I am more than happy with my kitchen up grade always kept informed trade's people where polite and courteous and very happy with there work
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Das sagen Bewerter
Just had a kitchen remodel, I cannot praise the team who came for the planning stage and the tradesmen who completed the work. I was consulted about my needs and layout. I was informed on a daily bas... Mehr ansehen
Unternehmen hat geantwortet
Had a complete refurb carried out recently which included new windows and doors,kitchen, bathroom and cloak room. Really pleased with finished result, everyone worked hard, cleaned up after and respe... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant team, fantastic communication and the job was done to a high standard. Can't fault them and they always left everything as tidy as possible
Unternehmensdetails
Vom Unternehmen geschrieben
Novus Property Solutions is a leading fast track fit out, refurbishment, maintenance and retrofit company, dedicated to delivering high-quality services across a wide range of sectors. With a rich 127-year history, Novus has established itself as a trusted partner for clients seeking excellence in property maintenance and improvement.
Kontaktinformationen
Five Towns House, Hillside, Festival Way, Stoke-on-Trent, Staffordshire , ST1 5SH, Stoke-on-Trent, Vereinigtes Königreich
- 07590961796
- customer.service@novussolutions.co.uk
- novussolutions.co.uk
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Das haben sich andere Leute angesehen
Excellent project management
Excellent project management, completed at pace. All the trades were very professional, polite, and worked extremely hard. Highly recommended.

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Newark and Sherwood tenant had my…
Newark and Sherwood tenant had my kitchen fitted in December over the moon with it all the workmen were brilliant took less then the 14day stated very happy

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Support
It is fantastic that Novus chose Stoke on Trent Foodbank to support; we greatly appreciate you going out of your way to support local charities when they need it most.

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Novus & Manchester Foundation Trust Charity
Novus and the Social Value team have been great to work with in supporting Manchester Foundation Trust Charity, showing genuine commitment to our cause, including being key supporters of of rooftop play area appeal. The team communicate well, collaborate seamlessly and act in a professional manner.

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I had an extremely disappointing…
I had an extremely disappointing experience with this company for a roof replacement. The quality of the work was shockingly poor and unprofessional, with visible flaws that could have been avoided with basic attention to detail. To make matters worse, the management was incredibly rude and dismissive when I tried to address the issues. They outright lied about the timelines and guarantees, showing no accountability for their subpar work.
I highly recommend avoiding this company at all costs. They lack both the skill and integrity required for such an important job. Save yourself the headache and go elsewhere.

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Recently had a kitchen refit on behalf…
Recently had a kitchen refit on behalf of Riverside housing and novus did a brilliant job. Very helpful and very professional. The kitchen looks amazing. A great team. Thank very much for an amazing product.

Antwort von Novus Property Solutions
Really poor management skills and do…
Really poor management skills and do not like to pay on time after work is completed, I was working for novus for about 3 weeks and all i can say is very POOR people skills and very suprised the company is still running from the rest of the reviews. Wouldn’t recommend any tradesmen to work for them as they will cause you nothing but problems.

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Awful
A bunch of unprofessional liars. They retiled my roof and did a terrible job. The roof is all crooked.
Another independent private roofer belonging to the NFRC inspected the roof done by Novus and they said that it needs to be redone to fit the standards, however Novus did not care and the roof is still crooked.
It's a shame that I cannot upload pictures of their workmanship here.AVOID !!!

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Highly recommend
Recently had my old kitchen ripped outt Ty and a new one put in! Couldn’t of ask for any better really! Jason and Robyn have been amazing! Highly recommend

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Looks great, what a difference.
We really like our smart, new kitchen, it's going to make a big difference not just to our staff and volunteers but to the people who run cookery sessions and courses here. Lovely to have new flooring, and our new overhead cupboard is going to be useful.
Andy, who fitted the kitchen was helpful, clear, and friendly. Makes all the difference.

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Compact kitchen fitted in community hub
Really happy with our new fitted kitchen including units, sink and floor. Workpeople were efficient, polite and tidy. The kitchen is great quality and well fitted. It has really improved our space. Many thanks :)

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I’ve just had a kitchen installed by…
I’ve just had a kitchen installed by Novus, part of Newark and Sherwood council decent homes, this company are the best, from start to finish every thing was done to a very high standard, I was messaged every day by Helen, to let me know who was working that day, they was very professional and always on time, they all went above and beyond, having 3 disabled boys with additional needs, the work men worked around them (drilling, ripping out, electricity being switched off) I would definitely recommend this company to anyone, thankyou for my beautiful kitchen and for being so kind and caring, which is quite refreshing nowadays

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They did an ok job of my kitchen…
They did an ok job of my kitchen renovation on behalf of Trent and Dove. Some of the workers were very professional and friendly. Others seemed to be pretty disorganised and half finished jobs. A few things had to be altered afterwards when they had finished the project due to mistakes. For some reason they cannot fit taps properly and my kitchen taps now turn the opposite direction to the rest of the taps in my house!.. I was given excuses that the specific brand of tap that Trent and Dove had ordered worked this way, but I read elsewhere any tap can have it's on/off direction adjusted. So they basically fitted the taps the wrong way and couldn`t be bothered to rectify it. It is very annoying but I have to live with it now!

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Painter mark been in
Painter mark been in , lovely chap , excellent job , again great team of work men , thumbs up to you all

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Just had my kitchen done with Novus…
Just had my kitchen done with Novus couldn’t of asked for better they did a excellent job fitting my kitchen I love it it’s exactly how I wanted it absolutely perfect could not pick one fault with them friendly people everyone who as been as been so nice I highly recommend them I’m from Newark and Sherwood and just want to say thank you to the team and my kitchen was done and completed in the time frame we agreed no delays at all.

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I had a kitchen refit recently…
I had a kitchen refit recently undertaken by Novus on behalf of Newark & Sherwood District Council, and I have nothing but praise for them!
I was initially given an estimate of 12 working days for the job to be completed, they had finished in 10 working days.
All of the workmen were extremely pleasant, always respecting my property, belongings & personal space, allowing me to continue working from home as normal. When they had finished the work, they tidied up to the point where it was hard to imagine they had even been there!
I can't recommend this company enough and if I ever need another kitchen refit in the future I would definitely choose Novus.
Thank you!

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They team were all friendly
They team were all friendly, worked hard and very respectful. They are a great team.

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After having a roof re-tile and emails…
After having a roof re-tile and emails to one of the managers I am still waiting for the completion. Things missed rectified. Nobody cares. They say they do but words come easy. The proof is in the workmanship.
Also, this company does not employ their qualified staff. For this they sub- contract out. Contractors who work hard and then get shafted by Novus when it comes to getting paid. Disgusting company and the housing associations should be sitting up and taking note as to who they are giving our rent money to.
Maybe Novus should be taking a long hard look themselves at their working practices. Contractors might do a decent/high standard job if they are getting paid the fair rate.

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Excellent Job
This company came to our Court last week and did an excellent job . All the guys who were working were very hard workers and never stopped. Everyone on the court were very impressed. A job very well done

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Novus replaced my kitchen.
Novus replaced my kitchen as part of the Newark and Sherwood Project.
Overall a very outstanding experience, the staff were all super helpful and due to disabilities they were very accommodating and went above and beyond to deliver the very best customer service. Helen the manager was constantly in contact with me to make sure everything was running smoothly,
Overall it was an exceptional experience and cannot praise them high enough. Thank you very much Novus.

Antwort von Novus Property Solutions
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