OneGarden Bewertungen 

260
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered an Ascot pergola from OneGarden. One of the best prices available with free delivery. The product was delivered promptly and in good condition. Good communications throughout. I would defini... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered Palram shed online, all very straightforward, got clear communication about delivery. They delivered package to our place of choice. No problems and would use again.

Bewertet mit 1 von 5 Sternen

We ordered and paid for a garden table from One Garden on 28/6/26. It never arrived, despite several phone calls & emails to One Garden . The manager insisted it was in the hands of DX the delivery pe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My shed was delivered on time and was complete. The written instructions were different from the online video but advised to follow video procedures. Would have appreciated clearer advice on use of s... Mehr ansehen

Unternehmensdetails

  1. Gartencenter
  2. Anbieter von Gartenhäusern

Informationen, die aus verschiedenen externen Quellen stammen

Carefully selected quality garden products and accessories, supported by exemplary customer service, underpinned by traditional values… That’s One Garden.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

260 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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4.3

Alle Bewertungen

(260)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Cambridge planters

I recently bought two Cambridge planters in the sale, delivery was free and I was able to track delivery. Good communication throughout and the two drivers delivered to my chosen area in the garden. Simple to assemble by myself as all holes pre drilled. Planters very sturdy and will look very attractive once planted.

8. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended.

Very good order processing and delivery of a high quality large cold frame.
I would not hesitate to purchase from them again.

1. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Incorrect parts delivered and poor customer service OneGarden

I brought a playhouse from OneGarden. There were several parts that were the wrong size than those specified in the instruction manual. The delivery was late on a Friday and when I contacted them about the error they eventually denied all fault. They washed their hands at sorting out the wrong parts, denied all liability and were rude and unprofessional to deal with. Blamed the manufacture ( which i do understand) but equally we brought the house from them so they should help sort it out. We had photo proof of the issues and still they denied all responsibility. It was a shame as the playhouse was nice but we had to source the correct parts ourselves and it ruined the experience/ meant it was very expensive overall. In the end they offered a 5% refund but it felt like a kick in the teeth. I wouldn’t recommend buying big items from them for this reason just in case there was an issue with it.

6. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Buy with caution do your homework

Yes quick enough to take your order and money but seem to not take responsibility when you have damaged parts they send you to the makers which of course is shire buildings and trying to get replacement parts is a long waiting game so purchase extra wood or if your taking your old shed summerhouse down keep any wood that’s usable because if you can fix the damaged parts then do it yourself as it’s weeks and weeks. And they also say that they don’t take any responsibility for the replacement parts you go through them but they just send you too the manufacturer 😱 shire garden buildings and the parts team well they are so slow and😴
but the customer support try and they reply.
And if they offer as a good will gesture a planter because that’s all your get there great for firewood. Do your research or by word of mouth before purchasing. It may all be made at the same place but to whom you purchase from knowing you’ve got there full backing and they will try to rectify your issues as to me it’s the companies responsibility as you purchased from them not the manufacturer. So buy with caution pay by credit card then you have extra support.

14. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service, kept me upto date every step of the way. I picked my delivery to be a bit further away to give me time to prep the area but I could have had it the following week.

28. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service, ordered a new shed, regular delivery updates with scheduled slot time kept to. Item well packaged in 2 boxes and delivered with care to my specified location (garage). Fantastic product at a great price with unbeatable service. What's not to like. Well done One Garden, highly recommended. Will certainly use again.

14. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy customer

Over the past few months I have bought both a swing seat and a cover (for the seat) from One Garden. Delighted with the service which is prompt and professional along with the quality of the items

1. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good efficient supplier

Delivery in time. Product excellent. Price good.
I’ve had one of these arches for at least seven years and it’s still going strong. It’s heavy enough that I’ve not had to secure it to the ground.
So I’ve purchased another for another part of the garden.

26. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality products with a quality service

A wide range of garden products available, all at reduced sale prices. The website is easy to navigate & you can find what you want quickly. The items are of very good quality & the delivery process was efficient & straightforward. I have bought items from OneGarden on two occasions now, and will definitely use them again. I had a minor issue with some missing screws with one of my purchases, but Customer Services were quick to respond & sent me some replacements the next day. A very good experience from start to finish. If you are looking for garden furniture etc, you cannot go wrong here!

7. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and service

We ordered the shed online which was a smooth process in itself,product discription was accurate to the letter in relation to the delivered shed.
Overall it took myself and my son about 5 hours to put up the shed and it's one of the sturdest sheds I've had.
I would highly recommend this product however it's definitely a two person job.

3. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Corner Arbour

Well made, easy to assemble. Exactly what we wanted. Delivered on Time by a friendly helpful driver. Would definitely recommend this company, I will definitely be using One Garden again.

2. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't order from this company

If I could give them no stars I would, received our Chelteham arbour approx 3 weeks and still have an unusable piece of garden furniture.
1. Delivered with items missing, and doubled up on other items.
2. Incorrect size of seat pad
3. Started to construct it and back seat rest was incorrectly constructed.
4. Replacement back rest received today and damage to the wood, this is not usable.
We made a complaint and were offered £10 in compensation, considering the amount we paid this is very poor.
Perhaps by the end of the summer we will be able to put it up and use do.
I do not recommend this company.

2. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would defo recommend this company

Would defo recommend this company, we bought some featheredged fence panels, at a really great price from them. The whole transaction was hassle free. We were able to choose the date we wanted for delivery and were kept informed along the way. On the morning of delivery we were given an estimated time to expect them and were able to track the delivery, and were called 15 minutes ahead of the driver arriving, he was very friendly and the panels were in excellent condition. Would 100% buy from again.

12. Mai 2023
Bewertung ohne vorherige Einladung

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