Since my babies have been on Ollie, they have done so much better in their eating desires and tummy issues. When I felt I needed to cancel because of cost, I was able to get things resolved with Faith... Mehr ansehen
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Das sagen Bewerter
Ollie is great!! The only thing I would change if I could would be to have no rice in the lamb dish or more recipes that did not contain rice as my dogs are allergic to it. Obviously it’s hard f... Mehr ansehen
Unternehmen hat geantwortet
Emma was amazing, helped me meal plan for my year old pitbull that I have no knowledge because I’ve never raised a pup before. I appreciate all the help and the patience with me learning how to feed m... Mehr ansehen
Have always had a great experience with them. Good packaging, good quality dog food. Unfortunately my welcome box container broke, I asked if I could purchase a new one and you guys just sent one for... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2016, Ollie believes dogs deserve to live the best life possible. That's why we’re on a mission to drive the dog wellbeing revolution through food, science, data and fresh thinking. Our recipes are developed by chefs, vets, and food scientists, and backed by vet nutritionists. We use data from hundreds of thousands of dogs to supercharge our innovation to deliver the best possible experience for you and your dog.
Kontaktinformationen
Vereinigte Staaten
- ollie.com
4.6
Hervorragend
10’810 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Thank you so much for your excelente servicio!!
Thank you so much for being so awesome!! You have very good and understanding the times when I have had to cancel or change the dates for delivery.
Even though the cost is high I understand that my dog is getting quality food.
Overall I am very satisfied with the food, the customer service and delivery.
Thank you for answering my text messages, my emails and taking the my calls properly. When I have called I feel like you already know me or like we are neighbors.
I feel very supported when I have a question or concerns.
Thank you so so very much.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your incredibly kind words! 💛
We’re so thrilled to hear that you feel supported and understood—it truly means the world to us. It’s wonderful to know that our team has been able to make your experience feel personal and seamless, whether it’s through texts, emails, or calls. That connection with our Ollie families is exactly what we hope for.
We also appreciate your recognition of the quality of our food, as well as the service and delivery—we’re so happy that you and your pup are enjoying everything. Your trust and satisfaction mean everything to us, and we’re so grateful to have you as part of the Ollie family! 🐾
Website wasn’t working and misleading
Their website wouldn’t work while I was trying to click the buttons on my iphone. When I signed up, it said $37 for 28 weeks over and over again. I received only 14 weeks which was not the suggested promotional offer. They never mentioned a starter pack. I did the math.. Ollie is one of the most expensive brands for fresh food.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you for taking the time to share your experience—we’re really sorry to hear about the frustration you ran into with the website and the confusion around your order. That’s definitely not the kind of experience we want for our customers, especially when getting started with us.
We completely understand how concerning it is when the pricing and promotion don’t match what you expected, and we appreciate you bringing this to our attention. We’d truly love the opportunity to make this right for you.
Our team would be happy to review your order and ensure you receive the correct amount that was intended with your starter offer. Please reach out to us directly at caninecare@myollie.com with your account details, and we’ll take care of getting this resolved as quickly as possible.
Thank you again for your feedback—it really helps us improve, and we hope to turn this experience around for you. 🐾
Forever Grateful
We’ve been using Ollie for 6 years for our adorable mixed breed, Penny. Any time I ever had issues (which wasn’t often) the customer service team was always very happy to help and made the process easy. Ollie helped Penny lose significant weight, extending her life with her family. I am forever grateful for Ollie and their staff for allowing us to love Penny for those extra years we didn’t think we had.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this—it truly touched our hearts 💛
We’re so honored that Ollie could play a part in Penny’s life and help her live those extra, precious years with your family. Hearing that our food made such a meaningful impact and that our team was able to support you along the way is exactly why we do what we do.
Six years is such a wonderful journey together, and we’re forever grateful to have been part of Penny’s story. Thank you for trusting us and for giving her the love and care she deserved 🐾
We love Ollie!
