The fitter was competent friendly and helpful A good job well done

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disappointed - the tech left without connecting app with dashcam and its not working at all. waste of money as I could not get hold of Next base ever since then
Well fitted and a neat job. It was demonstrated to me and I tried the controls which all worked ok. I'm happy with the service.
Really impressive bit of kit and hopefully works well when needed. Especially with parking mode! Only downside is the fear of this draining battery, didn't realize it had to be removed after 1 night of inactivity which isn't really ideal but overall happy with quality and service
Prompt, efficient, professional.
Engineer arrived on time - explain ned job clearly - pointed out potential issues installing rear camera - but I asked him to persevere- job completed neatly. Has some difficulty in pairing camera to android phone and engineer keen to leave for next job. However all sorted
Unfortunately not able to give a review, we have had technician cancelled twice without much notice. Re-booked 3rd appointment hopefully won’t be let down again. If so, will be sending 622 Dashcam back to nexbase
Professional fitting taking care of my car explained everything that he had done and also really helpful in showing me how to operate the camera and the app
Jason turned up early, he was quick,efficient, very knowledgeable and patient as I hung around to watch. He did an excellent job and I couldn't believe how quick he was compared to the last time I had a dash cam fitted by the manufacturer of the car who nearly dismantled the interior to fit the camera. Jason just had a good look first and ran the wires, the camera is installed, working and hopefully will do exactly what it says on the box if required
The sun visor was not fitted back properly. it fell off and neither I nor my BMW garage could fit it back.
I’m extremely disappointed with the service I’ve received. I was given an installation date at the time of purchase, only for the appointment to be missed without any proper explanation. When I contacted you, the only dates offered were more than four weeks later, which is completely unacceptable. What makes this worse is that if I go through the purchase process again as a new customer, earlier installation dates suddenly appear — dates that are not actually available once the order is placed. This gives the impression that the system is designed to secure the sale by showing misleading availability, only for customers to be told later that everything is fully booked. This experience feels dishonest and has caused significant inconvenience. I expect this to be investigated and resolved, along with appropriate compensation for the delay and the failed appointment.
Ideal, fitting was very good .
Very good efficient service
Simon — very professional and hard worker. Recommend to everyone. Thank you, Simon!!!!!!!!!
I had the cameras front and rear fitted I sat in the car with the fitter after installation, it was raining at the time he fitted it outside the wiper arc so all you could see was a blurred picture when I complained he said all you need to see is a number plate .They came out after I raised a complaint refitted in the correct position, used the spare sticker,finger dents in the headlining .appalling service.
The young lad who fitted the camera for us, was really very knowledgeable as our car is brand new model. Poor lad worked in the rain as well. Great fitter thank you.
Had Keiran from RS (recommended by Nextbase) carry out the fitting on my cameras. First class job. Excellent help and advice. Turned up late on a Friday afternoon in the pouring rain. Excellent good old fashioned service. I would highly recommend. Many thanks.
Polite and knowledgeable fitter.
I purchased the Nextbase 522GW Dash Cam with the Rear Window Camera Module, which was professionally hardwired to my car's battery. Unfortunately, both the main unit and its power systems proved to be fundamentally faulty. The primary issue was intermittent charging while driving when hardwired, meaning the camera could not reliably perform its core function. The hardwiring did partially enable the parking mode features, when the internal battery had charge, the G-Sensor correctly activated the recording upon impact (like opening the boot), and it would record for the full parking duration after the engine was turned off. Seeking a fix, I switched to the cigarette lighter power cable. This revealed a complete secondary fault. The camera only received basic ignition-switched power, turning on and off with the engine. The intelligent parking mode, including the crucial G-Sensor activation feature, did not function at all with this method and the battery did not charge at all. This indicates a fault with the camera's power management system, battery and the provided cables.
Good quality and professional fitting service
