North West Fire Doors Ltd Bewertungen 

45
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve not yet received any products or work from Will, but I’m extremely impressed with his honesty, his willingness to offer information to help me make appropriate and sensible decisions, with zero s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

NWFD came out to inspect our fire door (new build apartment) which failed. They sourced and fitted a new door, which, although almost identical is far better than the previous. The joiners who did t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Will ,Lewis and the team at Northwest Fire Doors are all very professional in their work. I received a trouble free service from start to finish , with lots of helpful advice before making my deci... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am a landlord and arranged for a fire door to be fitted at my tenants' flat, upon the recommendation of the flat block management company. North West Fire Doors' quote was much better than that offe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brandschutzberater

Vom Unternehmen geschrieben

North West Fire Doors Ltd are a leading installer and maintainer of fire doors. By installing the right products, first time, every time and by providing a range of cost effective maintenance and servicing options, we help companies manage and reduce their on going maintenance costs.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

45 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(45)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Quick to come out to survey

Quick to come out to survey, and then just as quick to send out the engineers to do the job, and a great job they did to. Very professional and polite and we'll definitely use them again.

19. September 2024
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Hi Craig. Really appreciate you taking the time to review us. Greatly appreciated, as was the opportunity to work with you. We look forward to supporting you again in the near future.

Will

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service - no fuss - just got on and did the job on time for the estimate quoted. Liaised with building occupier too - made it easy for me and recommended.

1. April 2024
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thanks very much Warren for not only trusting us with the work, but also for taking the time to review our service. Much Appreciated!!!

Bewertet mit 5 von 5 Sternen

So far so good !

So far the help and service from NorthWest Firedoors has been very, very good. Lewis was very patient, gave me lots of information and spent a lot of time on the telephone initially when I enquired about fire door options, supply and installation. I have received a very reasonable quote for two different door options which includes installation of the complete door sets. I can expect a prompt initial survey visit followed by a 3-5 week lead time to a fully certificated job done ! Thanks Northwest Firedoors - Great service so far

7. März 2024
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Many thanks for taking the time to write such a kind review. I have made Lewis and his manager aware. We really appreciate such feedback!

Bewertet mit 5 von 5 Sternen

Firedoor Advice

Spoke to Will regarding defects on our 20 year old fire door in a flat in Northwich. Will was friendly and gave advice on what was required to make our fire door compliant with current fire regulations. He provided with a written quote and a date when he could fit us in to complete the work.
I would recommend this Company

7. Februar 2024
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Cant thank you enough Dave for taking the time to provide such a positive review. Most grateful.

Will

Bewertet mit 5 von 5 Sternen

Great service from knowledgeable guys

Great service from knowledgeable guys. Efficient and informative inspection with a comprehensive report and quick quote for repairs

28. November 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you so much for taking the time to write a review, especially such a positive one!

Bewertet mit 5 von 5 Sternen

Quality Service…

Will ,Lewis and the team at Northwest Fire Doors are all very professional in their work. I received a trouble free service from start to finish , with lots of helpful advice before making my decision.
I am extremely happy with the quality of my door ,and with the after sales care.
Competitive prices to seriously consider.
Highly recommended by myself.
Thanks very much , x Sylvia.x

30. November 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

What a lovely review. Thank you for taking the time to do this. Really Appreciate it Sylvia, and as promised, let us know how the door is settling in! Delighted that you trusted us with your front door.

Will.

Bewertet mit 5 von 5 Sternen

Fire Doors quote request….

Looking for a quote on Fire Doors to be fitted, gave me information required and confirmation available, took my details , email etc. emailed reply to me direct, efficient and quick response.

9. November 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you. We cannot stress enough how grateful we are when people take time out of their day to write a review, especially such a positive one. Really appreciated Lee.

Bewertet mit 5 von 5 Sternen

Expert in Their Field

I am a landlord and arranged for a fire door to be fitted at my tenants' flat, upon the recommendation of the flat block management company. North West Fire Doors' quote was much better than that offered by the management company. North West Fire doors offered me great advice, provided a great door, organizing all themselves by liaising direct with my tenant. One phone call, job done within short space of time, no hassle for me is a landlord. Would highly recommend this company. They even painted the door for a reasonable additional fee. Busy landlords get this company's number in your phone book.

23. Oktober 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you Barney for taking the time to provide such great feedback. We appreciate being given the opportunity to work with you on your property and demonstrate our commitment to "getting things right."

Will M

Bewertet mit 5 von 5 Sternen

I cannot recommend NWD Ltd highly…

I cannot recommend NWD Ltd highly enough. Will who I initially spoke to was extremely helpful and knowledgeable more than can be said for the Management Company for our flats. He gave good honest advice and the work was carried out in good time and efficiently.
I found the costs very reasonable too. I have no reservations about this company at all and it was a pleasure to do business with them.

13. September 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you Mark for taking the time to post such a great review. It means a lot to us as we continually strive to be the very best in our field.