We love Ollie! I trust Ollie for the high quality food for the most important and best companion ever, my service dog. The Ollie's team is amazing, including customer service and the veterinarians that can assist in setting up the best diet for those pups that may be a little too "fluffy". The app is easy to navigate and helps manage my partner's health. She loves both the fresh and baked foods. I really love how Ollie offers the baked version, which is perfect when we travel for out of town appointments or just away from home during meal times. The jerky treats are perfect for training and reinforcement of positive behaviors when working. We do miss the Ollie snacks though, the sweet potato and apple, but then she doesn't need the extra calories. Please, keep offering the baked and fresh options. Thank you Ollie!
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this! 💛
We’re thrilled to hear how much you and your service dog enjoy Ollie—both the fresh and baked options, as well as the jerky treats. It’s wonderful to know that our food and app are helping support her health and make mealtime easy, even when you’re traveling.
We also appreciate your kind words about our team, including customer service and our veterinarians—it means a lot to know you feel supported in setting up the best diet for your pup. And don’t worry, we hear you on the sweet potato and apple snacks! We love offering options that fit each pup’s needs, so it’s great to get your feedback.
Thank you again for trusting Ollie for your most important companion—we’re so grateful to be part of your journey together! 🐾
Worth Every Penny
First and foremost, the food is worth every penny. My 15-year-old pitbull mix has been getting Ollie for years. Not only does she love the food, but her digestion has improved, she has lost weight, and she is thriving in her senior years. The company has amazing customer service, prompt shipping, and excellent communication about upcoming orders. The rare times I've had an issue, they've always made it right. I recommend Ollie to everyone and will continue to be a loyal customer.
A long, healthy life for my pup is priceless!
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this wonderful review! 💛
We’re thrilled to hear that your 15-year-old pitbull mix is thriving on Ollie—improved digestion, healthy weight, and happiness in her senior years is exactly what we hope for every pup. It’s heartwarming to know that our food, along with our customer service and communication, has made a positive difference for you both.
Your trust and loyalty mean the world to us, and we’re so grateful to be part of giving your pup a long, healthy, and happy life. Thank you for recommending Ollie and for sharing your experience! 🐾
Ollie is the perfect choice
The representative Megan was very clear and nice and warm in helping me set up the perfect meal plan for my fur baby. I believe he’s getting the best most important nutrients.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this! 💛
We’re thrilled to hear that Megan was able to guide you warmly and clearly in setting up the perfect meal plan for your fur baby. Knowing that your pup is getting the best and most important nutrients is exactly what we hope every pet parent feels confident about.
We truly appreciate you trusting us with your pup’s health and nutrition—it means so much! 🐾
Thank you for delivering Maggie‘s food…
Thank you for delivering Maggie‘s food on time. Truly appreciate it. Keep up the good work.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind words! We’re so glad to hear Maggie’s food arrived on time and that everything went smoothly. We truly appreciate your support and will keep doing our best for you and Maggie! 😊
Food frozen solid
Food frozen solid. Well packed! Fast delivery. I needed the food early and appreciate the flexibility! Everett loves the food and his coat is beautiful! Many thanks, Wanda
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much, Wanda! We’re thrilled to hear everything arrived frozen solid and right on time—that’s exactly what we aim for. It’s wonderful to know Everett is loving his meals and that you’re seeing such a beautiful difference in his coat. We truly appreciate your kind words and support! 😊
Ollie is pretty great
Ollie is pretty great! Consistent, high quality food. Great packaging, very rare to have any issues with delivery. I can only think of 1 instance in 2+ years, and they credited me immediately. If you have questions, you can actually talk, email or chat with a real, knowledgeable person. Oh, and my dog loves it of course. Highly recommend!
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your thoughtful review! We’re thrilled to hear you’ve had such a consistent, positive experience over the past couple of years—that truly means a lot to us.
It’s great to know the quality, packaging, and support have all met your expectations, and we’re especially happy your pup is loving the food! We also appreciate you recognizing our team—we’re always here and happy to help however we can.
Thanks again for your recommendation and for being part of the Ollie family! 😊
My dog Bentley really loves the food!
My dog Bentley really loves the food and has done really great. Bentley is a very picky eater and was a couple pounds under weight. He is happier and gain a few pounds.
