First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
First time ordering and Evri delivered to the wrong address. Only curls customer service was exceptional, especially considering it was the weekend. I found my order in the end on someone else’s doors... Mehr ansehen
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Ordered blue satin lined beanie with pompom on Wednesday pm.It arrived today, Saturday. Lovely soft fabric and satin smooth lining that will not squish my curls. At the age of 73 I have finally got to... Mehr ansehen
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I saw one of their ads on Instagram and decided to give it a try. I don’t have curly hair, but I absolutely loved the look of the orange beanie. What I love most is that it doesn’t ride up, which is a... Mehr ansehen
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I love the product however the customer service is awful . After numerous attempts of writing emails to complain about money being taken from my account and sending me products I haven't ordered ( and... Mehr ansehen
Unternehmen hat geantwortet
Only Curls are on a mission to encourage curly haired people of all textures to ditch the chemicals, forget the straighteners and start loving their natural curls. We are a small London based company that are simply passionate about curly hair. We understand that curly hair is fragile and needs special care. All our styling products are packed with natural nourishing ingredients that penetrate and hydrate the hair, bringing curls back to life. All items are tested on our own curls (not animals) and we are confident that our products deliver gorgeous, happy, bouncy curls. Every time.
PO Box 73637, SW14 9DA, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Absolutely great products. I have used all the products and have the Beanie and microfiber towel Ive been using Only Curls for years now and even took out the children's products for my granddaughter in Canada. Whenever Ive asked a question or had a problem the customer services and Lizzie have gone above and beyond to help
Great company

Antwort von Only Curls
I wish this Company to succeed because of the care they bring to their customer service and the attention to pricing so that it remains affordable. The products themselves are efficient and non-aggressive. The moisture is amazing and keeps. Little treats are also appreciated!
I don't usually use gels because my hair never did well with gels. They tighten my curls as I prefer mine supple. However, this is manageable with the use of scrunchies as advised by the team @ Curls or just with the hands as it important to use the whole combination together. The moisture is amazing and lasting. The hair is soft, frizz free and nourished.
It does exactly what it is to do: it is the answer to unruly curly hair. It comes in a nice design and in a well presented box. I is a pleasure to offer to family and friends and loving the feeback 🧡
Thank you Curls 😊 I wish you well 😊
Justine

Antwort von Only Curls
So disappointed in these products. Do not give soft bouncy curls but make the hair bone dry and frizzy. And they build up on the hair and are hard to wash out. They feel runny and cheap. What a waste of money 😔

Antwort von Only Curls
Disappointed! Bought the magic detangler for kids. Expensive product but it just seems to make my daughter’s hair very sticky and even harder if anything to brush! I bought it to try and make morning brushing easier not harder now I’m stuck with a product I won’t use

Antwort von Only Curls
I absolutely love Only Curls. Their products are fantastic and great for my curly hair which can be unruly and unpredictable. My daughter uses Only Curls also and she’s very happy. The comb and hair towel are recent purchases and they are great.
Customer Service is lovely too. So friendly!

Antwort von Only Curls
Not only are the Only Curls products the best I’ve ever found for my hair but the company also has a great approach to customer service. Thank you Only Curls!

Antwort von Only Curls
I have been using Only Curls products for several years and love them. The team are brilliant too - so quick at dealing with any queries or delivery issues.

Antwort von Only Curls
Where do I even start. The girls who offer support day in and day out, the products, the service, everything is absolutely incredible. I’m complimented daily on my hair and it’s given me so much confidence thanks to only curls! I would highly recommend it to anyone! I’ve used the products for a couple of years now and would not use anything else.

Antwort von Only Curls
Fantastic products and customer service. After 10yrs battling with my thinning curls, I’ve found products that actually do what they say. This is the best my hair has been in a very long time. Thank you! x

Antwort von Only Curls
I have tried a few of their products, some have worked and some haven't. I don't think that's a fault of the products though, as hair types are so different not one product fits all hair types though.
What I will say is their customer service is 1st class. That on its own deserves 5 stars.

Antwort von Only Curls
Love Love Love 🔥🔥🔥🔥
Amazing products, fantastic customer service. A beautiful group of ladies who can't help you enough. Highly recommend 🥰🥰🥰

Antwort von Only Curls
I love Only Curls! I started using the products 2yrs ago after years of straightening my hair and the condition is so much better since using the products. The customer service has been fab, the staff I've had contact with have been so helpful in helping me with any queries I have had. Best customer service I've had from a company in years

Antwort von Only Curls
Love these products! They are so good for curly hair and have really helped in supporting my journey to loving my curls!
The customer service team are amazing and very responsive- would not go anywhere else x

Antwort von Only Curls
Took me too many years to find these amazing products. Purchasing the starter kit was the best thing I did for my hair! Couldn’t do without OC now.
Their customer service is 2nd to none & that is coming from a customer service manager. Thank you!

Antwort von Only Curls
Only Curls are just the best products - they have absolutely changed the way I style my hair. After over 30 years of using straighteners, they helped me realise that I have lovely natural curls not just a frizzy mess. Their customer service is second to none, so responsive and will always help with any questions or advice. The Only Curls website has really great tutorials to help you use their products and make the most of your beautiful curls. I only wish OC had been around when I was younger so I could have embraced my curls earlier.

Antwort von Only Curls
What a fantastic small company. All dedicated to us curly wurlies. Fantastic customer service. It shows the nature of the company when the CEO Lizzie is on hand to answer queries and issues her self.
As for the products they are fab. The tutorials teach how to use every product.
It even taught an older curly how to embrace her curls for a much more natural look that's taken years off my appearance. Just fab.

Antwort von Only Curls
Absolutely love these products, they made me embrace my curls & I haven’t looked back! You need to try the different products & combinations to see what works for you. My faves are the clarifying shampoo & the mega hold gel

Antwort von Only Curls
I discovered only curls 2 years ago and it’s been life changing I had super frizzy horrible hair . I ordered the starter pack and never looked back ! It’s amazing I now like my hair and embrace my curls it’s easy to use and you don’t actually use a lot so the bottles last ages . The customer service is just as good as their so lovely and helpful, il never stop using it a big thank you to them

Antwort von Only Curls
I have been an Only Curls customer since 2021. I had purchased the whole product line, including (and most importantly) a scalp exfoliator they introduced shortly after I started purchasing from them.
It was amazing! The. They cancelled it. No warning, nothing. Just gone. I have been told now for just over 3 years, “be patient it is coming back”.
After 3 years of nothing, I asked them if they could send me the list of ingredients that were in the label of the original product so that I could find something else to use. Not their special formula, just the ingredients as listed on the label (which I would have kept if they had told me that they were cancelling it).
Twice this week, I have been told no. They will not provide that very basic level of customer service. They are “reformulating” and that “takes time” 😤
There are a LOT of other companies out there who provide excellent products for curly hair, which is great, because after this level of customer service, I am done with Only Curls.

Antwort von Only Curls
My daughter has curly hair and would get really stressed out trying to tame and style it, it was a struggle. We came across only curls on social media so ordered the starter kit.
These products are amazing and the 4 step process is easy to follow. She was over the moon with the results and actually looks forward to washing and styling her hair. I finally have a happy child who can embrace her curls. I will be ordering the full size products now.

Antwort von Only Curls
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