Guy did a great job n wud definitely use again

Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but it would have been good to know it might happen until the silicone had hardened off. Also the screen has marks on where the wrapping had been stuck to the screen. I’m sure it will come off but should have been polished before the car was released.

Excellent service again from our National Windscreens team at Huddersfield.
Always reliable and always top notch work.
Thanks again👍

I drive a Mercedes so after replacing the windscreen there is various tech that needs recalibrating and I was told to allow up to four hours. So I took my work stuff with me and was able to work in the reception area while they worked on my car. They completed the job in only about one hour, which was surprising but pleasing. I was told that Mercedes recalibrations are easy to do.

Since then, my rain sensor stopped working. I contacted them and Josh told me about a reset procedure, which I confirmed online. Unfortunately, it failed to fix the problem. I took it back and they did some tests, which suggested the problem was more complex - it worked if you sprayed water at the windscreen but it failed when driving with actual rain! Josh admitted he didn't know what the problem was but promised to speak to others who might and get back to me.

This is where National Windscreens loses a star. Not only did Josh not get back to me but I was also unable to get through to him. I wanted to do this because a few days later, my rain sensor seemed to magically start working again. I had driven all the way to Nottingham in the rain and the wipers were failing to operate even as a basic intermittent wipe, forcing me to use the manual constant wipe setting. But on the way back home on the same day they worked perfectly. They also worked on the way to work on the Tuesday. That's when I first tried to let them know to discontinue any research they were doing but I got no answer and was diverted to a central booking service, which was not relevant. A couple of days later I received an automated text out of the blue telling me that my parts had been ordered. There was no context. I tried phoning but it was after hours. I did manage to speak to someone who said they would get Josh to phone me the following morning.
I received no call, and in the afternoon I was unable to get through. There may be a perfectly valid explanation for the radio silence but I did feel I was being ghosted because of the problem they were unable to solve.

Had my windscreen booked in as my mot is due, took a day off work unpaid to get it done, only to find out they can’t do it in the rain? We live in England I mean come on. Surely all you need is to supply all vans with a gazebo and there will be no reason to cancel jobs because of the weather. Spoke to someone at the Huddersfield branch who had 0 sympathy for my situation and was not helpful in the slightest. So not only am I £135 down for the windscreen this week Iv also lost a days wages. And the only solution is to just book it in again. Hopefully when there’s a drought, or will it be too hot then I wonder.

Trouble free. The lads just got on with it with no problems.
Thanks

Great communication, very easy and fast service with very able fitters.

Very professional and fast. I arrived on site and did reception of the car. After 2h my car was ready for taking it home. Car was clean and beat, no shattered glass and the winshield looked like my previous one

The guys were really friendly and very efficient.

Quick, efficient and polite. The lads at the Huddersfield branch were bob om

Came out to repair a chip to the windscreen, there was still a hole when they’d finished.
Came back out a week later and did it again, this time a good repair, smooth and no hole left.

Good communication and excellent technician

From booking to finishing the job it went smoothly I booked in easily and the fitter was polite he did a great job would highly recommend

They came when they sed
On looking at the windscreen they fixed it and didn't need to put a new windscreen in and refunded me the money for the windscreen

Excellent customer service. The guys in the branch were really helpful and polite.
Very happy to recommend your service

Easy to book
Fast service and friendly staff

Very good service - on time - a. Pleasure to deal with

Professional, friendly staff. Replacement was completed within the time stipulated.

Easy to find. Booked in for 1200, had the car back by 1430.