To be honest the package arrived on time so you guys did your bit but it was left on the doorstep in the rain while we were out. Not your fault but Royal Mail are your appointed courier so I have to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was getting tired of loose fitting penny-sleeves for my Magic: The Gathering cards so I started looking around the internet for some good-quality perfect fit sleeves. Reviews showed that Dragon Gua... Mehr ansehen
Unternehmen hat geantwortet
The website was easy to navigate, I found some of what I was looking for and took advantage of free 48 hour delivery for orders over a certain price. The order came on time, neatly and securely packag... Mehr ansehen
Unternehmen hat geantwortet
Ordered card sleeves, correct sleeves arrived in good time. Didn't receive free postage even though final order value was over £20 so don't know what happened there. They may be calculating it as £20... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Neo Cards & Collectables is an online retailer of Pokemon trading cards and collectables based in the UK.
Kontaktinformationen
Vereinigtes Königreich
- 0330 122 6539
- hello@neocards.co.uk
- neocards.co.uk
4.9
Hervorragend
142 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Neo Cards & Collectables
Hello There Chris,
Thank you so much for taking the time to write a review and I am really pleased to hear you're happy.
If there's anything else we can do to help or support; please let us know.
Have a great week!
With Best Wishes
Rich
Neo Cards & Collectables
Antwort von Neo Cards & Collectables
Hello Wail,
Thank you for taking the time to write a review of our service! It's great your order arrived quickly and you're pleased with our service - we're looking forward to welcoming you back to Neo soon.
Have a great weekend!
With Best Wishes
Rich
Antwort von Neo Cards & Collectables
Hello Joey,
Thank you very much for writing a review! I am really happy to hear your order arrived quickly and you were pleased with the packaging we use.
We look forward to welcoming you back very soon!
With Best Wishes
Rich
Excellent website
Excellent website, they're active on eBay too but I would recommend buying direct when possible.
Very professional and speedy, I will be buying again.
4. April 2022
Antwort von Neo Cards & Collectables
Hello Dante,
Thank you for your review and for visiting us directly on our website from eBay!
I'm really pleased your experience on our website was excellent and the service was speedy! All orders placed by 4pm Monday - Friday are dispatched same day.
Have a great week, and we'll look forward to welcoming you back to Neo soon!
With Best Wishes
Rich
Very helpful and super fast delivery
Very helpful and super fast delivery, i highly recommend
11. März 2022
Antwort von Neo Cards & Collectables
Hello Keaton,
Thank you for taking the time to write a review about our service - we really do appreciate it. I am really happy your order arrived quickly - thank you for recommending us.
We'll look forward to welcoming you back to Neo soon!
With Best Wishes
Rich
Great service ☺️ Everything arrived…
Great service ☺️ Everything arrived quickly and in a great condition! Can’t wait to order more! Thank you 💫
10. März 2022
Antwort von Neo Cards & Collectables
Hello Fern,
Thank you so much for taking the time to write a review on our service - we really do appreciate it! Great news that everything arrived quickly and in great condition - that's what we like to hear!
Looking forward to welcoming you back to Neo soon!
Have a great weekend.
With Best Wishes
Rich
Amazing customer service
Amazing customer service. Very friendly and easy to communicate with. Fantastic products.
Thank you,
Kanto_gym_hero
10. März 2022
Antwort von Neo Cards & Collectables
Hello Kanto Gym Hero,
Thank you for your review! I am really happy to hear you're pleased with our customer service and products - that's awesome!
We'll look forward to welcoming you back to Neo soon!
Have a great weekend.
With Best Wishes
Rich
Antwort von Neo Cards & Collectables
Hello Janice,
Thank you very much for writing a review on Neo - it's great that you're happy and we'll look forward to welcoming you back in the future!
If there's anything you ever need, please get in touch and I'll be happy to help.
Have a great week!
With Best Wishes
Rich
Antwort von Neo Cards & Collectables
Hello Tara,
Thank you for your review - that's great news your order arrived really quickly and you were happy with our packaging!
Thank you for using Neo and we'll look forward to welcoming you back to the store very soon.
Have a great day!
With Best Wishes
Rich
Impeccable service. Highly recommended.
I’ve ordered a few times now from Neo Collectables and cannot recommend them enough. Prices are reasonable, delivery is always on time and well packaged and their is a loyalty scheme as well! Will definitely be purchasing from again.
