Ash - Stoke on Trent. We had a great experience at ncf, as soon as we walked in we felt welcomed by Ash and we could tell straight away he knew his stuff. He helped us pick the right sofa for us... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dean at Stoke assisted us in store he was knowledgeable regarding the products Nothing was too much trouble. He gave us time to talk to each other and walked away while we did. No pressure absolutel... Mehr ansehen
Unternehmen hat geantwortet
Thank you so much, Shaun from the Stoke store was incredible, asked us what we were looking for and the 1st one was perfect, we did look at others (plenty of products to choose from that fit what we n... Mehr ansehen
Unternehmen hat geantwortet
Had a great experience at NCF Living with Shaun@Stoke being patient and detailing us about the sofas and dining furniture we needed. Glad we found something that suits my house to make it a home. Than... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Möbelzubehör
- Gartenmöbelgeschäft
- Wohnmöbelgeschäft
- Matratzengeschäft
Über NCF LIVING - Stoke
Vom Unternehmen geschrieben
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Vom Unternehmen geschrieben
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktinformationen
Octagon Retail Park, Eturia Road, ST1 5RR, Stoke-on-Trent, Vereinigtes Königreich
- 0121 356 5698
4.5
Hervorragend
594 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von NCF LIVING - Stoke
We're happy to hear it, G Goodwin.
Many thanks,
NCF Living, Marketing Team
Excellent experience
Dean is very proactive, approachable and has got a perfect knowledge of company's products staff.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We'll be sure to pass along the charming feedback to Dean, Sharon.
Many thanks,
NCF Living, Marketing Team
Azra at Stoke was very helpful and very…
Azra at Stoke was very helpful and very informative
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
That's very kind of you to say, Zoe.
Many thanks,
NCF Living, Marketing Team
Incredible service
Incredible service from start to finish. Ash from the Stoke team could not have done anymore for us! Outstanding customer service
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're very pleased to hear that, Matthew.
Many thanks,
NCF Living, Marketing Team
Brilliant costumer care
Brilliant costumer care. Really helpful from Beth at the stoke store !!
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
Thank you for the excellent feedback, Lewis.
Many thanks,
NCF Living, Marketing Team
Azra at Stoke
Azra at Stoke
Super speedy ,efficient and knowledgeable. Amazing service
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We'll be sure to pass along the kind compliments to Azra, Charlotte.
Many thanks,
NCF Living, Marketing Team
Beth ncf sales team
Beth sales was extremely polite listening to what was needed and immediately got an insight to what we were after ,she directed us to ex display models which was reduced for new stock and she nailed a sale and a dining room table and chairs she helped with she was a lovely woman and an asset to the business she did all paperwork and her bosses were a pleasure, all goods were reasonably priced without sales being on will mention to others over affordability and customer satisfaction .
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're very grateful for you taking the time to leave us with such detailed feedback, Gary; we'll be sure to pass the compliments along to Beth.
Many thanks,
NCF Living, Marketing Team
Azra at stoke was an excellent sales…
Azra at stoke was an excellent sales rep explained everything in detail very happy with the sevice
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
That's wonderful to hear, Mandy.
Many thanks,
NCF Living, Marketing Team
Azra in stoke was helpful
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We'll be sure to let him know you said so, Jasmine.
Many thanks,
NCF Living, Marketing Team
Dean at Stoke was brilliant
Dean at Stoke was brilliant, waited patiently whilst we took our time and didn’t rush us at all. Me and my partner really appreciated all the help, answered queries effectively. prices and options were really competitive. Definitely would recommend!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're pleased that Dean was so helpful during your visit, Callum.
Many thanks,
NCF Living, Marketing Team
Dean was absolutely fantastic
Dean was absolutely fantastic. He helped us from start to finish to select exactly what we wanted. He was very helpful and friendly, thank you!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
You're most welcome, Amelia - thank you for the lovely compliments.
