a great degree, however after a year of occasional use the product through up some issues.
The side pockets degrading fairly quickly, and with Overboard unable to provide a way to fix/repair these, they eventually became useless flappy things.
The general wear and tear of the bag itself, again degrading far too quickly for the price you paid for (£135) despite no more use than you would expect from an occasionally used outdoor rucksack. Buckles breaking, liner ripping, handle tearing. Ultimately it affected the waterproofing capabilities.

I will definitely be looking for alternatives with better durability, and although initially pleased, unfortunately left dissatisfied with the product.

3. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality products and service with a clearly communicated website, an all-round great British water-sports goods company

I needed to find an appropriate waterproof backpack for my boating holiday quickly and was recommended OverBoard.

Not only is their website informative with clear descriptions of products and their key features, I just felt reassured that I was purchasing from a company that looked after it's customers. And sure enough, there was no delay in delivery as my 20L Waterproof Backpack arrived very quickly before my departure.

Just back from my trip, and I can confidently say that the backpack is of excellent quality compared to the cheaper gear I have used in the past bought on Ebay or Amazon – I will not hesitate to shop from OverBoard again.

27. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stay away!

There's no doubting the clever technology involved in the waterproof PVC roll-top backpacks but ... it is not tested for longevity and you will not see more than 18 months of use before it deteriorates.

Splitting and delamination occurs due to the regular temperature changes - down to -10 .. up to +25 - here in the UK. I wear my backpack 3 or 4 times a week, in all seasons. It is still less than 2 years old and has been patched 3 times now.

I would have given a glowing view of my backpack when new, but the Company will not honour their 'so called' 5 year warranty because they will - even with clear photographic evidence - ingore the fcats and put it down to "fair wear and tear".

A good idea .. a good product for a short time .. a complete waste of money in the longer term.

P.S. This is an UNCLAIMED profile, so do not expect anyone at Overboard to read it. That way they can sit back and languish in all the excellent paid Feefo reviews of their short term use products .. and ignore the reality.

1. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bag held together only by glue that came apart after second use.

Bought the pro-light backpack, used it once in boating in the UK and then put it in storage. Second time came to use it a few years later, while walking with it on my back, the back completely opened up, dropping all my gear including my expensive camera. Lucky I was not in the water when this happened. The glue/adhesive had completely come apart. The backapck is still in great condition other than the seam failure. Strangely nothing else was holding the bag together other than the glue, which seems like a very poor design. Would 100% avoid if you value your gear.

25. Mai 2024
Bewertung ohne vorherige Einladung
OverBoard-Logo

Antwort von OverBoard

Good afternoon - our backpacks are not glued together, but have high frequency welded seams. If you haven't already, please contact our support team to see if we can help further with this issue - support@overboard.com. Thanks

Bewertet mit 1 von 5 Sternen

A 17 litre pannier bag..

A 17 litre pannier bag..
The design of the clasps are not great, meaning one worked itself loose and fell off somewhere.
I contacted overboard hoping to buy a replacement clasp.
I received a reply telling me they do not have spares but would give me a 35% discount on a new bag ! That is around £36 for a 50p piece of plastic and a screw. Are you serious?
I will find another pannier bag company ( Altura probably) who have spare parts and therefore care for the environment. An Outrageous waste of the earths resources Overboard!

12. November 2024
Bewertung ohne vorherige Einladung

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