Oven Cleaning Doctor Bewertungen 

41
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Honestly stunned. My neff slide and hide ovens look BRAND NEW. Amazing company will definitely use again in the future.

Bewertet mit 1 von 5 Sternen

Not impressed booked for 13.30 today for oven and extractor clean and no one’s turned has turned up or called messaged or cancelled, not impressed at all . This is after them cancelling last week too... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Friendly service and good value with brilliant results. Our sorry looking oven was transformed into showroom condition in no time! We'll definitely be using this service again in the future because... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ian was running early so arrived before time which was great. He was very considerate of my little boy being asleep and made little noise. The oven looks amazing and it wasn't in a great condition aft... Mehr ansehen

Unternehmensdetails

  1. Reinigungsservice

Vom Unternehmen geschrieben

Domestic & Commercial Oven Hob & Extractor Cleaning in and around York area.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

41 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.0

Alle Bewertungen

(41)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

10/10

Honestly stunned. My neff slide and hide ovens look BRAND NEW. Amazing company will definitely use again in the future.

17. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding

Outstanding service.
Extremely impressed with the results and all done in around one hour. Oven looks brand new!
I’ll be recommending to friends and family.
Thank you!

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant!

Brilliant! What’s fantastic service from beginning to end. Great advice on the phone regarding which service we should book to get the best price. Brilliant customer service and communication via what’s app. On the day Terry arrived, on time, what a lovely man. He got straight to work and my husband and I chatted with him as he worked. We were in stitches laughing, Terry is full of beans and he is so warm and funny and had some great stories to share. 🤣
The overs, 3 in total looked like new when he was finish. We were very impressed. It was a real pleasure spending time with Terry and getting to know him. Fabulous company, and our ovens all look sparkly and new.. thank u very much Jane and Rob

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Terry was cheerful

Terry was cheerful, polite, explained all he was doing. The oven looked amazing, cleanest it has been. I was more than satisfied with the work, and would highly recommend this company. Keep up the good work!

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Booked an oven clean TWICE

Booked an oven clean TWICE! Both times text message to remind me of clean the next day. Both times phoned in mornings to cancel my appointments with an excuse. Presumably forgot he phoned the week before to cancel the previous one!

6. Februar 2025
Bewertung ohne vorherige Einladung
Oven Cleaning Doctor-Logo

Antwort von Oven Cleaning Doctor

Hello, we have requested more information from you regarding this review. We have also checked our database and your name and service date are not on our system. All customer details are held even when a booking has been cancelled by either party. Yet you do not exists to us.

Perhaps you have reviewed the wrong company or your review is in a name not used for the booking.

I am afraid unless we hear otherwise we will have to assume this isn’t a genuine review. Please get in touch either way so we can put this to bed.

Many thanks

Bewertet mit 1 von 5 Sternen

Cancelled on the day

Cancelled on the day, after the scheduled appointment time, booked weeks in advance. Offered to come back after Christmas. Not impressed - won't be having them back. Complete waste of time and energy.

18. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointing

I'd love to show you my sparkling new oven but unfortunately you didn't turn up nor did anyone respond to my phone calls! I've had texts and emails reminding me all week that you were coming today between 11 and 1. Where were you?

19. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just didn't turn up

Just didn't turn up. Don't take a day off and expect him to come. Try elsewhere.

As they are not happy with the review and say they were never booked....

Below is a copy of one of the reminders that you get.

What Double Oven + Hob (5 Ring) (Ian Kitchman)
When Tuesday, February 21, 2023 14:30 (3 hours)
Where YO8 XXX
This is a reminder your appointment for Double Oven + Hob (5 Ring) is on Tuesday, February 21, 2023 14:30 with Oven Cleaning Doctor.
At this stage we are assuming that everyone in your household is well and not currently shielding.
If this is not the case please let us know ASAP, we can be contacted at cleanxoven-doctor.xxx or text/call on 07842 562414.

