First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Mehr ansehen
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Ordered blue satin lined beanie with pompom on Wednesday pm.It arrived today, Saturday. Lovely soft fabric and satin smooth lining that will not squish my curls. At the age of 73 I have finally got to... Mehr ansehen
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I saw one of their ads on Instagram and decided to give it a try. I don’t have curly hair, but I absolutely loved the look of the orange beanie. What I love most is that it doesn’t ride up, which is a... Mehr ansehen
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I love the product however the customer service is awful . After numerous attempts of writing emails to complain about money being taken from my account and sending me products I haven't ordered ( and... Mehr ansehen
Unternehmen hat geantwortet
Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.
PO Box 73637, SW14 9DA, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Fantastic Company all round!
Love the products and the buying experience - lots of useful information online. I had an issue with a missing item, but it was resolved super fast via email.

Antwort von Only Curls
I have just recently tried the samples and was amazed at how different my hair felt. I am 67 with fine and thinish hair . Khadija recommended products to try and how to use to improve the texture/ thickness and style . I really appreciated her help and purchased the curly range with the mousse and refresher spritz spray. (I also purchased the microfibre towel which I think is thicker than expected and not a bad quality indeed. ) I have used the curly range from a premium expensive brand for years but now leaves my hair really dry and like a birds nest! 😆 The Only Curls products have left my hair amazingly soft and even on the 3rd day I just refresh with a little spritz and tiny bit of mousse on the dry areas.
I am so happy for the first time in a long time, I feel good about my hair.
Thank you Curly team.
Your products and team are amazing.

Antwort von Only Curls
I really don’t like the checkout process with two different pages upselling me other items. I declined one page and on the second page it wasn’t clear that I’d already paid for my order, so I clicked on the button to pay in a hurry and then spotted a link in small letters underneath to decline offer. Please can only curls take a look at their user experience and make it really clear that you’re purchasing something else. The money is taken straight away without any other checks. I feel ripped off, having now paid for a product I didn’t want.

Antwort von Only Curls
I recommend these products to anyone who has curly hair, the shampoo and conditioner are lovely, rich and creamy. The hydrating curl cream and gel are a great combo, it has taken a bit of trial and error to get the right quantity and I’m still working on that and sequencing but my curls have never looked better. Wasn’t keen on the oil, didn’t work for me. I have also tried the clarifying shampoo which I love. Only draw back for me is that I can feel the build up of the products and makes my skin flaky - hence trying clarifying shampoo. I would be interested in feedback on mitigating that.
Spent a LOT of money on these products - first time ever after my hair has dried out and gone super frizzy due to perimenopause. Hair feels greasy and weighed down. I feel totally ugly.

Antwort von Only Curls
I've used Only Curls for a while now, but let's be honest, £18 for a bottle of shampoo is not cheap. Although it lasts ages and I only have to renew a few times a year, I felt so outlandish that I looked for cheaper alternatives.
There are none! For me, anyway. I spent ages shopping around different curly hair ranges, and maybe only using the OC cleanser with another conditioner, various combinations... now, I admitted "defeat" and went back to both the shampoo and conditioner and my hair has breathed a sigh of relief. I forgot it could look and feel this good.
I love these products as well as the content they provide to show you how to care for curls, without gatekeeping and being really insistent on "one size fits all" like a lot of the "curly hair community" can be!
I do use this with various curl cremes/mousses too and it works well in combination with your chosen routine, but for me the cleanser+conditioner combination is a must.
Also, if I use this properly my curls last a whole week.
ALL THIS TO SAY - yes it's expensive, but I think the price is totally justified here. The service is always great, too.
I have just discovered I have wavy hair after the menopause and am learning to embrace it. I still have a lot to learn about managing wavy hair after years of blowdrying and straightening my hair. The products I am using are cleanser, conditioner, curl crème and curl gel they leave my waves defined and soft. I love the way my hair looks and feels after using your products.
I have placed an order on line Friday 24th October to be delivered on Saturday 25th October. As of today 29th October I have not received the items. I would like to cancel my order and have my refund It is impossible to talk to anyone on your customer care line- although I have waited more than 40min on the line several times! It is impossible to cancel the order on the automatic chat line! Such a disappointing customer service from Dunelm! “High volume of calls” is not an acceptable excuse for a wait of 40+min! If the volume of calls are high employ more people! #dunelmuk#disappointment.