Many thanks,
NCF Living, Marketing Team
Azra at Stoke was fantastic and really…
Azra at Stoke was fantastic and really good service
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
That's wonderful to hear, Gabriel.
Many thanks,
NCF Living, Marketing Team
Azra at Stoke
Azra at Stoke - very satisfied with Azra- very helpful and helped me to make my mind up. Pleased with my purchase.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We wish you all the best with your new purchase, Patricia.
Many thanks,
NCF Living, Marketing Team
GO DFS OR ANYWHERE BUT NOT NCF
How this company can be over 4 for reviews i don't know how. Chair and settee came damaged had to wait 3 mths for it to get sorted. Customer service is shocking but I could say other words. The shop staff were no better.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
Hello Hazel, thank you for providing us with feedback.
We're greatly disheartened to hear that you are dissatisfied with your experience, and we'd like to wholeheartedly apologise for the damage to your goods. As this appears to have now been rectified, we thank you sincerely for your time and understanding, but will be forwarding your feedback internally for future improvement.
Many thanks,
NCF Living, Marketing Team
Dean at stoke store was helpful and…
Dean at stoke store was helpful and very professional. Also a nice coffee thanks
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're pleased that Dean made your visit enjoyable along with a good cup of coffee, Sara.
Many thanks,
NCF Living, Marketing Team
RUBBISH COMPANY!!!!
Purchased 2 sofas at the beginning of March, we were given a date of 25th March, this was changed to 1st April & changed again to the 8th April...we visited the store to request a refund only to be told it would cost £495!!!!....the manager was not empathetic at all & made us feel in the wrong, we finally received the furniture yesterday!!....we would never ever!! Use this awful company again!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
Hello Julie, thank you for taking the time to provide feedback about your experience.
Whilst we are pleased to hear that your goods are now in your possession, we'd like to sincerely apologise for the delays leading up to this. We acknowledge the frustration caused and thank you kindly for your patience and understanding - we'll ensure that this feedback is forwarded to the relevant teams.
Many thanks,
NCF Living, Marketing Team
Azra @ NCF LIVING Stoke
Azra at NCF Stoke is on a whole different level. From the second I walked in, she was warm, welcoming, and had me laughing straight away. It didn’t feel like shopping at all – more like catching up with someone you already know.
Her sense of humour is elite 🤣 and the bilingual banter? 10/10 – quick, witty, and had me fully involved the whole time 🔥
On top of that, she really knows her stuff. No pressure, no awkward sales tactics, just genuine advice and good vibes. Somehow she made picking a sofa feel easy and entertaining.
Came for furniture, left with a sofa and a story to tell 😄
Give this woman a raise 💯🤣
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're very grateful for your kind words about Azra, Hamza - we'll be sure to pass them along!
Many thanks,
NCF Living, Marketing Team
Great service from Shaun at the Stoke…
Great service from Shaun at the Stoke branch. He was very polite and patient and helped me plan out my design and measurements for my free standing bedroom wardrobes and draws in the Retro design. There was a good choice of colour combinations. I purchased a triple wardrobe with mirror, 2 double wardrobes with draws, a chest of draws, and locker and 2 bedside draws. I chose chashmere gloss fronts, with the grey oak bases and tops, which compliment each other perfectly. Thanks Shaun
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're thrilled to hear that you found what you were looking for with us and wish you all the best with your purchases, Lesley.
Many thanks,
NCF Living, Marketing Team
Azra at Stoke on Trent
Azra at Stoke on Trent
What a great staff member you have on broad, very professional and a great sale person. Understood what we wanted and provided it. Much appreciated 100per cent customer service
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
It's a pleasure to read about your experience with Azra, Summer. Thank you for the kind words.
Many thanks,
NCF Living, Marketing Team
Beth at stoke was very polite patient…
Beth at stoke was very polite patient and professional excellent service. She helped me to choose the right products for me. There is nothing to improve with Beth. 10 stars +
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Stoke
We're grateful to receive such a thoughtful review about your experience with Beth, Annie.
Many thanks,
NCF Living, Marketing Team
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