One Click Life Bewertungen 

509
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy and straight foward - Although one thing was that the receipt upload would not work. but otherwide gtreat service!

Bewertet mit 1 von 5 Sternen

This is my first time doing a return in Australia, and saw these guys posts all over FB and looked like the best , fastest way to receive my refund. Infact it's been the worse , despite ATO confirming... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Big thanks to Albert at One Click who has done my tax returns for the last 4 years. I am a sole trader with multiple income streams (including international), so I have always found doing my... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The best .helped from simple return to abn return now 3rd year.response times great answer all questions even help me learn as well as I go along.recommend to anyone who needs to do tax returns or any... Mehr ansehen

Unternehmensdetails

  1. Steuersoftware

Vom Unternehmen geschrieben

Taxes, Health Insurance, Wills — We know how time-consuming and tedious Life Admin can be. Our app is a fuss-free digital finance solution offering people a much simpler way to organise, track and manage all Life Admin from one convenient dashboard.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

509 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(509)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I was quoted over $2400

I was quoted over $2400, however they only deposited $560. Scam!

8. November 2022
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Baz, we have looked into your account & one of team members will be in touch with you directly. If you have any further issues or queries, please contact us directly, as Trustpilot isn't monitored regularly. Thanks

Addition:
Hi Baz, we have contacted you multiple times via the app as well as email regarding how the ATO processed your tax return. However we have not received a reply from you. Please get in touch so we can submit the query to the ATO for you.
Thanks

Bewertet mit 5 von 5 Sternen

Barkly shire council

I want to check my ATO for Barkly shire council

28. Oktober 2022
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Dianne, if you can get in touch with the team directly via email (hello@oneclicklife.com.au) or phone 1300 707 117 we'll be able to answer any questions you have. Cheers

Bewertet mit 5 von 5 Sternen

So good dealing with you guys I did my…

So good dealing with you guys I did my tax return fast payment and fast process I will be using this website again Thankyou

1. August 2022
Bewertung ohne vorherige Einladung
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Antwort von One Click Life

Thanks for the great review Dan, will see you next year! Cheers

Bewertet mit 5 von 5 Sternen

Nathan ❤️ is life saviour

Nathan ❤️ is life saviour! I've been told from ETAX ACCOUNTANTS that I was owning 3186$ ....
Today I've received a phone call from Nathan telling me that I'm not in debt at all ,instead I'll receive some money! After dealing with Etax for more than a month it took 10 minutes to Nathan to figure all this out. He was really polite , cool helpful and funny.
Dude u just made my.day!
Thanks again for your help and the very good news ! I wish u all the best, and I send u love love love and more love!
Thanks! Deb

25. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

good experience

Simple and easy process, friendly staff and got a quick return. Very pleased with the service. See you again next year.

18. Juli 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible and please avoid it.

Terrible and please avoid it.
I had made an account and before including any information, I decided to do my taxes with the ATO. A few weeks later, I receive an email stating that I owe them money? Absolutely not. They did not do my taxes in any sense and I was unable to delete my account due to the confusion at the time. I gave them no information of mine so they had no right to do anything without my knowledge. Complete and utter scam and go to a company or website that will help you with your taxes properly.

20. Mai 2022
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Jade, thank you for contacting us and raising your concern, however, I cannot verify you on the system, can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you. Thanks

Bewertet mit 1 von 5 Sternen

AVOID for anything more complex than a basic return. Don't use these guys for anything other than the software. They ARE NOT PROFESSIONAL TAX ADVISORS!

Had some complex tax affairs to be sorted out and unfortunately made the mistake of engaging OneClick.

They are a software company and not a professional tax advisor. Communication is beyond just poor, they provide no advice as to how to manage tax optimisation and their service to negotiate any penalties with the ATO are non-existent. In fact you would be MUCH better off picking up the phone yourself. Your assigned rep will not be contactable by phone and will not give out mobile number. They do not care about optimising your outcome, just charging for entering numbers in their software.

Avoid for anything more complex than a simple PAYE return.

Edit response to below comment on 9 June 2022:

The problem was not with your phone system.

In fact even when in contact with Nathan, the Managing Director of this business - on his mobile phone - who promised to "look into" the issues and respond with at least an explanation for the appalling service I received. I STILL got no response or answer after chasing him 6+ times over 4 days when he knew I was leaving the country. Your accountants may know the tax rules, but part of the service is effective communication with clients and on this topic, your organisation has FAILED DISMALLY in each my interactions with EVERY ONE of your staff members I interfaced with.

25. Februar 2022
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Jon, thank you for contacting us and raising your concerns. Our accountants are highly qualified & capable of more than PAYE returns. Unfortunately we did have some issues with our phone systems, but have since rectified. If you can please contact us by emailing hello@oneclicklife.com.au, we are more than happy to discuss. Thanks

Bewertet mit 1 von 5 Sternen

BIGGEST SCAM!

