It felt empowering to make selections in the online store, and we could really customise to our needs, likes, space, dimensions. We were really happy to be able to pay off in instalments. Emails kept... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Would not recommend , they work on the premise of don’t ask and they don’t tell . Just found out our $8000 battery powered leather recliner needs the batteries changed every 12 months , funny they ne... Mehr ansehen
We love our new lounge. It’s so comfortable and the customer service I received from Naz at the call centre was excellent. We had specific delivery requirements as we were flying into town to receive... Mehr ansehen
I recently purchased the Alaia 3 Seater Sofa from Nick Scali, and I’m really happy with it. It was a great price for the quality, and it’s incredibly comfortable, perfect for everyday lounging. The co... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Australia’s choice for quality and design. All within reach.
Kontaktinformationen
Level 7, Triniti 2, 39 Delhi Rd, 2113, North Ryde, Australien
- hello@nickscali.com.au
- nickscali.com.au
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Such an easy process from choosing the…
Such an easy process from choosing the right product I wanted to ordering online. Delivery guys explained how to assemble product, very friendly. Product was easy to put together and looks amazing feels amazing and super comfy.
Absolutely love the couch and the…
Absolutely love the couch and the service we were given from purchase to install was fantastic.
User friendly online purchase and outstanding delivery service
I purchased the Cypress Ottoman as a gift for my daughter and her partner to complete their Cypress lounge and it really does complete the set and makes it look amazing. I made the purchase online which can often be scary when buying something expensive but the whole process was very user friendly and I was fully informed on all steps of the purchase. What really impressed me was the outstanding friendly and very professional delivery service. Absolute 5-star review from me.
Furniture that stands the test of time!
I bought my buffet online which was made easy with all the dimensions provided couldn’t be happier with the quality & the design I have been a customer for 10+ years & am still enjoying lounges & dining furniture many years later that are still standing the test of time,
Teresa in the Cairns store was very…
Teresa in the Cairns store was very helpful finding what I wanted plus was knowledgeable and organised with quotes. I forgot I had to email first to deal with her over the phone so went to the main call centre.
The care was exemplary, great communication and delivery
Great service
Great service. Good communication and follow up.
Fantastic customer service!
Fantastic customer service!
I purchased a gorgeous lounge and I’m so thrilled with it.
It exceeded my expectations greatly and the continued service to update me on the progress of my lounge as it was being shipped from overseas was wonderful.
I would definitely recommend NickScali to EVERYONE!!
West Gosford Store
I recently had the pleasure of dealing with Simon from Nick Scali (West Gosford Store) and the experience was excellent from start to finish. Simon was very approachable, professional, and genuinely easy to deal with. He was extremely responsive to communication, whether via text or email, always getting back to me promptly and keeping me updated throughout the process.
His polite and friendly manner made the whole experience smooth and stress-free. It’s clear he takes pride in providing great customer service. I would highly recommend Simon to anyone looking for a helpful and reliable consultant at Nick Scali.
The order was placed and arrived…
The order was placed and arrived quickly i was kept i formed the whole time about where it was at. The guys delivered Nd put it together in no time. Lovely guys. The whole experience was easy and very pleasant. And I love my new coffee table looks fantastic
LOVE our new lounge
LOVE our new lounge. The team were so great at helping with fabric and colours. They didn’t even mind that once we ordered we kept coming back in just to sit on it! Arrival time was spot on.
We love our new lounge
We love our new lounge. It’s so comfortable and the customer service I received from Naz at the call centre was excellent. We had specific delivery requirements as we were flying into town to receive the order and the date kept being moved - 6 times! Naz resolved everything for us each time and was very professional and lovely to deal with.
Check and recheck
Would not recommend , they work
on the premise of don’t ask and they don’t tell . Just found out our $8000 battery powered leather recliner needs the batteries changed every 12 months , funny they never mentioned that when purchasing. Our order was altered without our permission( to a different colour leather ) after I realised I had to go back into the store again to get it sorted . They also tried to over charge on delivery , once you’ve signed for the goods they don’t want to know you .
Soooo comfy!
Happy with purchase i made through nick scali. Very comfy and sturdy ottoman, i found it a little shorter than what it should be. But otherwise very happy.
Value for Money. Comfy and Great Quality
I recently purchased the Alaia 3 Seater Sofa from Nick Scali, and I’m really happy with it. It was a great price for the quality, and it’s incredibly comfortable, perfect for everyday lounging. The colour fits beautifully with my space, and overall it ticked all the boxes for what I was looking for in a sofa. Stylish, practical, and great value for money.
Beautiful furniture and wonderful…
Beautiful furniture and wonderful customer service
Amazing service and product!
We ordered our Nick Scali sofa bed online as we don’t have a local store nearby. The delivery was easy & the staff were helpful and friendly. The sofa bed is stunning, the colour and measurements are true to the online images and quality is amazing. We couldn’t be happier!
It felt empowering to make selections…
It felt empowering to make selections in the online store, and we could really customise to our needs, likes, space, dimensions.
We were really happy to be able to pay off in instalments. Emails kept us up to date and we could see what stage our sofas were at. Delivery was painless as staff did all the assembly. Very happy with quality- got exactly what we were expecting.
We bought a console table in the Easter…
We bought a console table in the Easter sale. The whole process was easy and straightforward, The console is great quality and exactly how it was described online. The delivery was timely and the drivers were friendly and helpful
Complaint
You said you were going to review my complaint.
So where is it?
Like your service rubbish
Chris
Purchased through the website
Purchased through the website, item was delivered earlier than initially scheduled which was fantastic. My only complaint is that they expect you to remove the large wooden pallet and boxes that the furniture comes wrapped in which is at an additional cost. For a large company this should be a free service for their customers.

Antwort von Nickscali
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







