Very poor customer service , my tank was supplied via a 3rd party and after delivery it was found to be faulty so had to be sent back , kept ringing asking when was it being collected and asking about... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service... Mehr ansehen
Would have given 5 stars if we had been advised of a delivery date. Great service otherwise, but we felt sorry for the driver who had been sent out in a too wide truck - even though we advised of la... Mehr ansehen
Unternehmen hat geantwortet
Huge thanks to Olly who went above and beyond to ensure our oil tank arrived in time to be installed. Super customer service. Thank you Olly for your kindness and understanding. Best wishes, Keren x
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Oil Tank Supermarket is a One-Stop-Shop for Oil Tanks and accessories. Wide range of Plastic oil tanks, Steel oil tanks, Bunded oil tanks, Single Skin oil tanks, Fire Protected Tuffa Oil Tanks, Diesel Dispenser tanks, gauges, kits and other fittings. Premium range of Heating Fuel Oil Tanks with up to 12 Tear Warranty. Free Nationwide Delivery. Payment options available. Made in Britain.
Kontaktinformationen
25 Cottesbrook park, NN11 8YL, Daventry, Northamptonshire, Vereinigtes Königreich
- 03301748550
- sales@oiltanksupermarket.co.uk
- oiltanksupermarket.co.uk
4.0
Gut
142 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 10 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The tank was easy to order and…
The tank was easy to order and delivered on time, and the driver was very helpful. Thank you
3. Juni 2025
Antwort von Oil Tank Supermarket
Thank you so much for your kind review! We’re delighted to hear that the ordering process was easy, delivery was on time, and our driver was helpful. Your satisfaction means a lot to us, and we’re glad we could provide a smooth experience.
If you ever need anything in the future, we’re just a call or click away.
Best regards,
The Oil Tank Supermarket Team
Antwort von Oil Tank Supermarket
Hello John,
Thank you for the 5-star review! We're glad to hear you're happy with your new tank and felt it was great value. We really appreciate your support and hope to serve you again in the future.
Best regards,
The Oil Tank Supermarket Team
Antwort von Oil Tank Supermarket
Hi James,
Thank you for your review! We're pleased to hear your order arrived promptly. If you need anything else, we’re always here to help.
Best regards,
The Oil Tank Supermarket Team
a delivery was arranged and it was…
a delivery was arranged and it was changed without me being informed.
20. Mai 2025
Antwort von Oil Tank Supermarket
Thank you for your review and for bringing this to our attention. We’re really sorry to hear that your delivery date was changed without notification — that’s not the experience we aim to provide. We understand how frustrating that can be and are reviewing what went wrong to ensure better communication moving forward.
We appreciate your honest feedback and hope to provide a smoother experience next time.
Best regards,
The Oil Tank Supermarket Team
The tank arrived damaged and not…
The tank arrived damaged and not damaged by the courier it was damaged before hand as the tank arrived well packed and away from other items.. It was sent out damaged..
Also didn't come with fitting kit as ordered but a replacement was sent out and to top it off the lid for the tank was missing again a replacement sent out..
Customer service is good tank not so much
28. April 2025
Perfect size slimline oil tank
Perfect size slimline oil tank. Great quality. Superb delivery guy, very helpful indeed. Excellent customer service from oil tank supermarket. Very happy 😊
11. April 2025
Antwort von Oil Tank Supermarket
Hi Sharon,
Thank you so much for the lovely 5-star review! 😊
We are absolutely delighted to hear that you are very happy with your new slimline oil tank and its quality. We will be sure to pass on your compliments to our delivery driver and our customer service team, they always love to hear when their efforts have made a difference!
Thank you for choosing us!
Best regards,
The Oil Tank Supermarket Team
Freezing waiting for tank
The price and quality of the tank was good ,but it took three weeks to arrive ! On the web sit it said a few days , call an check before you buy ,
25. Februar 2025
Antwort von Oil Tank Supermarket
Hi Ian,
Thank you for the great 5-star review! We are delighted to hear that you experienced quality service and products with us.
We appreciate your support and your business!
Best regards,
The Oil Tank Supermarket Team
Oil tank
Unfortunately i had a problem with my tank and was very concerned i need not of been it was sorted out brilliantly by your company with in a-few days , a new tank supplied and fitted brilliant service by all concerned i could not recommend your company enough . Many many thanks .Brian King .
12. März 2025
Bewertung ohne vorherige Einladung
Oil guage
Friendly knowledgeable staff who.helped choose appropriate product.
Good value for money.
Prompt delivery.
4. Februar 2025
great grit box
good contact, safe delivery and strong item as expected would order again
20. Januar 2025
Antwort von Oil Tank Supermarket
Hi Gilly,
We're absolutely delighted to hear you're happy with your grit box! We're glad you found our communication helpful and the product strong and as expected.
We appreciate you saying you'd order from us again! That's the best compliment we could receive.
Thank you for choosing Oil Tank Supermarket!
The tank I ordered ended up not being…
The tank I ordered ended up not being available, but at no point were they going to tell me.
After repeated phone calls about eta, "we will phone u back" they never do.
Poor communication!
21. Januar 2025
Antwort von Oil Tank Supermarket
Hello Mark,
We sincerely apologize for the poor communication and the frustration you experienced with your tank order. Unfortunately, we encountered an unforeseen and significant production delay from our factory which impacted the availability of your chosen tank. This resulted in the lack of communication you experienced, and we are truly sorry that we did not keep you properly updated.
We are glad that we were able to reach a resolution with you, and we appreciate your patience throughout this process. We value your business, and we are committed to providing a better service moving forward.
Thank you.
Antwort von Oil Tank Supermarket
Hi Sue,
We're absolutely delighted to hear you're happy with your domestic grit bin and that it was delivered on time. We strive to provide reliable and efficient service, and we're glad we met your expectations.
Thank you for choosing Oil Tank Supermarket!
Delivered as promised
The product was better than expected and delivered promptly. Thanks
6. Januar 2025
Antwort von Oil Tank Supermarket
Hi Reginaldo,
We're absolutely delighted to hear that your order was delivered promptly as promised and that the product exceeded your expectations! We strive to deliver quality and reliability, and we're thrilled that you're happy with your purchase.
Thank you for choosing us!
Very helpful.
10. Dezember 2024
Antwort von Oil Tank Supermarket
Thank you, Hubert, for your review! We're glad to hear that your order arrived on time. Your satisfaction is our top priority, and we appreciate your business.
Antwort von Oil Tank Supermarket
Thank you, Mr. Willcox, for your kind words! We're thrilled to hear that you were happy with our product, price, and quick delivery. Your satisfaction is our top priority, and we appreciate your business.
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