Thanks for choosing us.

Will M

Bewertet mit 5 von 5 Sternen

Definitely 5stars

I spoke a man called Will. He was very helpful and at no stage did he try to sell me anything. He just gave me good and helpful advice. Very refreshing to find an honest company!!!

11. September 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you for taking the time to respond with such kind words. I trust the advice has been useful, and hopefully saved you a significant amount of money! Take care and thanks again. Will

Bewertet mit 5 von 5 Sternen

Came to fit new doors at our care home

Came to fit new doors at our care home, very good service. Excellent communication throughout and very caring staff who understood our residents and were respectful of them.

19. Juni 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you for your business and the opportunity. Great feedback for which we are very grateful

Bewertet mit 1 von 5 Sternen

Not very professional

Two site visits booked, same reason for not turning up. Not very professional.

In reply to your response.
The purpose of a review is to provide feedback to yourselves, positive or negatively. I my experience, it was a negative experience.
As for prioritising customers who spend with you. How do you every get new customers? Perhaps you need to review your customer service policies.
Is it so difficult to book an appointment and stick to it? We all have other commitments and scheduling appointments isn’t always convenient for both parties.

5. April 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Hi Paul,

Firstly, an apology. It is never acceptable to me, nor any of my colleagues, to receive such a review, under any circumstances. To leave any person with the feeling that their only recourse is to leave a one-star review is not something we are proud of. On behalf of myself and North West Fire Doors, we sincerely apologise.

Unfortunately, as a small business with a fantastic service level, we sometimes must make decisions that are difficult. As you will appreciate, being a school representative, you requested that we attend during school holidays. We offered this time to you free of charge to help you understand the position you found yourself in. As it was the school holidays, we were also engaged in multiple school projects, where we had already received orders, doors had been manufactured and schedules of works issued. Inevitably, some things don't run to plan, and as a business, we pride ourselves in solving any additional challenges that our clients face. It is regrettable that in both cases where we offered to meet you, we found ourselves with clients, who faced such challenges and made the decision that those people who had spent money with us, had to take priority over speculative enquiries.

I would like to think, that had the situation been different, and that we had been able to engage with you, you too would have benefitted from the incredible problem solving and support that my team offers and been appreciative that we didn't pull team members from your job to deal with potential enquiries.

One could argue that we need more staff, and in many cases, this would be a simple solution, however, when a school contacts us, like you, we will only send out our Director of Operations to review the requirements to ensure that the highest level of knowledge and experience is given in support. As you will understand, I can't have multiple Director of Operations.

Nothing I say here, will encourage you to rethink your review. But perhaps, and it is my hope, that with some understanding of the situation, you may be encouraged to consider the impact of such a review. We take pride in our service level, and as all the other reviews testify to, it is a service you would have benefitted from had you have been a customer.

Kindest regards,

Will Macdonald

Bewertet mit 5 von 5 Sternen

Quality company with amazing staff

I have now met most of the staff and they are all amazing, polite and so hard working. They literally arrive early start the job and do not stop until it is finished. The quality of the work is excellent and most of all their knowledge of fire doors and the legislation required is extensive. This fills you with confidence as a company knowing that you are meeting the correct standard required.

10. Januar 2023
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you so much for your kind words and for taking the time to leave a review. We are so grateful for the opportunity to work with you and your team. I will pass this feedback on to all involved in delivering the standards of service we pride ourselves on . Thanks again. Will

Bewertet mit 5 von 5 Sternen

Fast and Friendly

Quick and responsive to requests and knowledgeable advice provided to our questions. Returned my call / emails same day.

18. Oktober 2022
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Its always appreciated when people take time out of their day to provide such kind words. Many thanks.
Will M

Bewertet mit 5 von 5 Sternen

Thank you guys

Thank you guys! You are all being so helpful in our quest into the world of fire doors. So looking forward to seeing the finished product.

17. Oktober 2022
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thanks for taking the time to review us. Really appreciate that. Will M

Bewertet mit 5 von 5 Sternen

Will and the team are helpful

Will and the team are helpful, knowledgeable and competitively priced. Always take the time to chat and help you with your query.

11. August 2022
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you for such great feedback. Really appreciqte you taking the time to comment. Will

Bewertet mit 5 von 5 Sternen

Great service from North West Fire…

Great service from North West Fire Doors Ltd. They made it very easy for me to arrange the visits to our practice for quotes and fitting of the new fire door.
Thank you to all the team.

11. Juli 2022
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thanks for your kind words. Really appreciate the review.

Bewertet mit 5 von 5 Sternen

excellent company with very good prices

excellent team I am very happy and they placed the door very correctly .... very kind team I recommend this company to choose it

13. September 2021
Bewertung ohne vorherige Einladung
North West Fire Doors Ltd-Logo

Antwort von North West Fire Doors Ltd

Thank you so much for taking the time to write this.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr