Nomad Frontiers Bewertungen 1’249

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service. Nomad Frontiers processed and sent out my order quickly and perfect. I'm very pleased with the attention they showed to my order and the communication that the order was on its way to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Highly recommend Nomad Frontier! I recently picked up a pair of KOO Alibi Large glasses and the experience was top-notch. I was unsure about the sizing, but the team provided excellent guidance,the L... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service and fast shipment. However, be aware when choosing FedEx. FedEx will attempt to deliver to your home up to three times before leaving it at your local drop off location. That means... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered some items before Christmas 2025 and my package was quickly shipped a day or 2 after the order was placed. Unfortunately, the courier, who shall remain nameless, lost the shipment on one of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Fahrradzubehör
  2. Fahrradgeschäft

Über Nomad Frontiers

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About Nomad Frontiers

At Nomad Frontiers, we aspire to be Canada's local bike shop. But it didn't start that way. We set out to build NOMAD with a vision grounded in community, inclusiveness, and the power of epic cycling adventures to create memories and solidify friendships. We set out to build a travel company - both products to create your own adventure and expert advice to guide your next, more distant excursion. That was, until COVID got in the way.

Now, we've taken that same passion for community and expanded on our cycling retail plans. Our value proposition? Better customer service? No. The best customer service. We aim to show you, in every interaction, that we value your business and deserve your trust. We aim to build long-term relationships rooted in a mutual understanding of the importance of your cycling hobby to your overall wellbeing and enjoyment. We strive to be your number one online cycling retailer.

Our Offerings

We carry many of the top cycling brands in the world - Sidi, POC, Castelli, EVOC, Zipp, and many, many more. We're constantly expanding and adding new products to the virtual shelf. And we only offer products that we would use ourselves - products that we would trust on our next once-in-a-lifetime cycling trip.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

1249 Bewertungen

5 Sterne
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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Rapide et

Rapide et efficace

22. Dezember 2025
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Antwort von Nomad Frontiers

Nous sommes très heureux!

Merci beaucoup d'avoir pris le temps de partager votre expérience avec nous.

L'Équipe NOMAD

Bewertet mit 1 von 5 Sternen

Deceptive sales practices

I ordered a case of Clif Bloks that typically lasts me a year. The best buy date for the case is a couple months away. I asked Nomad if they could send me one with a better date and they told me all the cases have that date. They acknowledged that they were not transparent about why these cases were on sale (I thought it was just a general sale). I told them I would not have purchased a case with such a poor date, even on sale. They told me that I could ship the package back at my own cost for a refund. The shipping cost would have been over 50% of the refund. I asked what else they could do instead to rectify the situation and they stopped responding to me.

Addendum in response to Nomad’s response below:
If Nomad is unable to resell the Clif Bloks for safety reasons, then why are they asking me to pay shipping to return them? Why not just refund me? Sounds like more deception.

Interestingly, I also noticed that the “date of experience” on my review has been changed to November. Trust pilot automatically picked the shipping date of December 1. I received my package a week or 10 days after that which I guess would more accurately be the date of my experience.

29. November 2025
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Antwort von Nomad Frontiers

Thank you for taking the time to leave a review.

We strive to provide excellent customer service and we are disappointed that you are not satisfied with your experience. Moreover, we are proud of our track record serving thousands of cyclists across the country since we founded our small Canadian business in the wake of the pandemic, and the suggestion that we conduct ourselves otherwise is disheartening.

At the time of shipping, the box of 18 Clif Bloks you purchased, which were discounted by over 40%, had 3.5 months before the "best by" date. While nutrition products are typically non-returnable (as we cannot resell them for safety reasons), we offered to take them back. You then took issue with the return shipping policy (we shipped your order to you for free, but the cost of return shipping is the responsibility of the customer).

To clarify, we didn't stop replying to your emails. We received your last escalatory email 3 days ago and our staff were simply going through the proper internal processes to determine how we could accommodate your requests.

We endeavour to go above and beyond for our customers, and we will reach out to you directly.

Team NOMAD

Bewertet mit 5 von 5 Sternen

Fast and reliable

Great, reliable Canadian company. I’ve used them twice and have been happy with them.

28. November 2025
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Antwort von Nomad Frontiers

We're delighted to hear it!

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

Great communication, quick shipping, as described!

Easy to use website for viewing products and ordering, quick shipping, and items arrived as expected and on time. Communication was very speedy also when I had a question. Thanks!

21. November 2025
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Antwort von Nomad Frontiers

We're thrilled to hear it!

Thank you so much for taking the time to share your experience with us. We are grateful.

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

Great backpack

Great backpack! Easy online ordering and quick delivery. A very nice touch with a personal note included. Well done

18. November 2025
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Antwort von Nomad Frontiers

We're thrilled to hear it!

Thank you so much for taking the time to share your experience with us.

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

fantastic

I wanted to take a moment to express my gratitude for the fantastic experience I've had with you during my recent purchases. I truly appreciate how quickly you respond to my questions and your commitment to providing the best prices online.
Your customer service is exemplary, and I am especially impressed with the super fast shipping! It's always a pleasure to shop with a company that values its customers and strives to make the buying experience so seamless.
I will definitely continue to recommend your services to others. If you have something I want on your website, I won't hesitate to purchase from you again.
Thank you once again for everything!

2. November 2025
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Antwort von Nomad Frontiers

We're elated to hear it!

Thank you so much for taking the time to share a tremendously thoughtful review with us. It means a lot to hear about your positive experience with us.

We look forward to serving you again.

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

First Time

Price good, delivery fast, first time at Nomad Frontiers but not the last !
Merci !!!

3. November 2025
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Antwort von Nomad Frontiers

We're delighted to hear it!

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

Great communication regarding…

Great communication regarding availability and shipping progress,would definitely purchase from Nomad Frontiers in the future.Thank you for a smooth transaction.

20. Oktober 2025
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Antwort von Nomad Frontiers

We're delighted to hear it!

Thank you so much for taking the time to share your experience with us. It means a lot.

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

Excellent customer service and friendly to boot

Always super quick to respond to my questions. Often have items in stock that nobody else does. Lucky to live in the area so am able to take advantage of the huge amount of inventory they have. Great job!

25. Oktober 2025
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Antwort von Nomad Frontiers

We're pleased to hear it!

Thank you so much for taking the time to share your experience with us. It means a lot.

Happy riding,
Team NOMAD

Bewertet mit 5 von 5 Sternen

First time ordering from Nomad

First time ordering from Nomad! Exceeded expectations! Great new helmet for mountain biking and team left a personalized thank you on shipping form! Thanks Nomad team!

1. Oktober 2025
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Antwort von Nomad Frontiers

We're thrilled to hear it!

Thank you so much for taking the time to share your experience with us. It means a lot.

Happy riding,
Team NOMAD

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr