North American Learning Institute Bewertungen 

Was Asked to be removed. Long story short just recommend health dept. Initial reply was misleading with incomplete message transcript.

UPDATE 02/01/26
On 01/28/26, the company falsely accused this review of defamation and reported it to Trustpilot in an effort to have the negative review removed. The review was temporarily taken down during Trustpilot’s review process. After Trustpilot’s independent assessment and review of supporting documentation, the review was reinstated in full, confirming it complied with Trustpilot’s guidelines and that the defamation allegation was unfounded.
DO NOT RELY ON THE ADVERTISED “refund if not court accepted” guarantee. My experience is documented below.

Factual record
1. I was a paying customer who completed the course in full.
I enrolled, paid, completed the course, and was issued a completion certificate. Proof of purchase and certification exists and has been provided to Trustpilot. Any suggestion that I was “never a customer” is false.
2. The course was not accepted by the court. At the time of purchase, the course was represented as meeting court requirements. The alleged jurisdictional limitation was raised only after course completion and submission of the certificate.
3. The advertised refund guarantee was not honored.
After the course was not accepted, I requested a refund. The company refused to issue a refund even after I obtained and provided a court order confirming non-acceptance.
4. No refund was issued by the company.
Any reference to “assistance” or “transfer of payment” did not resolve the issue. Resolution occurred only after my credit card issuer reviewed the documentation and processed a chargeback.
5. Claims that written confirmation was required are contradicted by the record.
Written proof of non-acceptance was provided, including a court order. The refund was still denied.
6. Disputing my status as a customer is demonstrably false. Payment records, course completion, and issuance of a certificate — all submitted — directly contradict the company’s claim that I was not a customer.
7. Public explanations have shifted over time.
Earlier responses disputed my status as a customer; later responses reframed the issue as jurisdictional. None addressed the refusal to honor the advertised refund after formal proof of non-acceptance was provided. (The company has edited responses overtime on Trustpilot)
8. Irrelevant matters were referenced.
Any reference to a DCFS matter is factually inaccurate. That matter was dismissed and was not pending at the relevant time. It has no bearing on the non-acceptance of the course or the refusal to issue a refund.

Conclusion

The course was not accepted. A refund was requested and denied. The company did not issue a refund. The refund was issued by my credit card provider through a chargeback. That outcome directly contradicts the advertised “money-back guarantee.” The factual record stands. In addition, the company had falsely accused of defamation. When considering working with this company I strongly recommend reading this review with consideration.