The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
We received some great advice when choosing a rug, and although the delivery process was a bit confusing Georgiana was also really helpful with this element. Needless to say the rug is beautiful and a... Mehr ansehen
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Mehr ansehen
Unternehmen hat geantwortet
Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Kontaktinformationen
9 West Park, HG1 1BL, Harrogate, Vereinigtes Königreich
- +44 1423 701161
4.8
Hervorragend
285 Bewertungen
Bittet Kunden um Bewertungen
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Excellent customer service
Excellent customer service and experience from Sam and Zoe in the Harrogate store. They couldn’t have been more helpful. I returned one of the items and this was also processed efficiently. Impressive!
4. August 2025
Antwort von OKA - Harrogate
Thank you for your kind feedback. We’re delighted to hear that Sam and Zoe in our Harrogate store provided such a helpful and efficient experience, both during your purchase and return. Your comments will be shared with the team.
Kind regards,
OKA
Bad experience reversed
After the lack of customer service and after sales experience, the companies reputation has been saved by the actions of Fleur from the Oka Harrogate store.
Fleur went above and beyond to ensure my order was processed correctly.
A big thank you to Fleur.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Harrogate
Dear Adrian,
Thank you for sharing your feedback. I’m very pleased to hear that Fleur was able to turn your experience around and ensure everything was resolved smoothly. I’ll be sure to share your kind words with her and the Harrogate team.
Kind regards,
OKA
Sam from the Harrogate store helped me…
Sam from the Harrogate store helped me with an order and was so helpful, friendly and responsive with all my questions and arrangements. Thank you, Sam!
9. August 2025
Antwort von OKA - Harrogate
Dear Annabel,
Thank you for your lovely review. We’re delighted to hear that Sam at our Harrogate store was so helpful, friendly, and responsive while assisting with your order. Your kind words will be shared with Sam and the team.
Kind regards,
OKA
Antwort von OKA - Harrogate
Dear Angela,
Thank you for your lovely review. We’re so pleased to hear you received fabulous service from our friendly and helpful team in Harrogate. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Efficient & extremely helpful when…
Efficient & extremely helpful when returning g a lamp.
25. Juli 2025
Antwort von OKA - Harrogate
Dear Mrs Ward,
Thank you for your kind feedback. We’re so pleased to hear that our Harrogate team made your return process smooth and straightforward.
Kind regards,
OKA
Antwort von OKA - Harrogate
Dear Robert,
Thank you for your kind words. We’re delighted to hear you enjoyed your visit and appreciated both the quality of our collection and the service from our Harrogate team.
Kind regards,
OKA
All the staff were both helpful and…
All the staff were both helpful and knowledgable. Emma in particular was outstanding. She went above and beyond to help me choose a beautiful rug and a rechargeable lamp with a silk shade. In addition she organised items in the sale from elsewhere which subsequently was delivered to Harrogate so I could collect them rather than paying charges for delivery.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Harrogate
Dear Richard,
Thank you for your kind words. We’re delighted to hear that Emma and the team in Harrogate provided such attentive service and helped you find the perfect pieces for your home.
Kind regards,
OKA
Very helpful manager
22. Juli 2025
Antwort von OKA - Harrogate
Dear Elaine,
Thank you for your review. We’re delighted to hear that our Harrogate manager provided such helpful service — your feedback is greatly appreciated.
Kind regards,
OKA
Had a cushion cover sent to Harrogate…
Had a cushion cover sent to Harrogate store. Arrived quickly, had an email to let me know, friendly efficient staff. Great service.
17. Juli 2025
Antwort von OKA - Harrogate
Dear Jill,
Thank you for your kind words. We’re delighted to hear that your experience with our Harrogate store was so smooth and that the team kept you well informed throughout.
Kind regards,
OKA
I love the products however it seems…
I love the products however it seems that nothing is actually available to buy. I ordered a rug, some lamp bases and pictures last year, was told there would be a 3 month wait, but I would get them before Xmas. Didn’t get delivery until January.
I’ve just ordered some faux greenery on line - as the stock in my local showroom was very limited - won’t be available until the end of September? Quite bizarre.
My local store is usually a great source of inspiration and full of stock, but last week the store looked empty. Don’t get me wrong, lots of things to look at but none of the sumptuous displays that we normally see.
16. Juli 2025
Bewertung ohne vorherige Einladung
Welcoming and so very helpful
Helpful , friendly very efficient and professional. Excellent customer care.
6. Juli 2025
Our order was ready to collect
Our order was ready to collect and we had good advice about buying a rug
5. Juli 2025
The person who helped with my purchase…
The person who helped with my purchase went above and beyond with time she spent answering all my questions without being pushy. Extremely knowledgeable of the Oka ranges.
30. Juni 2025
Great staff very helpful
21. Juni 2025
Great products and knowledgeable staff
Lovely staff who could not have been more helpful. Found the gift and a remarkable SALE bargain.
25. Juni 2025
Antwort von OKA - Harrogate
Dear Richard
We are happy that our Harrogate team were helpful and that you found a wonderful gift and a great deal!
Thank you for sharing your positive experience with us.
Kind regards
OKA
Antwort von OKA - Harrogate
Dear Sandra
Thank you for your kind words. We're delighted to hear you received great service and truly appreciate you taking the time to leave a review.
Warm regards,
OKA
Excellent service in Harrogate
We received excellent service from Michelle L in Harrogate today and bought a number of new things for the home. She was friendly and went beyond what is expected. This is why I only make purchases for the home in a shop and not online.
22. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von OKA - Harrogate
Dear Patrick
We're so pleased that you received excellent service during your recent shopping experience at our Harrogate store. It's great to know that Michelle was friendly and helpful and that you found what you needed for your home.
We appreciate you choosing to shop with us.
Kind regards
OKA
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