Antwort von Only Curls
I wanted to write an honest review as I was definitely lured in by the Instagram marketing. The products (starter pack and branded towel) arrived as described and in good time. I found the packaging to be a little bit DIY looking and the towel to be a bit cheap feeling.
I do not have straight hair, I had super curly hair when I was younger and now it is wavy/often frizzy and occasionally ringlets itself. These products did absolutely nothing for me. I followed the instructions exactly. The product felt heavy on my hair like it was weighing it down and my hair looked greasy all day. I tried 2-3 times and then gave up as I couldn't carry on with it.
There seem to be a lot of people very happy with their experience which is fair enough, but it wasn't for me and it was a big expenditure for me personally compared to what I normally spend on hair products. Feeling very disappointed and silly for being drawn in!

Antwort von Only Curls
Literally blown away by these products and the customer service of only curls. Love every product I've tried bar one and even that resulted in a speedy resolution.
Writing this review more to see if anyone else has had the same experience. These products left my hair looking and feeling awful! I bought the wavy hair starter kit to try and enhance my natural waves instead of always blow drying straight. The smell of the products is gorgeous, and the packaging is lovely but I have done the routine many times now and I just can’t make it work for me! My hair looks and feels drier, frizzier and more untamed than ever before!? I am using each product as per the instructions and have even watched YouTube tutorials so I’m really not sure what I’m doing wrong! Has anyone else had the same experience or are these products just not suited to my hair? I’m disappointed as I really wanted to love these products! Help?!

Antwort von Only Curls
I love the products and customer service is great! These products helped me find my curls again and there is a lot of helpful advice. The berry fragrance that came out for the summer smells wonderful.
The best customer service for a newbie also making sure an offer they had was included in my order!
I tried the Only Curls mini starter kit and wanted to share my experience. The cleansing shampoo and conditioner are lovely — they smell great, feel gentle, and leave my hair soft. However, after using the full kit for 4–5 washes, I didn’t notice any difference in my waves. My hair didn’t curl or gain any definition, despite the brand’s claims that the products help enhance curls. While the products are nice in terms of texture and scent, they didn’t deliver the results I expected. For me, it feels quite expensive for something that didn’t actually create or define curls.

Antwort von Only Curls
From frizzy, wavy, bushy hair to beautiful curls - I honestly can’t rate only curls high enough! I’ve tried some other brands but none come close to giving me the curls, or longevity, I get with only curls.
Although they’re more expensive than supermarket or other curl brands, I find that a little goes a long way and, to be perfectly honest, I think the cost is worth the gain of having fabulous, curly hair!
It took a couple washes to figure out the the right amount of product to use but was worth persevering with.
I also have the misting spray bottle (great for refreshing curls), the microfibre towel (great material but, personally, not essential) and the sleep turban (I didn’t know how much I needed one of these until I got one!). Again, a bit more than expensive than on other apps (Shein, Temu etc) but, as my granny used to say, you get what you pay for!
If your hair is curly when wet but more frizzy/wavy when dry then I would recommend trying these products!
I can't rate the products as I haven't received them yet. But since I placed the order, I have received six texts and eight emails. Waaay too much! I am neurodiverse and feel overwhelmed with so much communication. I thought OC was a friendly company but feel like not accepting the package and returning it unopened. I feel 'hounded'.
I can 'opt out' of marketing emails but as a retired Human Resources Manager, am surprised that a company thinks this aggressive level of communication is acceptable, in the first place.

Antwort von Only Curls
These products are the only ones that work on my son’s hair I’ve spent nearly a whole year and hundreds of pounds looking I’ve finally found the best stuff!! Highly recommend
Spoiler alert the free mystery gift is a microfibre towel which wouldn’t be so bad if I hadn’t already had it in my order and paid for it. Couldn’t even send it in a different colour! Probably can’t shift the excess grey stock.Think a bit more imagination wouldn’t go amiss!

Antwort von Only Curls
Your customer service is awesome! I emailed them about a problem, and they sent me a free sample, which helped a ton. I love your products! I'm just starting my wavy hair journey, and I'll definitely be buying more. Thanks so much!
Amazing customer services, i emailed over the bank holiday, didn't expect a reply until Tuesday, I had a reply within a couple of hours, query was resolved straight away, great customer services, something you rarely see nowadays
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