We were met by catherine when we went in and she immediately directed us to where we needed to be. We found a table we liked and she went through the different options and colours. No pressure like s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Instantly acknowledged and taken to see the products we were interested in. Not overbearing in any way but staff (Liam) was clearly visible and available to answer questions whilst also giving us spac... Mehr ansehen
Unternehmen hat geantwortet
Shaun from Gateshead branch was brilliant. Helped us order our new sofa quickly and easily. Lovely chap with excellent customer service.
Unternehmen hat geantwortet
We went to the Gateshead store today for a look around/inspiration for our new home and were met by Simmy who was amazing from start to finish! Very friendly and knowledgeable nothing was too mu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Möbelzubehör
- Gartenmöbelgeschäft
- Wohnmöbelgeschäft
- Matratzengeschäft
Über NCF LIVING - Gateshead
Vom Unternehmen geschrieben
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Vom Unternehmen geschrieben
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktinformationen
Unit 6C Metro Retail Park, NE11 9XU, Gateshead, Vereinigtes Königreich
- 0121 356 5698
4.6
Hervorragend
687 Bewertungen
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good experience
Liam at Gateshead very helpful. No hard sell and very pleasant. Definitely recommend.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
Thank you for your kind recommendation, Wendy.
Many thanks,
NCF Living, Marketing Team
Andy from Gateshead was great thank you
Andy from Gateshead was great thank you
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We're very pleased to hear that, Debbie.
Many thanks,
NCF Living, Marketing Team
Amazing customer service from cathy in…
Amazing customer service from cathy in gateshead metrocentre store
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
It's a pleasure to hear about your experience with us, Kyle.
Many thanks,
NCF Living, Marketing Team
Cathy @ Gateshead
Cathy @ Gateshead
Seamless order great customer service
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We're very pleased to hear this, Michelle.
Many thanks,
NCF Living, Marketing Team
Very Good Experience (so far).
Called into the Gateshead store today to browse and eventually made a purchase.
Liam was extremely friendly, very helpful with all our questions and offered some great advice. He was not at all pushy.
We just hope delivery and installation are as positive.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We appreciate you taking the time to leave such a lovely review, Karin.
Many thanks,
NCF Living, Marketing Team
Cathy at Gateshead was very helpful…
Cathy at Gateshead was very helpful made great tea and coffee and sold us a fab sofa thanks Cathy
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We're pleased that you found just what you were looking for and enjoyed your tea and coffee, Mrs Finnigan.
Many thanks,
NCF Living, Marketing Team
Do not buy from NCF Living
After ordering furniture and having to pay an additional £100 delivery charge the order was not delivered on the day stated. I offered to take table at the time but was told it had to be deleivered at a cost. The 3rd party delivery company say they knocked at the house with order but 3 people in the house never heard this. I called both drivers and company 7 minutes after missed time asking for them to return but the request was declined. They have now asked for another £100 holding me to ransom. This means I would be paying 50% more than furniture value. When I complained they have blocked my number so even if I wanted to pay the money I cant get through and they have offered no refund so I am currently £500 out of pocket.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
Hello Jill, thank you for taking the time to provide a review about your experience.
We'd like to extend our sincere apologies for the situation described here, as this by no means reflects our standards of customer satisfaction. Unfortunately as no order number has been provided here we are unable to view specifics on the situation, but will ensure that your feedback is forwarded to the relevant teams.
Furthermore, please note that our customer service team do not block numbers at any point. We apologise if you have had difficulty reaching the team - should you require assistance with this, please feel free to contact our marketing team via direct message with your order number where we will be happy to chase contact internally for you.
Many thanks,
NCF Living, Marketing Team
Cathy at Gateshead excellent product…
Cathy at Gateshead excellent product knowledge and very helpful.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
Thank you for taking the time to provide us with feedback about your time with Cathy, Cal.