I love the notification through email and text on when I will receive the food so I can tweak the order if needed. The food always comes the day they tell me for delivery.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing this! We’re so happy to hear that Bentley is loving his meals—especially as a picky eater—that’s a huge win! It’s wonderful to know he’s feeling happier and has been able to gain some healthy weight.
We’re also glad the delivery notifications and flexibility have been helpful for you. We always aim to make things as easy and reliable as possible.
Give Bentley some extra love from us, and thanks again for being part of the Ollie family! 😊
Helpful and Accommodating
I had to leave town when my Ollie shipment was scheduled to arrive. I was too late to change the date on the website. I emailed my problem and someone got back to me right away and was able to change the delivery date. Phew and thank you.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing your experience! We’re so glad we were able to step in and help adjust your delivery just in time—that’s definitely a “phew” moment! 😊
It means a lot to hear our team was able to respond quickly and get everything sorted for you. We truly appreciate your kind words and are always here whenever you need a hand!
I can always depend on Ollie deliveries.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for your kind words! We’re so glad to hear you can count on Ollie deliveries—that reliability is exactly what we strive for. We truly appreciate your support and are always here for you and your pup! 😊
I’m just so happy switching from…
I’m just so happy switching from Farmers dogs food to OLLIE. My dog loves it so I’m very happy with everything
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much! We’re thrilled to hear that your pup is loving Ollie and that the switch has been such a positive experience for both of you. Your happiness truly means a lot to us, and we’re so glad to be part of your dog’s mealtime routine! 🐾
From the first box
From the first box, Ralph devoured his meals with excitement, and we’ve seen real improvements,firmer stools, no more tummy troubles, a shinier coat, and boundless energy for our daily walks. The fresh, human-grade ingredients make me feel confident I’m giving him the best nutrition for his active prime years. The easy deliveries and portion control are a huge win for our busy routine. Ralph is thriving on Ollie ,we’re hooked for life!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing Ralph’s story! We’re thrilled to hear he’s thriving—shinier coat, firmer stools, and all that extra energy sound amazing! 🐾
It’s wonderful to know the fresh, human-grade ingredients and convenient delivery are making such a positive difference for both Ralph and your routine. We’re so happy to be part of his prime years, and we’re honored to have you both as part of the Ollie family for life!
Great fast customer service and good…
Great fast customer service and good food
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thanks so much for your kind words! We’re so happy to hear you’ve had a great experience with our customer service and that your pup is enjoying the food. It truly means a lot to us! 😊
Ease of speaking to a knowledgeable…
Ease of speaking to a knowledgeable person….
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
We truly take pride in providing the best customer service possible, and it means a lot to hear that you found it easy to connect with a knowledgeable Canine Care Advocate. Our goal is always to give our pack members a seamless, world-class experience every step of the way.
Very friendly and knowledgeable
Very friendly, helpful and knowledgeable. Made things easy and comfortable
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
We’re so glad to hear our team was friendly, helpful, and knowledgeable—and that we could make the whole experience easy peasy lemon squeezy for you 😊 That’s exactly the kind of smooth, stress-free support we aim to provide every time.
Ollie is amazing!
Buddy loves the food and if you have any questions the support they give you is amazing!
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much! We’re thrilled to hear that Buddy loves his food and that our support has been helpful. 🐾 We’re always here for any questions and love making mealtime enjoyable for both you and your pup!
Friendly people who fix issues
I called the company because my Dog Tipsy was still hungry and had lost a little weight with her starting feeding plan. Called and Brianna listened to my concern, let me know what my options were and then upped the calories and feeding plan for my dog Tipsy. It took less than 10 min. A really surprisingly pleasant easy call and fix. Nice people, and clear communication.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Ollie
Thank you so much for sharing your experience! We’re so glad Brianna was able to help Tipsy so quickly and make the adjustment to her feeding plan. 🐾
It’s wonderful to hear the call was easy, pleasant, and clear—that’s exactly what we aim for. We love helping pups thrive and are thrilled Tipsy is on the right track!
Antwort von Ollie
Thank you! We’re so glad to hear that one call was all it took—we always aim to make things simple and stress-free for you and your pup! 🐾
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