Justine was flexible. There were changes to my circumstances since my last meeting. So she listened patiently, adjusted my profile and a fresh recommendations were created for me to review. Really wor... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Puja and the Octopus Money team were super friendly, attentive and knowledgeable when dealing with my mortgage. Puja helped me through the whole process, answered all my burning questions and really... Mehr ansehen
The people I have dealt with at Octopus have been responsive, easy to talk to and clear to understand. My financial forecast with Ben Atherton provided me with a lot of reassurance around financial pl... Mehr ansehen
Puja has been a star at arranging our remortgage. She's been really helpful in explaining and modeling out our different options. We were really stressed about our remortgage as rates are very volatil... Mehr ansehen
Unternehmensdetails
Über Octopus Money
Vom Unternehmen geschrieben
Through a combination of real, friendly people and really clever technology, we help you see where you stand today and build the plan for whatever you’re dreaming of.
First things first. Meet for a chat, discuss your goals and money questions and see how Octopus Money can help.
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- Talk to a real person – Ditch the robots – get personalised help from a human
- See your future – explore different scenarios with our powerful planning technology
- Step-by-step plan – we'll make it easy for you to improve your financial future
- Take action – easily set up your ISA and retirement account, with a custom portfolio, managed by our experts.
Join 71% of Octopus Money customers who feel more on track for the financial future they want.
Kontaktinformationen
33 Holborn, EC1N 2HT, London, Vereinigtes Königreich
- support@octopusmoney.com
- octopusmoney.com
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I found it incredibly valuable
I found it incredibly valuable. I learnt a lot about my finances and options for the future.
I feel much more in control and optimistic about some changes I can make now that will help me achieve my financial goals
I really appreciate the clarity of…
I really appreciate the clarity of Caroline's communication. Her help in articulating my goals and the accountability she provides are invaluable. We're only part way through our journey, but I'm already feeling more in control and less anxious.
Colin was great
Colin was great - really helpful and gave practical advice - which is key when there is so much information out there. It's easy to become overwhelmed
Excellent service from Octopus Money
Excellent service from Octopus Money, Caroline.
Had 2No productive calls to date which have resulted in 2No main actions being completed:
1) Health policy review - now on new policies and upto date
2) Monthly income and expenditure review
I have a financial plan set up but my main issue with this is, the figures inputted do not allow Net pay less monthly deductions to be considered.
Due to many financial commitments (monthly deductions) like most, for me the plan is on the more favourable side when considering Net pay less financial commitments. Currently the financial plan shows we have more money left that we actually do to be saving which is not realistic.
Other than the above, excellent service and as a result of meetings to date, financial review completed and looked to be on track for a comfortable retirement.
Don't second guess, just do it!
I never write reviews, but a review for Octopus Money is certainly called for. Terrence is wonderful. He is so informative, and helpful. I have never had such a clear, and positive outlook on my finances. Since my sessions with Terrence, my partner and I feel positive about our financial success and future... I always look forward to my sessions, they are insightful and I gain even more knowledge and understanding about money and financial education each session.
ISA transfer
Very helpful support from customer service executive (Bery Sharif), regarding the transfer of a cash isa into the existing octopus stocks and share isa.
Very positive and useful sessions.
Excellent couple of sessions with Caroline so far, have taken some really useful tips already and also looked at longer term financial planning. Looking forwards to the next sessions and seeing some tangible benefits in my personal finances.
Helpful structure and guidance
Helpful structure and guidance in working through a complex field- I was learning through the process
Quick to resolve an issue with direct…
Quick to resolve an issue with direct debit with great customer service
Very happy with Terence.
Personal and responsive customer…
Personal and responsive customer service
I received quick and clear communication and feedback about recent transactions from my Octopus customer support executive (Bery) - much appreciated.
Lisa was great
Financial advice
So excited I can see when I can buy my first home
My coach was so helpful to show me how I should save my money to get my dream home and the plan makes it so real cause I see exactly when I can achieve it by!
Dealing with omar kept me informed of…
Dealing with omar kept me informed of problem and when resolved. Good service
Not a bad company
My pension was moved from evestor to octopus in Dec 2023, I found it a smooth transfer, I recently decided to move to another pension provider for my personal choice not anything to do with octopus just wanted all my pensions in one place, I emailed them regarding issues and they were answered in a timely manner, very helpful customer service, never had an issue with them in the year I was a customer.
Fantastic service provided by Sula at…
Fantastic service provided by Sula at Octopus Money, thank you very much!
Recommended
An interesting session about how to plan ahead, regardless of your goals! Looking forward to my next sessions.
Excellent customer service from Bery…
Excellent customer service from Bery who handled my request quickly and professionally.
Great customer service
Bery Sharif is extremely prompt and helpful - thank you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








