Fabulous company. Excellent customer service. We changed our Media Wall Unit to be more ‘bespoke’ for our needs and the designer Richard was accommodating , friendly and extremely helpful - as w... Mehr ansehen
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Das sagen Bewerter
I was looking for a media wall with a fireplace and some of the quotes I got were ridiculous which is when I found the Online-Bedrooms. The fireplace media walls they offer was exactly what I was look... Mehr ansehen
Sold build for a floating media wall with bookshelves, but instructions are not as straight forward as they should be. They are general instructions. Whilst the support by phone helped a lot i... Mehr ansehen
I can highly recommend online bedrooms. We purchased a media unit, and the ordering process was very straightforward. We had a consultation meeting with Jamie, who was very helpful and supportive whe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Online Bedrooms, we believe fitted furniture should fit your space - and your life. That’s why our wardrobes and storage solutions are genuinely made-to-measure, delivered in as little as 4 weeks, and designed for easy self-assembly or expert installation. With step-by-step guidance, a free design service and up to 15 years’ warranty, we make it simple to create stylish, space-maximising furniture that’s built to last. Our team is here to help every step of the way - just check out our reviews to see how much our customers love the results.
Kontaktinformationen
Prospect Close, Lowmoor Business Park, NG17 7LF, Kirkby-in-Ashfield, Vereinigtes Königreich
- 0115 718 0322
- info@online-bedrooms.co.uk
- online-bedrooms.co.uk
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Recommend either hand on heart. Fabulous company
Fabulous company. Excellent customer service. We changed our Media Wall Unit to be more ‘bespoke’ for our needs and the designer Richard was accommodating , friendly and extremely helpful - as were every staff member we spoke to. This includes the delivery driver!
Great product, quality, service, ease of construction, service and price.
A great experience from start to finish. Recommend at the highest level.
The furniture quality was excellent
The furniture quality was excellent, as was the customer service.
The whole experience
The whole experience, from the initial design through to the self-build and final finish, was excellent. Working with the design team was such a positive experience — they really listened to what we wanted, took the time to make sure we were happy at every stage, and made thoughtful changes where needed.
The instructions were clear and easy to follow, making the build straightforward, and the end result is fantastic!
We were also really impressed with the quality check service. A few issues with our order were identified and rectified before delivery, which gave us real confidence in the process. It’s great to see a company that takes this much care and pride in getting things right.
Excellent service, great quality and a brilliant end result. Highly recommended!
Great fireplace media wall
I was looking for a media wall with a fireplace and some of the quotes I got were ridiculous which is when I found the Online-Bedrooms. The fireplace media walls they offer was exactly what I was looking for. They were even happy to slightly amend the dimensions and add a couple of extra features. It came out looking great, I would definitely recommend and would use again!
Great product but best for confident DIYer
Great sales team with good advice on what to go for. The product itself is very good quality. However, the instructions are a bit lacking so probably only for the really confident DIYer as I had to work out a fair bit myself. Product came out great in the end.
Floating bespoke media wall with bookshelves
Sold build for a floating media wall with bookshelves, but instructions are not as straight forward as they should be. They are general instructions. Whilst the support by phone helped a lot it should need to be like that.
We also had missing parts for our book shelves but they were shipped promptly.
Whilst I appreciate these can be bespoke builds, instructions for them should be easy enough to print and send through the design process.
Overall we are happy but it was not a straight forward build and some adjustments were needed.
Brilliant customer service and…
Brilliant customer service and excellent quality furniture. I am very pleased with my media wall. The design team were very helpful and made the furniture to fit perfectly. I would highly recommend this company.

Antwort von Online Bedrooms
Purchased a media unit which I have now…
Purchased a media unit which I have now fitted.Finished product exceeds my expectation.The process from design to delivery was made easy by the professionalism and patience of designer Jonathan,he really is a credit to the Company.

Antwort von Online Bedrooms
Custom media wall
I used this company as I wanted a media wall but I specifically wanted a blue one which wasn't in their catalogue. I reached out to discuss what I wanted and there were other colours available including blue so that was perfect. I worked with the designer Richard Ferrari who guided me through all the options and helped me create my perfect media wall with a built in, hidden desk.
The media wall itself seems solid and good quality and looks great. I am really pleased with the product and the service and would recommend to others.

