Norfolk Designer Gardens Bewertungen 

I hate to give a negative review of the Salisbury bench because the bench itself is of good design & quality, however on delivery one armest had a very bad brown varnish spill or stain on its front.
Before assembling the bench I contacted the seller & spoke to the owner. He suggested that I try to remove the stain by wiping & would fade in time.He said he would send a cushion to compensate me.
I have tried wiping & sandpapering. The stain is quite deeply ingrained into the wood,better but not completely gone.
3 weeks later I am still awaiting the cushion,but delivery of the bench was nearly 3 weeks.

Update 4/9/26..
Cushion now arrived,thanks very much.

Item delivered promptly and within time frame. Delivery driver was very helpful. My item was a garden bench. The delivery driver asked where I would like it and it was no trouble for him to carry it through the house to my back garden. Bench as described and quality is fantastic. I did need a little advice regarding putting it together and when I phoned for help I received the information I needed. Great customer service.

Fast delivery, great quality product. Would recommend!

Easy ordering and quick delivery of a solid quality product. Husband is extremely happy with this purchase.

Purchased Heritage Teak Dining Collection (6 Seater)
£749.00 in March 25 arrived June 25 with Damage phoned the company they said they would look into this and never did despite phoning them back 3 times
Now August 26 and the glues come loose dowels coming loose hence it's coming apart

Great quality products delivered promptly and hassle free!

Delivered with care, really well made and robust quality

I was sceptical but the table arrived on time. It is very heavy so when it says "light assembly required" don't let this make you think you can move it into place easily. We ordered a large table with 10 chairs and this was delivered on a pallet which was too big to get through the garden gate. My husband and I are mid 40s with above average strength and the table was incredibly heavy to lift through to the patio. The table arrives in pieces and there weren't any instructions. I called the office and they sent over some by email but just be aware that you may have to ask for them. The actual construction of the table was relatively simple but we needed to swap some pieces round to make sure the holes lined up. I would say the craftsmanship isn't the best in places but the table looks great on the whole. Unfortunately 2 chairs were faulty on arrival but the replacement of these was quite simple and they arrived within a week. All in all I am pleased with the purchase for the price paid and the set does look great.

The furniture is really great. Very well made and solid as well as very stylish. The furniture arrived beautifully packed and it was easy to un-wrap and put out in the garden, with very very little "building" to do!
I'm really thrilled with this great addition to my garden.

Very well made and delivered on time

Good price quick delivery seem good quality although not assembled as yet

Good quality and looks fantastic

Beautiful garden furniture. Great price and prompt delivery.

Simple to order online , Darren the delivery driver great comms on delivery dates / times and is a credit to the company on how professional and helpful he was . I ordered Bistro 2 chairs / Table , quality is 5* and overall experience is very good and would recommend

Bought a similar patio set 15 years ago from Norfolk Designer Gardens and have been very pleased. Reordered a new table and six chairs recently but one of the chair was delivered smashed up. Norfolk Designer Gardens do not respond to any emails, website contacts or phone calls/messages to their customer care department. The only contact we could get is through their new orders phone dept, who couldn't care less about issues. We were given FOUR promised delivery dates with a replacement chair, one each week over a four week period. Every single delivery date was broken! This isn't an error, this is deliberate. It is a mature company that just doesn't care about customers. It has been a nightmare for us!
PS, the replacement chair was not an exact match, different size to the other five chairs.

The furniture is great, robust and very comfortable too. Cushions fit perfectly.

Unfortunately there was a tiny ‘flaw’, caused in transit, but no longer visible after ‘treatment’.