Friendly knowledgeable staff. Nothing too much trouble. Very good stock levels. Please recognise Chris and Simona for their excellent customer service. Shop always looks well kept and tidy. Nice lam... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnHoopers, 2-12 Mount Pleasant Road, TN1 1QT Tunbridge Wells, Kent, GB
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Das sagen Bewerter
The staff are very knowledgeable and are great at design and colour pairing so can really help you with your purchase to get it just right. It’s often Simona that helps me but the others are great too... Mehr ansehen
Unternehmen hat geantwortet
OKA is my favourite shop! Love everything they sell especially the soft furnishings. However; I’m afraid that I find some of the staff unfriendly when asking for assistance. I recently waited by the c... Mehr ansehen
Unternehmen hat geantwortet
Ive recently purchased an olive green linen chair for my hall. I love it and it looks fantastic with a the Rander ceramic stool next to it in spruce and yellow. Simona, the manager, at Tunbridge Wel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are honoured to be among the mix of eclectic luxury brands in the renowned Hoopers department store in Tunbridge Wells. Inside, you will find our collection of furniture and accessories displayed in seasonal looks by our talented visual team to offer you inspiration for your own home.
Kontaktinformationen
Hoopers, 2-12 Mount Pleasant Road, TN1 1QT, Tunbridge Wells, Kent, Vereinigtes Königreich
- +44 1892 240403
4.7
Hervorragend
197 Bewertungen
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Antwort von OKA - Tunbridge Wells
Dear David,
Thank you for your kind words. We’re so pleased to hear you found our team friendly and helpful. We hope to welcome you back again soon.
Warm regards,
OKA
Assistant was very helpful am provided…
Assistant was very helpful am provided everything we asked for.
10. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear Michael
We're delighted to hear about your positive experience at our Tunbridge Wells location! It's wonderful to know our team provided you with excellent service and we will be sure to share your kind words with them.
Kind regards
OKA
Always a great experience
Always a great experience. Lovely helpful and friendly staff. I love OKA!
7. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear Mrs Campbell
Thank you for your wonderful review! We are thrilled to hear that you had another great experience with us.
Our team are dedicated to providing excellent customer service, and we hope you enjoy your new cushion covers!
Kind regards
OKA
I had a fantastic experience at OKA in…
I had a fantastic experience at OKA in Tunbridge Wells yesterday thanks to two amazing shop assistants, Chris and Suzanne. I was feeling completely stuck and overwhelmed about how to dress my sofa and sitting room. After showing them a few pictures, they took the time to understand my style and gave me loads of helpful suggestions and creative ideas. They demonstrated different combinations and really opened my eyes to new possibilities I hadn’t considered. Their knowledge, patience, and enthusiasm made the whole experience enjoyable and inspiring. Highly recommend!
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Tunbridge Wells
Dear Jayne
We're so happy to hear that you had a fantastic experience in our Tunbridge Wells store.
We truly appreciate your positive feedback regarding the assistance you received in styling your sofa and sitting room. It's great to know that our team was able to understand your style, offer helpful suggestions, and inspire you with new ideas. We're glad their knowledge, patience, and enthusiasm made your visit enjoyable.
Kind regards
OKA
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. The store is beautifully laid out. I could have spent a lot more if money were no object
1. Mai 2025
Antwort von OKA - Tunbridge Wells
Dear julie
We appreciate your kind words!
It's wonderful to hear that you found our team helpful and knowledgeable, and that you enjoyed layout of our Tunbridge Wells store. We strive to create a welcoming and inspiring environment for our customers.
We thank you for your support and hope to welcome you back soon!
Best regards
OKA
Antwort von OKA - Tunbridge Wells
Dear Janet
We really appreciate your kind words and are glad you had a positive experience in our Tunbridge Wells store.
Best regards
OKA
Staff very helpful and look proud to…
Staff very helpful and look proud to work for Oka.
12. April 2025
Antwort von OKA - Tunbridge Wells
Dear Noel
Thank you for your kind words!
We're delighted to hear that our staff made a positive impression on you. We strive to create a welcoming and supportive work environment, and we're glad that it shows in our team's interactions with customers.
Best regards
OKA
The extra mile
Oka has always interesting stock, lovely decorations and staff that go the extra mile.
I keep coming back.
B., Sevenoaks
4. April 2025
Antwort von OKA - Tunbridge Wells
Dear Mrs Lanzinger-Bates
We appreciate your kind words and are delighted to hear you enjoy our stock and the extra effort our team in our Tunbridge Wells concession puts in.
We're absolutely thrilled you keep coming back and hope to continue providing you with a positive experience.
