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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It honestly really works if you are patient, consistent and follow the advice I’m consultations. I Thought at some points that it wouldn’t happen but I now have it 24/7! I had 1 double eyelid and o... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I made about 5 orders of optifold as in their initial screening where I asked through email if my eyelid would create the fold (sent videos), I was informed that it would. I thought by the first few m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've had an excellent experience with Opti-fold. There was a bit of a learning curve initially, but the founder Ray has been available and extraordinarily helpful whenever I've needed help, even for... Mehr ansehen

Bewertet mit 5 von 5 Sternen

You’ll see progress probably in the first week, I know I had visible progress after 3 nights. I have a weak left eye that really throws off the symmetry of my face & it’s just not the vibe. Whenever... Mehr ansehen

Unternehmensdetails

  1. Biotechnologieunternehmen

Vom Unternehmen geschrieben

Optifold provides a cost effective alternative to double eyelid surgery or achieving the perfect eyelid symmetry. We deliver customized products tailored to your facial structure. We are committed to providing high-quality customer service to guide you throughout each step of your transformative journey.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

51 Bewertungen

5 Sterne
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Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Can’t live without these tapes

Can’t live without these tapes! I’ve been using it for over a year and it’s all I’ve ever wanted - an overnight solution that balances out my eyelids. I’ve always had unbalanced eyelids - my left eye has a tapered eyelid while my right is a puffy monolid. It took me a few months to get the hang of using these tapes to form my eyelids because if placed incorrectly, the double eyelid wouldn’t form. But I will encourage you to have patience and keep trying. The biggest tip I have is to take photos of the tape placement every night so you know what worked and what didn’t. Unfortunately my eyelid turn back into a monolid if I don’t use the tapes for more than 2 days so I think I’ll have to keep purchasing it. It is a bit pricey but I think it’s worth it for my eyelids.

29. November 2024
Bewertung ohne vorherige Einladung
OPTIFOLD-Logo

Antwort von OPTIFOLD

Hi Alyson,

Thank you so much for your detailed and thoughtful review! It’s incredible to hear how Optifold has been helping to balance your eyelids and become such an essential part of your routine. Your patience and determination truly shine through, and your tip about taking photos of tape placement is excellent advice for others on this journey.

We’ve noticed that youthful skin, like yours, can sometimes resist wrinkling, which is why your persistence is so inspiring. The progress you’ve made shows how consistent use of Optifold can train your skin to form and maintain the crease over time. As your skin naturally matures, we believe this process will become even more stable, potentially reducing the need for frequent tape use.

Your feedback and trust mean the world to us. If there’s anything we can do to support your journey further, don’t hesitate to reach out. Thank you for being part of the Optifold community!

Warm regards,
Ray Tang
CEO, Optifold

Bewertet mit 1 von 5 Sternen

Worst Company I have Ever Dealt With - RESULTS NOT PERMANENT

Truly horrible company, avoid business with them by all means if possible. I have so much to say about this company but I don't want to write a 500 word review so here's what i'll say.

Firstly - I bought $200 worth of tapes from them, paid $20 shipping, havent gotten my order for 4+ weeks, I contacted them and they told me to wait 6 weeks, I contact them again and they tell me to wait 8 weeks and if it doesn't come by then they will give me a 25% discount to buy the tapes again.. No replacement, no refund just a 25% discount.

Secondly - Awful customer service and very shady - If you say you have trouble applying the tapes they will advise you to contact them personally and supply photos/videos so they can guide you on how to apply them. What they don't tell you though is that they will use those photos/videos as advertisement on their social media and it will take you 2+ weeks of arguing with them to get your photos removed.

Thirdly - I've been using them for 7+ months now and they are NOT permanent, it's no different from buying regular eyelid tapes, you have to keep using them anyways so just go for the cheaper option and save yourself hundreds of dollars.

Edit: The "response" from this company is laughable, they claim I was "proud" of my progress but their results are TEMPORARY and they request photos right after use then portray it as if the results are permanent.

The last batch of tapes I ordered they told me to wait 4 weeks, then 6 weeks, then 8 weeks for them to arrive and then at the end offered a 25% discount for never getting the product, no replacement just a miniscule discount.

The "communication" and "photos and videos" they have are once again "results" that are literally right after taking the tapes off, they never lasted permanently and they still do not. If they were permanent I would've stopped purchasing from them long ago after getting my "permanent results" LOL

And that other review "andrew" is NOT me, I was at school during the time the review was posted, It's probably them writing their own review so they can jam some more responses into the review 😂

Also my review is a 100% accurate representation of my experience with this company - the fact they have to make a whole blog post about my review says a lot more than I've said about them so far....

