Nykaafashion Bewertungen 

Worst order cancellation policy.

I recently purchased several Palmonas products through Nykaa, and once again, I received the wrong item. I immediately initiated a replacement request. However, despite the product being picked up, I was delivered the same incorrect item.

For the past 10 days, I've been trying to return the wrong product by submitting a return request, but every day I receive the same response from the courier partner stating that the product cannot be picked up. When I contact customer care, I’m repeatedly asked to provide the same details, including the delivery person’s contact information, without any resolution.

This level of service is extremely frustrating, and there seems to be a complete lack of accountability. I'm at a loss for how to proceed with this situation.

I ordered 14 pajama sets and they delivered only 10. I paid via the app which was a mistake on my part. Worst customer care. Horrible delivery service. NEVER USE NYKAA FASHION! Someone deliberately stole the most expensive 4 pajamas of the 14. I received all the cheap ones. The customer care is refusing to return my money for the 4 sets. Emailing them is a waste of time. They don’t read the emails and simply copy paste and send the same response again and again

It's been 2 weeks since I requested return for a product I ordered from Nykaa, and the delivery person is yet to collect it. They use Delhivery as their logistics partner which is the worst logistics company in the world. I have finally raised a consumer forum complaint against Nykaa.

Go for Myntra, avoid Nykaa at all costs. It's worse than Amazon.

Worse customer support & even worst delivery services. Orders are always delayed. Returns are a nightmare. All calls made by their third party delivery services are SPAM - hence inaccessible if your device is decent. When feedback given, the customer support only provides sympathy & false assurances but no real-time action is actually taken. Delivery agents are incompetent & unprofessional. PS: Order only if you're unemployed & full-time available as they have no regard for timelines.

ordered 3 bags , received 1. Received a confirmation though that all 3 bags are delivered. Informed customer service, they promise resolution/ revert within 48-72 hrs. Over 72 hours later no revert. this is repeatedly breaking commitments made.
Never use this company.

User-friendly Beauty cosmetics online shopping centre

They shipped very old stocked product.
No return or replacement
Worst policy, never buy again from them