I have been using ok vape for many years, but did go back to smoking after family death. I started using ok vape again about 5 years ago after catching covid . I had no problems with the cigalike re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been buying my vapes and liquids from them for quite a while now, their liquids and vapes are really very good, with plenty of choice in taste and design of vape. I've tried many others but these... Mehr ansehen
Unternehmen hat geantwortet
I have used OK vape products for over 10 years. Today I recieved my order (Delivered next day as usual) with x2 items missing. ( 1st time this has happened) Contacted customer support via live chat, s... Mehr ansehen
Unternehmen hat geantwortet
I purchase my refills on a weekly basis, order today and delivered next day,, very reliable indeed. I'm very happy with my Vape tobacco refills, I've been smoking/vaping for 15 years. What i like most... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
OK Vape are one of the UK's most popular independent online vape companies, supplying e-cigs, vape kits and e-liquids to customer's throughout the UK. Our own brand, best-selling OK Cigalike E Cig and OK Pod vape ranges are available in ASDA stores throughout the UK, as well as via our online vape store. A wide range of vape kits and accessories from the very best vape brands are also available from our website, with fast, free delivery on all orders. We root our values in providing quality vaping products at great value, with excellent service and customer satisfaction being at the centre of all we do.
Kontaktinformationen
The Threshing Barn, Woodhayes, EX14 4TP, Honiton, Vereinigtes Königreich
- 0333 41 41 455
- info@okvape.co.uk
- okvape.co.uk
4.6
Hervorragend
1175 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good value all round👍
24. April 2026
Antwort von OK Vape
That is great to hear, thank you for taking a moment to leave us a review. Please do not hesitate to reach out if you have any further questions, or suggestions. We value your feedback and are always here to assist you.
Kind Regards,
Shannon @ OK Vape
Always a quick delivery great service…
Always a quick delivery great service and great product and reasonable price
24. April 2026
Antwort von OK Vape
Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch.
Kind regards,
Shannon @ OK Vape
Very competent fast service product…
Very competent fast service product arrived well packed in excellent condition
24. April 2026
Antwort von OK Vape
We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Excellent company
I've been buying my vapes and liquids from them for quite a while now, their liquids and vapes are really very good, with plenty of choice in taste and design of vape. I've tried many others but these excel in what they do, and theyve always been very efficient at dispatching the goods. The one time I had an issue it was resolved very quickly with no quibble.
24. April 2026
Antwort von OK Vape
Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products. If you need any further assistance or have any more feedback, please don't hesitate to reach out.
Kind regards,
Shannon @ OK Vape
Quickly packed up and posted out to me
24. April 2026
Antwort von OK Vape
We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with.
Kind regards,
Shannon @ OK Vape
As always excellent service and…
As always excellent service and excellent product. Delivered within 24hrs, well packed and as ordered. Thank you.
24. April 2026
Antwort von OK Vape
Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch.
Kind regards,
Shannon @ OK Vape
Antwort von OK Vape
We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance.
Kind Regards,
Shannon @ OK Vape
Very good service
Very good service. Always arrives quickly and exactly as I ordered.
Products are very good
9. April 2026
Antwort von OK Vape
Hi Elizabeth,
We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance.
All the best,
Calum @ OK Vape
Excellent customer service
I have used OK vape products for over 10 years. Today I recieved my order (Delivered next day as usual) with x2 items missing. ( 1st time this has happened) Contacted customer support via live chat, spoke with Ashley who apologised no questions asked, arranged delivery of missing items before I had chance to say I will accept a refund to save them postage. No problem, order cancelled and refund processed immediately. Notification received from bank in under a minute to say refund request accepted. EXCELLENT CUSTOMER SERVICE. If only all businesses were this good.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von OK Vape
Hi Alan,
Thank you for taking the time to leave us a review! I'm so glad I was able to assist you and that you were happy with the outcome. Thank you so much for your kind words! If there is anything else we can help you with, please do let us know.
Kind regards,
Ashley @ OK Vape
Antwort von OK Vape
Hi Michael,
Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact.
All the best,
Calum @ OK Vape
Ordering and receiving goods 24 hours…
Ordering and receiving goods 24 hours later is very welcome. Distribution has improved enormously over the last few months.
8. April 2026
Antwort von OK Vape
Hi Nick,
We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with.
All the best,
Calum @ OK Vape
Very easy to navigate the site plus…
Very easy to navigate the site plus rapid deliveries
8. April 2026
Antwort von OK Vape
Hi Shirley,
Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance.
All the best,
Calum @ OK Vape
Antwort von OK Vape
Hi Robert,
Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact.
All the best,
Calum @ OK Vape
Antwort von OK Vape
Hi Jaqueline,
Thank you for your review. It is great to hear that you are happy with our services! If there is anything we can help you with, please do get in touch.
Kind regards,
Ashley @ OK Vape
Purchased a new pen and it doesn’t…
Purchased a new pen and it doesn’t charge emailed ok vape and got a super fast response and a new pen is on its way to me. Thank you very much
31. März 2026
Antwort von OK Vape
Hi Danielle,
Thank you for taking the time to leave us a review, we really appreciate your feedback. I believe you have reached out to us and we are now resolving this issue. If there is anything else we can assist you with, please do let us know!
Kind regards,
Ashley @ OK Vape
OK is more than ok
Been using for many years now.. great product..good price.. delivery very fast.. staff I have spoken to a couple of times very polite and helpful
9. April 2026
Antwort von OK Vape
Hi Jennifer,
Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact.
Kind regards,
Ashley @ OK Vape
Im an happy with delivery etc
Im an happy with delivery etc, one thing id mention which i sent an e mail about with no response is some if the low tobacco refills have a hint of menthol
9. April 2026
Antwort von OK Vape
Hi Dianne,
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the delivery service. I'm sorry to hear that you sent an email and didn't get a reply. It doesn't appear as though we received this email. I will get in touch with you directly to take some further information and resolve this for you!
Kind regards,
Ashley @ OK Vape
Antwort von OK Vape
Hi Amanda,
We are really pleased to hear you're happy with our service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance.
Kind Regards,
Ashley @ OK Vape
Always polite and efficient.
9. April 2026
Antwort von OK Vape
Hi there,
We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch.
Kind Regards,
Ashley @ OK Vape
Never let me down in 10 years
Next-day delivery which I wasn't expecting. Plus my favourite flavour, which no-one else offers - US Tobacco. As an ex-Marlboro smoker, it is really authentic.
9. April 2026
Antwort von OK Vape
Hi there,
We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance.
Kind Regards,
Ashley @ OK Vape
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.