6. März 2022
Antwort von Neo Cards & Collectables
Hello David,
Thank you for using Neo again and for taking the time out of your day to write a review - I appreciate it a lot. I am happy to hear you're happy with our prices, postage and packaging and thank you for highlighting the loyalty scheme - it's definitely an under-utilised perk!
Thank you for being a loyal customer - you're the best.
Have a great week ahead!
With Best Wishes
Rich
Antwort von Neo Cards & Collectables
Hello Ash,
Thank you so much for writing a review - I really appreciate it. I am happy your order arrived quickly and in great condition! Thank you for using Neo - I look forward to welcoming you back soon!
Happy Friday!
With Best Wishes
Rich
Awesome service
Awesome service. Arrives fast and well protected and in pristine condition. Good job! Will definitely be using again for pretty much all pokemon cards from now
22. Februar 2022
Antwort von Neo Cards & Collectables
Hello!
Thank you for your excellent review - I am really happy to hear your order arrived quickly and in pristine condition! That's the level of service we always aim for.
If there's anything else we can do to help or support; please let us know. We'll look forward to welcoming you back to Neo very soon and in the meantime... Happy Friday!
With Best Wishes
Neo Cards & Collectables
I love neo cards!!
Not enough good words to say about neo cards!!! Fast delivery, great prices and Rich really cares about what he’s bringing to our Pokemon community!!! Keep it up mate!!
19. Februar 2022
Antwort von Neo Cards & Collectables
Good Morning!
Thank you so much for leaving an excellent review - it brought a smile to my face. Nothing brings better job satisfaction than hearing from happy people in the Pokemon Community that enjoy Neo's service!
Looking forward to welcoming you back very soon!
With Best Wishes
Rich
Neo Cards & Collectables
Antwort von Neo Cards & Collectables
Hello Ant,
Thank you very much for taking the time to review your experience at Neo - I am really happy to hear your happy with our prices and range!
We'll look forward to welcoming you back to the store very soon...
Have a great week!
With Best Wishes
Neo Cards & Collectables
Placed an order for a chilling reign…
Placed an order for a chilling reign booster box and it came in double quick time and a great price!!! Will be using this store regularly from now on!! Cheers mate
11. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Neo Cards & Collectables
Hello Adam,
Thank you for taking the time out of your day to leave us a review - we really appreciate it! I am really pleased to hear your order came quickly and you are happy with our pricing... That's really great feedback, thank you!
We'll look forward to welcoming you back to Neo very soon, but in the meantime, have a fantastic weekend!
With Best Wishes
Neo Cards & Collectables
Very good website
8. Februar 2022
Antwort von Neo Cards & Collectables
Hello Ghost,
Thank you very much for taking the time to leave an excellent review of our service - we really appreciate it. It's great to hear you're happy with our website!
We look forward to welcoming you back to Neo soon and if there's anything we can do to help or support in the meantime; please let us know!
Have a great week!
With Best Wishes
Neo Cards & Collectables
Fantasic
Fantasic, good price, well packaged and super fast delivery for saying its free! Really chuffed.
1. Februar 2022
Antwort von Neo Cards & Collectables
Hello Meg,
Thank you very much for your excellent review! It's great to hear your happy with our prices and fast, free delivery! That makes us smile.
If there's anything we can do to help in future; please let us know. See you back at Neo soon!
With Best Wishes
Neo Cards & Collectables
Fast delivery
17. Januar 2022
Antwort von Neo Cards & Collectables
Hello Scott,
Thank you very much for taking the time to leave us an excellent review! I am really happy to hear your order arrived quickly.
We'll look forward to welcoming you back to Neo very soon!
With Best Wishes
Neo Cards & Collectables
Brilliant experience first time using…
Brilliant experience first time using neo cards, fast delivery and most important the products are legit. Highly recommend
17. Januar 2022
Antwort von Neo Cards & Collectables
Hello Ethan,
Thank you for taking the time to leave us an excellent review. Firstly, welcome to Neo - thank you for choosing us! I am really happy to hear you had a brilliant first experience with us, I hope you experience this level of service the next time you visit us too.
In the meantime, have a great week and we'll look forward to welcoming you back soon!
With Best Wishes
Neo Cards & Collectables
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.