Great product, really good quality! I ordered this comforter for my new grand baby as a gift, as my granddaughter already had one. Liked them so much I have now also ordered a personalised one for my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Utter joke of a company asked if they could deliver to Estonia and they said yes. Never arrived when I asked for money back a woman called Amelia just responded with kisses at the end of her messag... Mehr ansehen
Unternehmen hat geantwortet
Love this company, Beautiful baby clothes, excellent quality & very nice packaging. Fast delivery. I would highly recommend, I will definitely buy from them again.
Insanely good quality would highly recommed would 100% buy from them again i have been using both mats everyday sevreal times a day and its still like it is brand new
Unternehmen hat geantwortet
4.3
Hervorragend
37 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent customer service
Excellent customer service. Karen advised on options available to me, kept me updated, responded quickly and efficiently to any questions. Lovely products. Wouldn't hesitate to recommend
1. April 2026
Bewertung ohne vorherige Einladung
I bought a baby kit for a friend
I bought a baby kit for a friend. It was beautiful when it would arrived. I love it and the quality is amazing. I had it shipped to California and I had no issues. Thank you so much
31. Dezember 2025
Bewertung ohne vorherige Einladung
Great gifts good value prompt delivery
Great gifts good value prompt delivery
5. Januar 2026
Bewertung ohne vorherige Einladung
Lovely gift
Lovely gift, well made and well packaged. Delivered on time and well liked by the recipient
6. März 2026
Bewertung ohne vorherige Einladung
Beautiful gift box of unique high…
Beautiful gift box of unique high quality gifts. Delivered quickly. Would definitely recommend.
26. Februar 2026
Bewertung ohne vorherige Einladung
Neutrumbear
Love this company, Beautiful baby clothes, excellent quality & very nice packaging. Fast delivery. I would highly recommend, I will definitely buy from them again.
7. März 2026
Bewertung ohne vorherige Einladung
Great product, liked so much we ordered another one!!!
Great product, really good quality! I ordered this comforter for my new grand baby as a gift, as my granddaughter already had one. Liked them so much I have now also ordered a personalised one for my granddaughter as a spare. Lovely company to deal with.
6. März 2026
Bewertung ohne vorherige Einladung
Absolutely beautiful hat
Absolutely beautiful hat, delivery really fast and great service
25. Februar 2026
Bewertung ohne vorherige Einladung
Gorgeous items and fantastic customer…
Gorgeous items and fantastic customer service. Highly recommend.
1. März 2026
Bewertung ohne vorherige Einladung
Baby shower gift
I purchased a gorgeous gift set for a baby shower. It's excellent quality and beautifully packaged. Very impressed 💙
1. März 2026
Bewertung ohne vorherige Einladung
I have had the most lovely 3 piece set…
I have had the most lovely 3 piece set personalise for my little miracle baby I was told I would never be able to have children so I really wanted something that will be a keepsake
Due to loosing my grandma in October her favourite colour was sage green I could not have asked for a better quality it has arrived exactly how I thought the tension to detail is amazing the quality is amazing I would really recommend to anyone I know having a baby💚thank you so much again I cannot wait to see my little boy in this beautiful set
26. Februar 2026
Bewertung ohne vorherige Einladung
Lovely quality outfit
Lovely little outfit for my 1st Great Grandson. Good quality. Can't wait to see him in it. Would definitely buy from this company again.
24. Februar 2026
Bewertung ohne vorherige Einladung
Gorgeous outfits exactly like the…
Gorgeous outfits exactly like the images on the website and lovely material the personalised hats are adorable
20. Februar 2026
Bewertung ohne vorherige Einladung
Please be careful with this company
Please be careful with this company. They claim to deliver abroad, but don't take responsibility for any import fees/ don't provide refund if an item is returned to them. There's no warning on the website before ordering abroad, I would strongly recommend to buy from another, more professional company.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Neutrumbear
We are sorry to hear that you are unhappy, and I would like to provide full clarity on the situation.
Your order was dispatched from our main office in the UK. Import fees are not typically charged on our shipments, but when they are applied, they are set by the destination country and are the responsibility of the recipient. These fees are not included in our product or shipping prices. Some companies include these costs within their pricing, meaning customers still pay them indirectly. We choose to keep our pricing transparent rather than building potential import charges into every order, as we do not want to potentially overcharge customers unnecessarily.
To make delivery easier for customers in America & Canada, we have also opened a US office. Orders sent from our US location to customers within the USA and Canada are delivered within 2–3 working days and do not incur import fees, as they are shipped domestically.
Regarding refunds, we do offer refunds on returned items that are not personalised. As your order was personalised, it falls outside our refund policy, as personalised items cannot be resold.
We did offer alternative solutions to support you, including resending the parcel to the original destination or sending it directly to you so you could forward it on.
Beautiful set!
I bought a little bear baby grow, blanket, socks and hat. I paid a little extra for the hat and was so glad I did. It was such a beautiful little set, that arrived beautifully presented. My sister-in-law loved it. I would definitely use this company again.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Great quality product
Great quality product. Just as described and fast delivery. Would recommend and will purchase again in the future.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Insanely good quality would highly…
Insanely good quality would highly recommed would 100% buy from them again i have been using both mats everyday sevreal times a day and its still like it is brand new
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
So adorable
So adorable! I can’t wait to put my baby in it!
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
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