onlocationexp.com Bewertungen 453

TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I am shocked this company is sanctioned by the NFL. Paid $500 per person deposit for an opportunity to buy tickets to NFL Australia game. It provided ZERO advantage. By the time I had already purchas... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

OnLocation proivided a once in a lifetime experience for us. Ford and Franco were the defintion of exceptional service. The perks included in the package we received were executed flawlessly. There wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Steve Furgal is the perfect host for this type of experience. He knew just the right places to go to ensure that his guests had an amazing experience. Can’t say enough positive things about the AO... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This was our third trip to Indian Wells with Steve Furgal’s International Tennis Tours. Each one has been seamlessly organized. The staff has always gone above and beyond to insure that we had a truly... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

453 Bewertungen

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Bewertet mit 5 von 5 Sternen

Super Bowl LIX

Super Bowl LIX in New Orleans with On Location was unforgettable. My point of contact with On Location was Ian. He helped us get set up with our tickets and experience over six months before the big game. It ended up being an unforgettable experience with a three hour pregame party which was super fun. Drew Brees made an unexpected appearance which was awesome for my friend and I, as we are locals and huge Saints fans. Buying the experience early was well worth it, as our pregame event (Club 67 Premiere) allowed as access to an exclusive area within the pregame event. Our seats were also fantastic, and it felt like we were right on the field. Thanks to On Location and Ian for an unforgettable day and memory!

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Barrett,

We are thrilled to hear that your Super Bowl LIX experience with On Location was unforgettable! It sounds like you had an amazing time, from the pregame party to the game itself. We are so glad that you enjoyed the Club 67 Premiere experience and that your seats were fantastic. We appreciate your kind words about Ian, and we are proud of his dedication to providing exceptional customer service. We strive to create unforgettable experiences for our guests, and your review is a testament to our commitment to excellence. Thank you for sharing your positive experience with us.

Bewertet mit 5 von 5 Sternen

Easy process, lasting memories

The ease of making payments on the package we purchased, selecting seats for the game, the food and entertainment at the tailgate was top tier. We initially weren't going to go to Superbowl 59, but after the great experience in New Orleans we changed our minds.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Joseph,

Thank you for the kind review! We're so glad to hear you enjoyed your experience with us and we look forward to hosting you again in the future!

Bewertet mit 5 von 5 Sternen

All perfect

the whole experience with OnLocation has been fantastic. from the pre-event service, payment facilities to the day of the event with everything done perfectly.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Bauer,

Thank you so much for the kind review! We're thrilled to hear you enjoyed your experience with us and hope to host you again soon!

Bewertet mit 5 von 5 Sternen

Immersive awesome experience during…

Immersive awesome experience during the entire trip to SuperBowl LIX in New Orleans hosted by OnLocation! All the t's and i's were crossed so that 3 complete days of NOLA fun were amazing! All the anticipation for thoroughly enjoying this NFL weekend was readily presented and my trip was amazing!!

8. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Carolyn,

Thank you so much for your feedback! It sounds like you had a fantastic time. We're glad you enjoyed all the details we put into creating a memorable experience for our guests. We strive to make every trip special, and we're so happy to hear your trip was amazing!

Bewertet mit 5 von 5 Sternen

The on location staff is amazing

The on location staff is amazing. For the NFL draft in Detroit they did everything first class. It was worth the money! I am doing my second on location every (NCAA finals) next month and I can’t wait, James. (Real person not a bot)

27. April 2024
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Antwort von onlocationexp.com

Hello James,

Thank you for your kind words! We're thrilled to hear you had such a fantastic experience at the NFL draft and look forward to hosting you again at the NCAA finals next month!

Bewertet mit 5 von 5 Sternen

Exceptional service

Exceptional service provided by the young man I explained my issue to and he solved it quickly with kindness and a thorough explanation. Top-notch experience! Your team just continue to provide excellent service. Thanks

5. September 2024
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Antwort von onlocationexp.com

Hi James,

We're so glad to hear about your positive experience! It's wonderful to know that our team member was able to provide you with the support and resolution you needed. We strive to offer exceptional service, and your feedback is truly appreciated.

Bewertet mit 5 von 5 Sternen

Very good organisation and communication

I (travel agency from Europe) have booked a Super Bowl Package for customers of mine. My main intention was to get a secure ticket offer including accommodation. As On Location is the official hospitality organiser of the NFL there was immediate trust. During the whole process you can always schedule a call with real people, both contacts were very nice and gave detailed information. My clients were very happy with the organisation, the quality of the events and the f&b. They just did not like the hotel very much, but still had a great time and gave us a good review, which I can only give back.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Poppe,

Thank you for your feedback. We are glad to hear that your clients had an overall positive experience with our Super Bowl package!

Bewertet mit 1 von 5 Sternen

Terrible pricing. Bad experience.

The price I paid for my seats seemed to be inconsistent with what the package was suppose to offer. The information I received months in advance stated that for the price I paid, I should have had 100-200 level seating but what I got was 600 level seating. Also, the interactive map does not give an accurate view of what the seating is like, at all. When I look at the interactive map, it seems as if I would have a much better view of the field, when in actuality it's much worse. This informed my decision to purchase at the price I did. Additionally, the space of the seating was very cramped. I was uncomfortable the entire time. I feel like the seating and the package was not representative of what I should have been provided. I could have gotten the same level seats on game-day for $3-$4000 cheaper. I would never have paid $8500 for seats when I could have paid $2500-$3000 and saw the action from the same space. My first Super Bowl and I was totally disappointed.

11. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Yusuf,

Thank you for taking the time to share this feedback with us. We're sorry to hear of any disappointment you may have experienced regarding pricing or your seat location. As is common with live events, prices are determined by market demand and may fluctuate between the time packages go on sale and the event itself. However, we strive to provide accurate information and a comfortable experience for all our guests. We will certainly take your feedback into consideration as we continue to improve our services.

Bewertet mit 4 von 5 Sternen

The overall experience was excellent

The overall experience was excellent
The 2 parties were definitely an upgrade from Arizona but I was unhappy with the ticket location

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Thank you for sharing your feedback. We are glad to hear you enjoyed your experience overall, but are sorry for any disappointment in your seat location. We hope for the opportunity to host you again at a future Super Bowl!

Bewertet mit 2 von 5 Sternen

I have been to all five Super Bowl’s…

I have been to all five Super Bowl’s that the Kansas City Chiefs have been in. I used On Location every year. My previous four experiences were all five star. This year I think it was more about New Orleans and the facilities. Our pregame party was at Smoothie King Dome rather than outside like previous four times, the beers were in glass coolers and were not cold, the place was dark and the food was not good. I hope the NFL never has another Super Bowl in New Orleans but if they do it will be without me.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Nick,

Thank you for choosing On Location for your Super Bowl experience! We greatly appreciate that you are a return customer. We appreciate you taking the time to share this feedback regarding the hospitality this year, and know that we will certainly take it into consideration as we plan for future events. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Superbowl 59

I booked game tickets including hospitality and hotel through On Location for Super Bowl 59. The whole experience was spot on. Great comms, support and a variety of packages on offer. Paul Sejnoha was a great help guiding on options to best suit what we’re looking for. If you’re looking for a premium experience then On Location are well placed to give it.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Glen,

Thank you so much for the wonderful review! We're so glad to hear you enjoyed your Super Bowl LIX experience with us. We hope to see you again soon!

Bewertet mit 5 von 5 Sternen

It’s an extremely professional

It’s an extremely professional, courteous and personal service experience for me, wherein any and all queries are satisfactorily answered.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi May,

Thank you for the kind review! This is what we strive for so we're so glad to hear your experience with us meets the high standards we set for ourselves.

Bewertet mit 4 von 5 Sternen

On Location- a reliable option

Great to be able to get secure, reliable tickets.
Hospitality venue adjacent to the stadium was good though the sound system could have been better and have more coverage to be able to listen clearly to the legends in discussion.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Joseph,

Thank you for your kind words and for sharing your feedback. We appreciate you highlighting the positive aspects of your experience. We're glad you found the ticketing process convenient and the hospitality venue enjoyable. We'll certainly take your comments about the sound system into consideration for future events. We hope to see you again soon!

Bewertet mit 1 von 5 Sternen

HOTEL PACKAGED A RIP OFF

The ticket package was good. Good entertainment. The hospitality hotel transportation package was horrible. The Hotel package with no transportation the rooms i wouldn’t have let my dog stay in. HORRIBLE. No transportation at all! Rooms were disgusting. I was out up in the worst room and paid $15k I bought a mattress to accommodate my son cause the room was so small. What you charged is criminal and the front desk said talk to who you booked it with. If that was the last hotel fine but don’t charge 8 times what you pay just to make money. The best was we have to walk to the Mcnabb party. COMPLETE AND CRIMINAL MONEY GRAB BY ONLOCATION

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Eric,

Thank you for your feedback. We are sorry to hear you were dissatisfied with the quality of your hotel. The properties in our packages were carefully selected based on guest reviews, location, and available room inventory. However, we will be sure to share your feedback with the appropriate parties. We are glad to hear you enjoyed the hospitality portion of your package and we hope for the opportunity to host you again in the future.

Bewertet mit 5 von 5 Sternen

Awesome

I got .. what I paid for.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Ikacus,

Thank you for your review! We're glad to hear your experience met your expectations.

Bewertet mit 5 von 5 Sternen

Great service from representative…

Great service from representative before and after purchasing tickets/package.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Toby,

We're so glad to hear you had a positive experience with our representative. We strive to provide excellent customer service and it's wonderful to know we met your expectations.

Bewertet mit 5 von 5 Sternen

Best customer service

Your customer service. Always available and helpful.

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Gerrilyn,

Thank you for the kind review! We appreciate your kind words about our customer service team, as we strive to provide excellent support to our customers. We hope to host you again soon!

Bewertet mit 5 von 5 Sternen

Everything went just like advertised

Everything went just like advertised. Well planned, good communication, not a single problem. Peace of mind that our money was securely expended for such an expensive event

9. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von onlocationexp.com

Hi Eric,

Thank you for a wonderful review! We are thrilled to hear that your experience was everything you hoped for. It's great to know that our planning and communication contributed to a stress-free and enjoyable event for you. We hope to see you again soon!

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