Do not trust NEU apparel, it took me 3 months to get my order and then things were wrong with it and they wouldn’t let me send any of it back as the ‘28’ day deadline had passed as the order got proce... Mehr ansehen
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Das sagen Bewerter
So impressed with these leggings and brand! I originally bought because I love the eco ethos and minimal branding, but I was not expecting how soft and beautiful they are! They feel like a second skin... Mehr ansehen
Ordered on 15/12/21 website said 3-5 working days for delivery. No sign of order. I emailed them and got an automated response saying "please allow 5 working days for a response" still had no respo... Mehr ansehen
For anyone wanting their items I had the same issue last year didn’t get anything until I looked up the ceo on LinkedIn and got my order eventually. I dunno if this will work for you but thought I’d p... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
*No Longer Trading*
Kontaktinformationen
NEU APPAREL, WA2 8QU, Warrington, Vereinigtes Königreich
- support@neuapparel.com
- neuapparel.com
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Das haben sich andere Leute angesehen
worst customer support ever
the WORST to get in contact for a refund, took over one month. wasn't refunded for shipping that I paid, took over a month to get in contact with customer support - was told my emails werent even being received??? just rude and painful all round. will not ever be buying from them again.
Love there leggings and sweatshirt
Love there leggings and sweatshirt. Amazing quality x
I was very satisfied with the service…
I was extremely satisfied got my package right away!
Love my 'desert sage ribbed seamless'…
Love my 'desert sage ribbed seamless' set!
Fits wonderfully, it's true to size, fabric is breathable, and sports bra and leggings are soft and stretchy with enough support.
Everything I ordered came super quick…
Everything I ordered came super quick and it is the comfiest workout stuff I have by far! also the cutest :)
Absolutely love my leggings
Everything ran smoothly
Everything ran smoothly, no issues. The order took quite a long time - 3 weeks - but understandable as I'm in Australia.
I love my new sports bra
I love my new sports bra, super comfortable! The reason why I'm giving 4 stars is because I wasn't informed that one of my orders was out of stock and I haven't been refunded yet. But i'm sure it'll be settled, hopefully soon!
Fast shipping
Fast shipping. High quality and it feels super soft and fits beautifully. Highly recommend
Fast shipping & comfy/sexy fit
Best thing about neu apparel in my opinion is the fast shipping. I’m impatient as far as online ordering so that a package from the UK to the US arrived in 3 days is amazing. I ordered from BuffBunny (US company) 2 days before and that package didn’t arrive until a week after the neu apparel one. The shorts are a super flattering cut and very comfy. I wish they were a little more compressive, and I wanted the yellow pair- but honestly they’re versatile being black and with the lengthening option because of the ties. If I had the means to, I would’ve ordered 3 more pairs. I Alo most did. Thank you!
I love my Neu Apparel leggings and…
I love my Neu Apparel leggings and sports bra! They're comfortable and fit great.
Fast shipping and great quality
Fast shipping and great quality. I love all the items I received.
Painful.
Package didn't arrive within specified time. Was contacted to be told that an item was out of stock 2 weeks after the order was placed. Managed to get a refund for this item and matching item. Got parcel late. Went to return the other two items. Refunded incorrectly. Don't get me wrong, the fit and quality were nice but the whole interaction has been painful from start to finish. Order placed 13.08.2020. Issue still ongoing.
I ordered 3 pairs of leggings all in…
I ordered 3 pairs of leggings all in the same size, desert sage, mocha, and black. They all fit like a dream besides the black pair, which don’t sit high up on my waist like the other two do, it’s as if they are the wrong size (and I checked they aren’t). I don’t know what the issue is with the one pair. Then I ordered the matching grey sweatshirt for the sweat shorts, and I didn’t receive it. It happens, I got a quick response to it, great. 2 more times I got shipped the wrong thing before finally the right thing. I’ll probably be ordering again, I love the quality, just a crappy experience but I hope it doesn’t happen again!
It took SO long to get my package
It took SO long to get my package. I get that shipping might take a while due to COVID, but don’t charge $16 for shipping. And also, you shipped the WRONG size from what I ordered.
My NEU apparel set that I purchased is…
My NEU apparel set that I purchased is extremely see through. I wore this to the gym for a workout and was extremely embarrassed as the set is see through. For a pricier set this is ridiculous.
I just love your active wear apparel
I just love your active wear apparel. Your website is so easy to navigate, select and purchase. All the sizes are true to size and feel gorgeous on. The array of colours is awesome.
Fantastic quality!
Slow and difficult to get in touch
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