BIGGEST SCAM!! DONT USE!! I’m an 18 year old, and so naively lodged my tax return with One Click. A really easy process to begin with which made me believe that it would be a trustworthy process. After a couple weeks I received my receipts from the ATO that my tax return had been deposited but I was yet to receive any payments. Come to find out it had been deposited into a random account! I’ve tried to contact them several times. NOTHING. Biggest regret, honestly just lodge your tax yourself. Hope they feel great after scamming $900 out of a 18 year old

10. Januar 2022
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Erika, thank you for contacting us and raising your concern, however, we can see there was an issue with the details that you entered into your lodgement. We can see on the system that it was rectified, funds refunded & the lodgement fee only charged. Can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you. Thanks

Bewertet mit 5 von 5 Sternen

I can’t thank them enough

I can’t thank them enough! I did my tax 2 weeks ago “late I know”! But today I got a warning letter from the ATO for an unlodged tax return in 2017 and could be fined?!?! I called the office and spoke to “A” couldn’t quiet understand his name his name but turns out he already sorted this for me and they will just send a bill at the end of the month. Can’t thank these guys enough as o couldn’t afford the fine when I didn’t even know I had to do a tax return for 2017 when I only worked part time as a student! Thank you thank thank you!

17. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just randomly got a statement saying I…

Just randomly got a statement saying I owe them money, and the only option they have is by eftpos payment to a bsb/ acc number
Account name under some mobile busines.
SO LEGIT !! 😂😂

1. November 2021
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Feifei, thank you for contacting us and raising your concern, however, I cannot verify you on the system, can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you - thanks Rob

Bewertet mit 5 von 5 Sternen

Very impressive & easy

Pretty impressive. I just completed a tax return in 5 minutes. The process was sleek and easy. Income already in there, there was something there for pulling in expenses and the system showed me an estimate at the end.. which was more than I expected and more than previous years. V happy. Will now be doing a will with these guys too!

14. Oktober 2021
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Thanks for reaching out Dan and leaving a review. We like to think our system is sleek, easy and awesome to use! We are happy you liked it and you got a bigger than expected refund and great that you are doing your will, Adulting has never been easier!

Bewertet mit 1 von 5 Sternen

*CAUTION* Please Read

Please do not be fooled by the first stage that says $0 cost!!!
I am a 16 year old... CHILD
That was scammed, I completed the forms and was happy to be getting my $70 of tax back.
I later received an email, saying that I owe $99 for simply using their website.
I am loosing more money then I am gaining. This is an absolute joke stealing naive childrens money. There was no warning stating you that I may not profit from this tax return and signing up had no information about having to pay.
I am disgusted, and all I want is for this taxation department to get rid of my details and cancel the return...

14. Oktober 2021
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Sorry to hear you are unhappy with the fees Chole. We understand you may not have seen the fees on our sign-up page and that this is frustrating for you. Our pricing is listed on our website as well as all registration pages. ‘$0 upfront fees’ is listed as we don't charge any upfront fees as we only charge a fee once a tax return is lodged, which is taken from the refund. Our pricing is listed where this messaging is used to ensure clarity. We do apologise for any misunderstanding - If you would like to discuss the matter further then please don’t hesitate to email hello@oneclicklife.com.au or please give us a call on 1300707117. Thanks - Marc

Bewertet mit 1 von 5 Sternen

Sting you 100 dollars after you pay $99

Paid my tax return and done which was 99 dollars. After 4 months they say that I owe them 100 dollars out of no where? They even send out a statement to my email address, saying that it is 20 dollars for each year, for 2016 2017 2018 2019 2020 tax return which I DID NOT DO IT WITH THEM!!!

4. Oktober 2021
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Thank you for contacting us Calvin. We only invoice for work that has been completed by one of our number geek accountants. If you have already paid for completed tax work, then it may be a simple system error. Please can you email your details to hello@oneclicklife.com.au and we will investigate this further for you, many thanks - Marc

Bewertet mit 1 von 5 Sternen

Got an email saying I owed $20 4 months…

Got an email saying I owed $20 4 months after doing my tax back and I payed their regular $99. So why the hell are they charging me $20 out of no where??

4. Oktober 2021
Bewertung ohne vorherige Einladung
One Click Life-Logo

Antwort von One Click Life

Hi Pim, thank you for reaching out. We only invoice for work that has been completed by one of our number geek accountants. If you have already paid for completed tax work, our apologies, this may be a simple system error and easily rectified. Can you please email your details to hello@oneclicklife.com.au and we can investigate this further for you, many thanks - Marc

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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