13. November 2024
OPTIFOLD-Logo

Antwort von OPTIFOLD

1. “$200 worth of tapes… no refund, just a 25% discount.”

The $200 refers to his April 2025 order—his fourth purchase. He previously ordered in August, October, and January. On November 13, 2024, between those orders, he posted a 5-star review on Trustpilot, which he later edited into the 1-star review you’re now seeing. Here’s part of what he originally wrote:

"Works well, I've been using them for about 1.5 months... Apart from the product itself the customer service is 10/10... I am 100% satisfied with my purchases!"

He also received our $120 Eyelid Crease Advising Service for free, which included 1-on-1 WhatsApp support with the inventor. Full message history is documented here:

🔗 https://opti-fold.com/blogs/science/he-praised-us-took-the-discount-then-demanded-more

His April order was placed using untracked international shipping without insurance, which we disclose as slower and non-refundable if lost. On June 2, we informed him a free replacement couldn’t be issued without confirmation from the shipping carrier—but we still offered a 25% discount to help reduce the cost of a replacement.

He replied:

"Ok, I understand now, I'll go about this differently then... I promise I will be advocating to make sure others aren't scammed by you guys in the future."

That same day, he edited his review to 1-star. The next day, a nearly identical 1-star review appeared under the name “Andrew”, stating:

"Don’t judge a business by their good reviews... Don’t be a sucker like me and avoid these people."

We submitted this to Trustpilot for verification. No proof of purchase was provided, and Trustpilot ruled in our favor. The defamatory review was edited.

🔗 https://www.trustpilot.com/reviews/683e47a38f6bbe71a66887dc

2. “They used my photos without consent.”

He submitted photos voluntarily as part of our Eyelid Crease Advising service. Our terms state submitted materials may be used for educational purposes. When he later changed his mind, we removed the images within 48 hours—and he acknowledged the resolution was satisfactory.

3. “They are NOT permanent… just like regular eyelid tapes.”

This contradicts his own words. After months of progress, he wrote:

"It's given me hope they will fully form... I have never experienced that crease normally before."
His tone only changed when we couldn’t provide more free product due to his shipping choice. This was not about results—it was about entitlement.

We don’t retaliate. We document.
We don’t delete evidence. We preserve it.
We don’t fake reviews. We protect our clients.

— Team Optifold

Bewertet mit 2 von 5 Sternen

disappointing for the price

the sticker backing is like a regular paper - not waterproof, which doesn’t make it easy to sit in my bathroom, contributes to overall cheap feeling, which doesn’t seem reflective of the price. i’m reluctant to use the N-tape because of the way it tugs upward on my lower lids all night (feels like it will cause sagging in the long run). these prevent me from using nightly so i cannot attest to the effectiveness. would request a refund, but the refund policy is convoluted and requires a phone call.

4. September 2024
OPTIFOLD-Logo

Antwort von OPTIFOLD

Thank you for your review, DF. We're disappointed to hear about your experience, and we’d like to clarify a few misunderstandings.

1. Material choice and customization:

The backing is deliberately selected for easy, precise trimming with scissors. It’s unfortunate that this design feature has been misunderstood. A more rigid, “waterproof” material would make customization extremely difficult, which is essential for the product’s success.

2. Tugging sensation:

The N-tape is designed to stimulate the upper eyelid, and a slight sensation is expected during use—it’s a sign the tape is working effectively. Concerns about long-term effects appear speculative, as our product is engineered for proper eyelid training. If you review the feedback from other users on Trustpilot, you’ll notice that many opinions stand in contrast to yours. Given the overall positive feedback, it seems highly unlikely that your perspective fully captures the product’s true effectiveness, particularly without the benefit of proper consultation.

3. Refund and support:

Our refund policy is structured to ensure clients can have a direct conversation with an Eyelid Crease Advisor. This step is critical to answer any questions and guide you toward the results you’re aiming for. Avoiding this resource leads to misunderstandings that could easily be resolved.

We encourage all clients to fully explore the educational resources available. Proper understanding of the product ensures a much more positive experience, as many of our other clients can attest to.

Thank you again for your feedback, and we hope this response helps clarify things.

Bewertet mit 5 von 5 Sternen

Works magic, go try it :)

My experience with Optifold was really good. I used it about 3 years ago as I really wanted double eyelids before entering university. But invasive procedures are a no go… too scary 😟I was naturally born with small single eyelids and I didnt quite like it. Hence, why I took the chance to try out Optifold.