Best regards
OKA
Wonderful design guidance
Simona and Chris, a wonderfully helpful team at Oka Tunbridge Wells. So patient and with great ideas. Thank you both!
Paul & Sam
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Tunbridge Wells
Dear Paul and Sam
We're so glad to hear you had a positive experience with Simona and Chris in our Tunbridge Wells store!
It's wonderful to know they were able to provide you with the help and ideas you needed. We appreciate your kind words and will share your feedback with them.
Best wishes
OKA
Antwort von OKA - Tunbridge Wells
Dear Lucy,
Thank you for your kind words! We're delighted to hear that you received super helpful service at our Tunbridge Wells store. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Excellent service and advice
26. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Marie,
Thank you for your kind words! We're delighted to hear that you had a great experience with our service and advice. Your feedback means a lot to us, and we look forward to welcoming you again soon!
Kind regards,
OKA
Tunbridge Wells staff very helpful in allowing us to take two lamps home to try in our own surroundings in order to make a decision
Tunbridge Wells staff very helpful in allowing us to take two lamps home to try in our own surroundings
25. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Brenda,
Thank you for your kind words! We are delighted to hear that our Tunbridge Wells team was able to assist you and provide the flexibility to try the lamps at home before making a decision. We always strive to offer the best experience for our customers, and your feedback means a lot. I hope the lamps look perfect in your space!
Kind regards,
OKA
Lovely cushions.
5. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Diana,
Thank you for your feedback! We're delighted to hear you're enjoying your cushions. We hope they bring extra comfort and style to your space!
Best regards,
OKA
Another stunning cushion!!
Another fabulous quality, beautiful cushion!! Great service as always too!!
28. Januar 2025
Antwort von OKA - Tunbridge Wells
Thank you for your lovely feedback! We're thrilled to hear that you're enjoying another beautiful cushion and that our service continues to meet your expectations. We appreciate your support and look forward to serving you again soon!
Best regards,
OKA
Manager not suited to retail!
I bought a clearance item today and the manager was so unfriendly and unhelpful that we nearly gave up, despite really wanting the item! Some of the other staff (notably Chris) were really nice and helpful, but today’s manager should be looking for a job where she doesn’t have to interact with other human beings!
4. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Martina,
Sorry to hear about your experience, and thank you for sharing your feedback. We strive to offer a positive shopping experience, and we’ll be looking into this further to ensure we continue to meet customer expectations. We appreciate your comments and hope to have the opportunity to serve you better in the future.
Kind regards,
OKA
Professional fast friendly service…
Professional fast friendly service lovely atmosphere in the shop, the staff for a credit to the organisation.
4. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear Robert,
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. It's great to know that the professional, fast, and friendly service, along with the atmosphere in the shop, made an impact. We’re proud of our staff and appreciate you recognising their efforts!
Kind regards,
OKA
Sale discounts
Very nice staff. Good, quality products. The sale discounts tipped the balance and tempted the purchase.
1. Februar 2025
Antwort von OKA - Tunbridge Wells
Dear George,
Thank you for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a great experience with our staff and that our sale discounts helped you make your purchase. We're committed to offering high-quality products and excellent service, and your feedback means a lot to us. We look forward to welcoming you back soon!
Kind regards,
OKA
Antwort von OKA - Tunbridge Wells
Thank you for your review! We're delighted to hear that you had a positive experience with our assistant. We always strive to provide helpful and efficient service, and we appreciate your feedback. We look forward to serving you again soon!
Kind regards,
OKA
Staff were very efficient
Staff were very efficient, helped carry a heavy carpet and displayed it. Dealt with the purchase quickly and helped load the carpet into the car.
31. Januar 2025
Antwort von OKA - Tunbridge Wells
Dear Joanna,
Thank you for sharing your experience! We're thrilled to hear that our staff were able to assist you so efficiently, from displaying the carpet to helping load it into your car. Your feedback is greatly appreciated, and we're glad we could make your shopping experience a smooth one. We look forward to serving you again soon!
Kind regards,
OKA
Camilla in your Tunbridge Wells store…
Camilla in your Tunbridge Wells store was absolutely excellent. Extremely knowledgeable and patient she helped us through the process of choosing two Radcliffe sofas and cushions.
29. Januar 2025
Antwort von OKA - Tunbridge Wells
Dear John,
Thank you for your kind feedback! We're so pleased to hear that Camilla provided you with excellent service in our Tunbridge Wells store. Her knowledge and patience are exactly what we strive for, and we're thrilled she was able to assist you in choosing your Radcliffe sofas and cushions. We'll be sure to pass on your compliments to her. Thank you again, and we look forward to welcoming you back soon!
Kind regards,
OKA
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