21. Februar 2023
Bewertung ohne vorherige Einladung
Oven Cleaning Doctor-Logo

Antwort von Oven Cleaning Doctor

Ok, you claim I don’t turn up? But then don’t say who you even are? You wanna slate me as an oven cleaner at least do it based on my oven cleaning, I have not not turned up to anyone, if ever I don’t turn up I have ALWAYS cancelled for a valid reason and ALWAYS informed my customers. If you would like a green up conversation then please email me direct at clean@oven-doctor.com, my guess is you won’t though as hiding behind a keyboard in public is easier.

Update

Thank you Terry for confirming who and when the booking was made. Indeed a booking was made as clearly stated above. However, if you recall we cancelled the booking as soon as you made it, stating that you are 22 miles away and our radius is only 15 miles. We went on further to explain that with the current financial situation it is no longer worth our while to do a near 50 mile round trip at our expense. Our margins are low as it is, and taking approx £8 off a job has an impact on our take home wage, it is clearly more sensible to stay local until things one day improve.

If you feel we have miscommunicated with you then i whole hearted apologise. It would never Be my intention to let you down on purpose, and perhaps rather than trying to take even more food from our mouths by giving a bad review you could have just contacted us direct, and we could have spoken about it.

Thank you for choosing us originally and I am sorry your experience was not as good as it perhaps should have been.

Ian

Bewertet mit 5 von 5 Sternen

A VERY HAPPY CUSTOMER

Today Stewart came and cleaned my oven
He was on time
Was really friendly to my dog
Did a fantastic job cleaning my oven..... It looks like new.
I have used another company for the last couple of years..... last year I wasn't happy with the service or price, so this year I decided to try a new company. So pleased I did and will continue to use Oven Doctor ... so long as I can request Stewart.

10. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just didn't turn up !!!!

Appointment was for the 16th jan at 10:30. That hadn’t arrived by 11:00. I rang and it went straight to voicemail. Left a massage but no reply. They didn’t turn up. No apology, nothing. I found another company

16. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Oven Doc is awesome!

Easy booking
Excellent comment date/time
Professional company
They care about their customers
Always do a great job
6 star!

12. Januar 2023
Bewertung ohne vorherige Einladung
Oven Cleaning Doctor-Logo

Antwort von Oven Cleaning Doctor

Thank Dave :)

Bewertet mit 5 von 5 Sternen

Great service

Ian was running early so arrived before time which was great. He was very considerate of my little boy being asleep and made little noise. The oven looks amazing and it wasn't in a great condition after 5 years of use with minimal effective cleaning. I am super impressed and will definitely use again. Thanks Ian and Jack

5. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I will repeat what I said in my review…

I will repeat what I said in my review on a different platform.
Ian, said, on arrival: ‘it will look like new when we have finished’! Guess what?
It looked like new when they had finished!
Can’t get better than that!
On time, respectful of surroundings and sociable.
Would totally recommend their service to anyone.
I would certainly use them again…if I can get myself to use my new oven.

28. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service!

I've used Ian and Jack several times and they always leave everything shiny and like new...Will see them in 6 months. Thanks for great service

13. Oktober 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never turned up!

Having read the previous reviews I'm suprised I had a different experience. I booked the Oven Cleaning Doctor to come out mid week through their website. Running up to the day I got numerous reminders until the day itself, when nobody turned up at all! I was in all day, they definitely didn't turn up. I didn't receive any explanation through email or phone. Eventually I called and left a message on their phone but I did not receive any reply or explanation. Very disappointing considering all the rave reviews.

28. Mai 2022
Bewertung ohne vorherige Einladung
Oven Cleaning Doctor-Logo

Antwort von Oven Cleaning Doctor

Dear OD,

Firstly I do NOT let people down EVER without just cause and I am certain that had you had an appointment with me then I would have communicated with you if I wasn’t coming.

Perhaps you would like to contact me directly and perhaps identify yourself as looking back at the last few weeks bookings I had no bookings that would March your initial of OD.

You can contact me at clean@oven-doctor.com any time you like to discuss this.

If I am in the wrong I will gladly apologise and out thing right for you to your satisfaction.

Ian

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