Ray assisted in finding the perfect fit for me and taught me how to use the tapes. Btw this really takes skills and practice… At the start I remember struggling alot with the tapes, even ripping of my eyelashes as I applied it too close to the lash line. 😂 But Ray told me that it is not the right way to apply the tapes. Really found their consultation so helpful. For anyone planning to use their tapes, the advice I will give is to patient because it does work magic loll.

I really love my new double eyelid cuz my eyes looks way bigger. But I still have a stubborn microcrease that is not yet gone. Planning to start on optifold again to iron out the crease such that I have a deeper eyelid fold :)

25. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watched every video and still can't get…

Watched every video and still can't get a property fold.. top tape makes it hard to close eyes to sleep but worse of all the top tape leaves a red mark on my face .. but mainly tried for 2 weeks straight and not a single fold holds once tape is removed.. impossible for this to make a crease last once tape is removed for me and definitely not something that can last a whole day.. wish I didn't jump the gun and buy 2 months supply

9. Juli 2024
OPTIFOLD-Logo

Antwort von OPTIFOLD

Hi Rachel,

Thank you for sharing your experience with our product. I'm truly sorry to hear that it hasn't worked out as expected for you. Your satisfaction is incredibly important to us, and I want to address your concerns directly.

It sounds like there may be a few factors affecting your results. The red mark and difficulty in creating a lasting fold could indicate that the tape is being applied with too much pressure or not in the optimal position. Our tapes are designed to work best when placed with just the right amount of tension and in the correct spot on the eyelid.

Many of our clients who have left positive reviews have found success after receiving personalized guidance through our Eyelid Crease Advising Service. This service helps clients understand their unique eyelid profile and ensures they are applying the tape in the most effective way possible.

I'd love to offer you a one-on-one consultation with our Eyelid Crease Advisors to walk through the application process together and see if we can identify any adjustments that might help you achieve the results you're looking for. We want to make sure that every client, including you, feels confident and satisfied with our product.

Please feel free to reach out directly, and we can arrange a time that works best for you.

Thank you again for your feedback, and I hope we can turn this experience around for you.

Best regards,
Yuna
Optifold Client Support

Bewertet mit 5 von 5 Sternen

Wonder tape

It was packaged well. Arrived in a pretty pink pouch.

The tapes are amazing. I now have double eyelids which I had somehow lost because of drooping eyelids.

My double eyelids started to be more noticeable after about 5 - 6 weeks. Very comfy to wear.

24. März 2024
Bewertet mit 5 von 5 Sternen

Yes it works, but the product is not the easiest to use

Yes it works, but not for everyone.

I was planning on getting double eyelid surgery before I found this product online. Gave it a shot as it's way cheaper and less invasive than surgery.

The biggest con though is that this is a challenging product to use. If you're a guy and never had to applying something carefully to your face, this will feel super awkward at first. It'll be easier if someone else does it for you, but it's doable on your own.

It took me around 2 weeks to feel comfortable with the product and for my eyelids to start normalizing into double eyelids. They're now permanent after a few weeks.

31. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Works!

Good product if you have for the right profile. It may may take a while to experiment and find where to place the tapes but the business owner has given me tips to find it. A bit pricey and could take a while before you find the right place to fold for some people like me but it does work as advertised. The owner has been supportive and helpful after purchase.

26. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

It's great so far!

I purchased these for my uneven eyelids and this is my second month using the tapes. Very cool concept and I've seen improvements with consistent use. Two things I do differently: 1. I cut them below the number 2 size because I'm not going for bigger lids, just evening it out. 2. I stopped using the U-shaped tapes that closes my eyes. I don't think they help for my situation and am finding success with just wearing the thick eyelid tapes all night.

18. Mai 2023
Bewertet mit 5 von 5 Sternen

Honest review

I have small double eyelids and uneven eyes, which have caused me a lot of trouble. However, I happened to learn about Optifold and have been using it for about a year now, and it has greatly improved my eyes. I think it is a great advantage that double eyelids can be created or improved without surgery. If a branch office is established in Korea and there is no shipping fee, it would be very good. It would be even better if I could buy just one for the eye that needs it, like before. In conclusion, I am satisfied and plan to continue buying it until I have completely fixed my double eyelids

28. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen
OPTIFOLD-Logo

Antwort von OPTIFOLD

Hi E.S.

Thank you for sharing your experience with Optifold eyelid tapes. We're sorry to hear that you're not satisfied with the results. To ensure you're getting the best possible outcome, we'd like to ask if you've followed the necessary steps for success with our product.