Antwort von Online Bedrooms
POOR AFTER SALES
We recently ordered some furniture and the service was NOT good!!!
We paid a guy to fit the furniture for us, the day after delivery, however fixings were missing from boxes and our contractor went to local shops to purchase these, except some parts that we could not get hold of. I was told that i should have left it a couple of days to check that I had everything... there were over 20 boxes. I expect that everything should arrive and not to be told how to arrange my time. Eventually, they agreed to send the parts.... Not the best experience
I asked for some form of compensation as our guy needs to come back to fit the item (and would charge for this) that could not be done and was told NO!!!!!
SHOP SOMEWHERE ELSE, NOT A GREAT AFTER SALES

Antwort von Online Bedrooms
I can highly recommend online bedrooms
I can highly recommend online bedrooms. We purchased a media unit, and the ordering process was very straightforward. We had a consultation meeting with Jamie, who was very helpful and supportive when I wanted to make a few changes to the standard unit. Delivery was quick and we were kept informed at every stage.
It did take a while to construct ourselves, but the quality is excellent and we are delighted with the finished product. Such good value compared to others we looked at 😊

Antwort von Online Bedrooms
Ordered a media wall from this company…
Ordered a media wall from this company and couldn’t be more happier with the delivery and a wonderful outcome it looks absolutely beautiful

Antwort von Online Bedrooms
Poor service and lots of damage
We loved the media unit and quality, but we are 3 weeks into receiving it and we still keep getting damaged panels. The company doesn’t want to offer any form of compensation for all the inconvenience and stress they have caused. Will never be recommending or using this company again which is a shame

Antwort von Online Bedrooms
Amazing tv media wall
Amazing tv media wall! Excellent customer service and the whole product is made to very high quality! Would 100% recommend.

Antwort von Online Bedrooms
Hassle free from ordering to…
Hassle free from ordering to delivery….. excellent communication and great value product…. Delivered on time. The only problem I had was the doors for the units would be delivered two days later. This wasn’t an issue as they were the last part needed. Again delivered as communicated….

Antwort von Online Bedrooms
Great customer support from the design…
Great customer support from the design stage through to completion of the assembly of the unit

Antwort von Online Bedrooms
Unsure at first about ordering online…
Unsure at first about ordering online but all went well thanks to a very helpful customer service. I ordered on promotion deadline day choosing a colour before receiving the samples I ordered. When the sample did not match the online photos, I was able to change the order without any problems. The delivery charge was expensive but the friendly driver was very helpful in making sure all parts( flat packed) were accounted for. I received follow up communication from the company to make sure I was satisfied. Assembly was straight forward but laborious. Quality good and very pleased with end result.

Antwort von Online Bedrooms
Quality product at a great price.
Quality product at a great price.
The team were so helpful in achieving our requests.
Many thanks
Nigel

Antwort von Online Bedrooms
Solid Wardrobes, Excellent Service.
I am really happy with my fitted wardrobes from Online Bedrooms. From the initial order through to aftercare, the process really has been fast and fuss-free.
My designer Jamie was receptive to my ideas and super quick at responding to my requests to modify the design until we reached the final product. He was also very transparent with pricing and offers.
The wardrobes themselves are solidly built and feel like much higher quality materials. Soft closing doors and drawers as standard is a big plus!
In my case, I had a manufacturing error where one of the cupboard doors was narrower than the other, leaving a large gap when fitted, however the after sales service has been excellent - I sent a photo of the wardrobe with a measurement, and within minutes Ellie had ordered a replacement door for fast delivery.
I looked at some of the big name brands out there for my fitted wardrobes, but can honestly say I'm glad I chose Online Bedrooms. I now have exactly what I want, high quality, and at a fraction of the cost.
Will be using Online Bedrooms again, no question.

Antwort von Online Bedrooms
Highly Recommend! We found this company when looking for…
We found this company when looking for a media wall that would stand out and transform the way our lounge looked. Ordering online was easy and delivery was a couple of weeks later. The delivery was on time and there were no missing or damaged items. Putting the units together was quick and easy. We are so pleased with the end product, it looks great and certainly has transformed our lounge. The product is good quality and the colour is exactly how it looked online. Would definitely buy again 😃

Antwort von Online Bedrooms
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