Many thanks,
NCF Living, Marketing Team
Cathy at gateshead was a help with the…
Cathy at gateshead was a help with the purchase of our table and chairs
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
It's excellent to hear that you found what you were looking for with Cathy's help, Carol.
Many thanks,
NCF Living, Marketing Team
Cathy at Gateshead was really helpful…
Cathy at Gateshead was really helpful 10 out of 10
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
That's very kind of you to say, Bernard.
Many thanks,
NCF Living, Marketing Team
I paid for a sofa and bed in January
I paid for a sofa and bed in January, and then in February they claimed that the money hadn't been sent - I told them to check again and they realized their error
Now, they also said it would delivered in March. It is now April and despite being told it was in the warehouse on 11th April, nobody has called, text and they are not responding to my emails
I am disgusted and appalled by the service and honestly am considering going elsewhere and asking for a refund
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
Hello Dav, thank you for your honest feedback.
We're very sorry to hear about your experience with us on this occasion, as we aim to provide high levels of satisfaction to all of our customers.
Please note that if you hear nothing further regarding your goods' delivery, you can contact our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase this internally on your behalf. Thank you for your time.
Many thanks,
NCF Living, Marketing Team
Big shout out to Andy in the Gateshead…
Big shout out to Andy in the Gateshead store! Sorted us out a beautiful new dining set for our new kitchen, amazing price and amazing customer service 😀
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We're very grateful for you taking the time to write a lovely review, Jenna.
Many thanks,
NCF Living, Marketing Team
Liam was friendly and very helpful in…
Liam was friendly and very helpful in assisting us to buy a bed. He was knowledgeable about the product and delivery service.
Our bed was delivered today as arranged on time and with care and professionalism.
Great service all round!
From Jill and Barry
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We're thrilled to hear that everything has gone smoothly with the arrival of your new bed, Jill and Barry! Thank you for the kind words.
Many thanks,
NCF Living, Marketing Team
Great products, prices and service.
Instantly acknowledged and taken to see the products we were interested in. Not overbearing in any way but staff (Liam) was clearly visible and available to answer questions whilst also giving us space to talk and decide. Honestly best products and prices we’d seen all day for sofa bed and connected/audio sofa and chair living room set. Even better 0%interest free payment options available too and colleague Amanda supported with this too in a friendly, time efficient and knowledgeable manner.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
Thank you for taking the time to write such a lovely review about your experience at our Gateshead store.
Many thanks,
NCF Living, Marketing Team
Kathy was exceptionally helpful
Kathy was exceptionally helpful, gave us plenty of space to look around and make a choice as to what sofa we were looking for. Good price and great service
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
That's very kind of you to say and we'll be sure to pass along the feedback to Cathy.
Many thanks,
NCF Living, Marketing Team
Really good service
Really good service, great value for money and service amazing. Cathy was so helpful going over everything and made all the info easy to understand
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We're grateful to receive such a charming review, Fiona.
Many thanks,
NCF Living, Marketing Team
Simmy at Gateshead was a great help…
Simmy at Gateshead was a great help today. He sourced us 2 new settees from the warehouse. Thanks mate
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
You're more than welcome, Richard - thank you for the review.
Many thanks,
NCF Living, Marketing Team
We were welcomed by Andy at NCF LIVING Gateshead store very professional and no pushy sales patch
We visited Gateshead store today and we're welcomed by Andy who was very helpful and explained everything to us in detail, no pushy sales patch felt very much at ease and bought 2 x 3 seater sofas and arm chair. Great service.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
We wish you all the best with your new sofas and armchair, Pauline!
Many thanks,
NCF Living, Marketing Team
Fantastic excellent professional…
Fantastic excellent professional service from Cathy at Gateshead
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von NCF LIVING - Gateshead
That's just what we like to hear, Caroline.
Many thanks,
NCF Living, Marketing Team
Antwort von NCF LIVING - Gateshead
We're grateful for your feedback, Nicola.
Many thanks,
NCF Living, Marketing Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.