I can't seem to find your order in our system; have you scheduled a meeting with our technicians to confirm that your eyelids are compatible with forming double eyelids naturally? Our technicians will request your eyelid profile video (https://youtu.be/3tsais4QyG8) and use our requirement checklist (https://opti-fold.com/pages/requirements) to determine if Optifold is suitable for your individual case.

Additionally, have you sought assistance in learning the correct application of the tape based on your unique eyelid shape, as well as proper skin care techniques to help the fold form more naturally?

We're here to support you throughout your journey with Optifold. If you need help or have any questions, please don't hesitate to schedule a meeting with Ray Tang, the creator of Optifold. We're confident that, with proper guidance, you'll achieve the results you desire.

Best regards,

Ray Tang, creator of Optifold.

Bewertet mit 5 von 5 Sternen

Brilliant product- highly recommend!

Brilliant product and guidance from the owner Ray, even before I received my product, he assessed my case and provided tuition on what to do.

I had fast shipping and the product really works! After 5 years of having an uneven eyelid, it’s been solved thanks to this invention.

Check out his videos on You Tube, it geniuinely works. It’s worth every penny to get my confidence back. Definitely recommend this!

14. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Non-Surgical Solution

I’ve had uneven eyelids for most of my life and optifold has really helped even them out. I’ve used the tape for about a year and my eyelid can now go for a few weeks without having to reapply the tape. Hoping continued usage will make it permanent. Thank you!

14. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Finally got it to work!

Updated on Dec 5, 2025.
Original date of experience: Apr 11, 2023. After using the advising service in late 2025 my results changed, so I’m updating this review.
I first rated 3/5 because I thought only size 3 worked for me and rubbing my eyes kept weakening the eyelid crease. I contacted Optifold and they reviewed my videos. They taught me to stop rubbing my eyes, especially in the morning right after removing the tapes and I didnt realize how much that habit was weakening the eyelid crease and once I stopped the result started holding better and longer. They also showed me the eyelid crease exercises and corrected my tracing so I finally knew exactly what to do. They explained that size 3 matches my eyelid shape and size, and I was wasting time trying to force the other sizes to work which only made things inconsistent. After keeping placement consistent, doing the exercises the right way, and sticking with size 3, my double eyelid crease have been lasting on their own without tapes for the past 2 months now. Changing to 5/5.

11. April 2023
Bewertung ohne vorherige Einladung
OPTIFOLD-Logo

Antwort von OPTIFOLD

Hi Jennifer,

Thank you for coming back to update your review, and for sharing what actually made the difference. We’re genuinely happy to hear your crease is now holding without tapes.

Your update reflects the progression we aim for: calibration → stability → maintenance. In your case, results became consistent once a few key variables were locked in: protecting the crease right after removal (especially in the morning), correcting tracing/exercises, and committing to the tape size that truly matches your eyelid shape instead of forcing other sizes.

We also remember you sharing that this mattered to you for an upcoming milestone, so we’re especially glad you reached the stable stage you were aiming for.

P.S. If you’re reading this and you’re still in the “inconsistent” stage, the fix is usually one variable, but we can only pinpoint it by seeing what your eyelids are doing on video. The fastest way for us to help is 3 short clips: (1) a close-up highlighted eyelid profile, (2) tape application, and (3) tape removal + the first minute after removal. Send those and we’ll reply with the smallest adjustment that makes the biggest difference.

Warm regards,
Optifold Team

Bewertet mit 5 von 5 Sternen

Optifold works

I've had an excellent experience with Opti-fold. There was a bit of a learning curve initially, but the founder Ray has been available and extraordinarily helpful whenever I've needed help, even for complicated requests.

I had asymmetric eyelids before, and they are now symmetric after using the tape, and they're lasting longer and longer. On one eye, the new eyelid is nearly permanent and on the other, it's getting there. This product works.

22. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Working on fixing triple crease in Left…

Working on fixing triple crease in Left eye.Been using these tapes since 2020. It really trains your eyelid. Used to wear them every night and now I wear them every 1-2 times a week when I feel my eyelid needs a little reminder boost. The amount of sleep can influence your results. Ray has always been very responsive to questions through the years and you feel supported.

2. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fixed triple crease on one of my eyes

I have had a “triple crease” on one of my eyes for a long time now and the Opti-fold tape literally fixed it overnight. I just followed their instructions closely and do the eyelid tracing exercise every morning and i can go for 1-2 weeks without having to do the tape again. The owner is also very responsive and helpful over WhatsApp. Highly recommend giving Opti-fold a try if you have uneven eyelids that bother you!

4. Januar 2023

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