We visited on Friday wasnt sure off the car we chose so returned Saturday and was meet by Ian .Ian was fantastic right from the beginning made purchasing the car we wanted worry free. No thing was to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went to help out 18 yr old son get his 1st car and we was helped by Trevor who was fantastic the whole way through, made the whole experience easy and simple explained everything easily would 100% rec... Mehr ansehen
Ian has been amazing, very helpful and patient as I put a deposit down 3 or 4 weeks before actually picking the car up as I was waiting for a payout. Answered all our questions and never felt forced i... Mehr ansehen
Buyer beware. The 2015 Mini that I was interested in was advertised as formerly being owned by the managers mother-in-law, only used on seldom occasions but had a full service history, tool kit and w... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dreadful place
LPDreadful place. Sold us an unroadworthy vehicle and refused consumer rights to return it or indeed do anything. No option left but to sue for refund. We had help from Consumer Rights but North West Trade Centre still ignored our rights.The response about spares or repairs and it all being explained is rubbish and very much not the case. We have contacted them and nothing was sorted.

Antwort von Northwesttradecentre
Great experience with Austin
Great experience with Austin! Thanks for all of your help.
Great service
Great service. Austin was easy to deal with, and happy to work though things with you.
Super Easy
After seeing a vehicle online I liked, I popped in while passing by, and was greeted by Nathan. Within the space of 10 minutes we went through all the details and my options, and came out with a deal. The whole process was made super easy by Nathan, and in total only took 15 minutes of discussion to fully complete a purchase. Couldn't recommend more, if youre after a simple deal.
Jay was very attentive and informative…
Jay was very attentive and informative about the car we purchased. They went above and beyond to ensure we got the car at the best price. Thank you!
Jay gave lots of information and was…
Jay gave lots of information and was very helpful with getting my new car. Very pleased, thank you so much!!
Thank you
Jay was great, great deal fantastic car and good customer service . Thank you
We bought a lovely Volvo and Jay was…
We bought a lovely Volvo and Jay was excellent great customer service skills highly recommended
Adam was fantastic
Adam was fantastic. Love my new car
Walked in and got greeted by Nathan who…
Walked in and got greeted by Nathan who was extremely helpful. We asked if the car we liked was still available and he confirmed and proceeded to run us through our options for affording swiftly and explained everything to us making it super easy to understand and go through. Really happy with the service we got, especially being 10 minutes before closing time when we definitely didn’t expect to walk out with an agreement!
Austin has been absolutely amazing
Austin has been absolutely amazing, professional and really helpful
Top notch prices and service
Having purchased new and used vehicles from main dealers in the past, and dealt with too many smarmy, dismissive sales people who have little or no concern with after sales service once a vehicle was purchased. It was refreshing to deal with the North West Trade centre at Preston; in particular, Nathan who was helpful, polite, and very professional in handling our queries, and concerns re a missing key, which he located and provided, and he authorised a replacement tyre which was flagged up on the MOT as an advisory.
In our experience, their cars are not only good value, but their after care, warranty etc are top notch and highly recommended.
Great dealership
Great choice of cars at reasonable prices. Salesman Nathan is very helpful. Sale was smooth, set up finance for me in minutes, reserved car with a small deposit until i was able to collect and had car ready in great condition for us arriving. Would buy from here again and would highly recommend 👌
I bought my Audi Q3 in December and…
I bought my Audi Q3 in December and sale was done quick and was very happy about but car was sold without a SD Card, I have been promised that this would be sorted, and at the time of writing this review my car is still without the SD Card…No communication from them either now

Antwort von Northwesttradecentre
Lovely car
Lovely car, was fully cleaned and fixed the scratch in the back. Jay was super friendly honest and helpful
With reference to my previous tweet
With reference to my previous tweet. The problems with the car purchased has now been resolved.apparantly the work that was supposed to have been done was down to an outside garage. Spoke to Northwest cars of Preston this morning and they immediately appologised for something that was completely out of their hands,re-imbersed me any expenses incurred. Excellent service indeed. I can only highly recommend them.
PLEASE STAY WELL CLEAR****
PLEASE STAY WELL CLEAR****
Part 2 of this review,
In response to your recent reply everything you said is false the finance company has been trying to get a reply from youse with no response, I haven’t had any reply from youse from the 30th of January, I don’t even know where the car is!! You’re aftercare is the worst I’ve ever experienced, please if you read this review don’t buy a car from these crooks!!!

Antwort von Northwesttradecentre
Stay well clear
Stay well clear.
Saw a car on auto trader, was to be my sons first car.
Let them know the week before we were going to be picking it up the Saturday was assured it would be ready and valeted.
Arrived around 9:30 in the morning the car was no where to be seen.
My husband and son went out to look at the other cars and heard the guy in the garage saying ‘ just do what you need to do and get it out here’
This seemed a bit strange, they also witnessed syphoning of petrol.
And funnily enough when the car was brought round it was in zero miles and they were advertising fuel could be purchased.
The car wouldn’t start, once it did tyre pressure light came on and both back tyres were flat. The left windshield Indicator light was smashed and covered in tape. Which they just made out they were unaware off.
It had not been valleted.
Asked to look at engine and opening the bonnet it was full of mud and debris.
The engine was shaking not just the usual rattle a 3 cylinder might make it was full on shaking and the plate was loose.
Also kitchen roll wrapped around the pipes.
I called my other son (mechanic) on video call to show him the issues and the engine and the salesman sat in the car revving the engine so he couldn’t hear the actual noise the car was making.
The engine temp also then massively increased. I took his advice and got out of there pronto.
They would have happily let my 17 year old drive away in that, without a care in the world! Disgraceful, dishonest and dodgy. So glad I had not made a financial commitment.
I can only imagine how difficult it would be getting that back.

Antwort von Northwesttradecentre
Great customer service
When we arrived car wasn't quite ready but the lovely wayne sorted us out and got the car tax set up for me lovely guy you can tell he enjoys his job nothing was to much would recommend this car dealership to friends and family lots of cars to choose from everyone was very friendly 😀
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