Spoke with Julie today. She explained all my concerns and took ownership of my questions. She explained her replies in an easy way to understand . She emailed my paperwork quickly and is generating... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kelly L was fantastic! My mom passed 3 months ago, I'm executor of her estate, but the policies from Nassau were still in my maiden name. She helped me figure out which forms I needed to complete for... Mehr ansehen
I can't say enough good things about the customer service reps at Nassau Re. Every time I call, it doesn't matter who I get, the service I receive is impeccable. My questions and concerns are always... Mehr ansehen
I have been with Nassau for many years and your staff and customer service have always been great. Kelly from customer service and Robin G gave us info we never new about paying off loan and going aut... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
Kontaktinformationen
Vereinigte Staaten
- nfg.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The customer service is just excellent
The customer service is just excellent. In all the near forty years I have been a client, it’s just been the last two years I’ve needed to call client services. Each time I have reached Elizabeth C. Elizabeth is an excellent representative for your company. She answers all my questions, always has a great attitude and provides the reassurance I need regarding my questions.
At the end of my call, I am so thankful for this company.
Grateful for a wonderful experience
Grateful for a wonderful experience. Tamiya was a employee helping me; she did a terrific job. My questions primarily focused on my inablity to see some of my accounts online and the procedure for splitting the RMD from one of my accounts to make both a QCD and a partial payment to me. She gave me verbal instructions and emailed the necessary forms to me. Again, kudos to Tamiya.
The agent was professional kind and…
The agent was professional kind and helpful she listened to my concerns and addressed them l didn’t have to wait long and be transferred 4,5 times. Even when l called yesterday again the agent very helpful l didn’t always have a positive experience but theses recent ones when EXCELLENT.
Accessed friendly assistant right away
Accessed friendly assistant right away, had clear helpful answers and good suggestions to avoid future problems when mail is delayed as it was this time.
I had a question on my life insurance renewal statement
I had a question on my life insurance policy and Brenda was able to quickly provide me the information and explanation I needed.She followed up sending me email with policy info as well.
Robin Green handled my problem in a…
Robin Green handled my problem in a timely and professional manner
The agent I talked with was efficient
The agent I talked with was efficient, friendly and knowledgeable.
Expert help from Julie
Representative Julie was able to assist me with my request, and in so doing she was very courteous, professional and fast! A wonderful asset for your company!
When will my withdrawal request be processed.
I called today and spoke with Hali about my partial withdrawal request, that I had sent in on the in on the 13th of this month. Hali kindly informed me that I had missed a page and informed me how to fill out and send form back to be processed.
Robin Green was passionate and caring.
Robin Green spent a good amount of time explaining my policy to me. She was very knowledgeable and informed me on everything I needed to know on how the policy worked. She was so patient and I felt very comfortable speaking with her.
Gina was absolutely wonderful!!
Gina was absolutely wonderful!!! She is professional, personable, and knows her stuff. So grateful she works there and was able to take my call. If I had my own business, I would hire her away from you and have her as my employee! You are lucky to have her as an employee. Give this women an award as she has not forgotten what it is like to help people and provide great customer service!!!
Cathy the polite and helpful agent
Cathy the agent who assisted me with filling out my penalty free payment request forms was very courteous, polite and patient. She helped me make what at first seemed complicated to me, a very easy process as well as offered me the several modes of sending in my forms to Nassau,
Thank you Cathy and thank you Nassau.
Billing question
Very friendly. Knowledgeable. Very professional. Answered my question clearly and quickly.
Very helpful staff.
Agents were nice and helpful
Agents were nice and helpful. Explained with details that I could understand.
The person I spoke with was very…
The person I spoke with was very responsive and answered my questions fully. I was disappointed that when I told her I was upset with my financial advisor, she then told me it wasn’t the responsibility of Nassau. I wasn’t asking her to take responsibility for the sutuation, but a little compassion would not have been out of order.
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
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