This was my first order and I inquired…
This was my first order and I inquired about when my order might ship. The response was very quick, friendly and included a link to tracking. I was impressed ! Especially given how CS is turning into AI ... ( perhaps this wasn't a real person but it sure seemed to be!) To note, I worked CS for a small women's clothing company for years. The training and level of service was extremely high. So it's really nice to every so often experience quality CS from a company. And yes, it absolutely impacts whether we make subsequent purchases !
