I made a lot of booking but I got…
I made a lot of booking but I got scammed on one of them. Went to the hotel and there was no booking, they weren’t refunding either constantly telling me that they’ve initiated it.
Thankfully, my credit card provider refunded
Antwort von OrientTrips
Dear Muhammad Ammar Ali Laghari,
Thank you for taking the time to share your experience.
We have conducted a complete review of your account and payment records. Our findings are clear:
• Two hotel reservations were successfully completed and fully utilized.
• Both payments were processed and confirmed without failure.
• No additional booking, failed reservation, pending transaction, or refund request exists in our system under your registered email addresses.
• No chargeback or refund was issued by our payment processor related to your account.
If there was a third booking, as mentioned in your review, we are currently unable to locate any corresponding record. To investigate properly, we would require:
• The hotel name
• The booking reference
• The exact payment amount
• The transaction date
Without verifiable details, we cannot identify any missing reservation or refund case in our financial logs.
We are committed to full transparency and secure automated booking confirmations. Should you provide specific transaction information, we will gladly conduct a deeper audit.
Please contact us directly at support@orienttrips.com
so we can clarify this matter conclusively.
Kind regards,
Customer Support Team
OrientTrips
support@orienttrips.com