Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... Mehr ansehen
Unternehmen hat geantwortet
I have 3 Waggle products...the temp gauge, the wired camera and the 4G camera. All three helped me manage my older dog with seizures and now my agility and disc competing dog especially when we are w... Mehr ansehen
Unternehmen hat geantwortet
Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.
Kontaktinformationen
1423 Broadway #1131,, 94612, California, Vereinigte Staaten
- +1 855-983-5566
- support@mywaggle.com
- mywaggle.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
It doesn’t work and customer service…
It doesn’t work and customer service has been no help. It won’t talk to WiFi and I asked to return it but no one has gotten back to me.
So far the camera and monitor are very…
So far the camera and monitor are very impressive. Once take first trip will be the final exam.
I love being able to check on my puppy…
I love being able to check on my puppy when we need to leave him.
Needs to be 0 stars
Needs to be 0 stars the waggle cam is a piece of s*** and won’t connect to the internet. Waggle also won’t return or refund it. Fraudulent company.
It disconnects randomly and I need to…
It disconnects randomly and I need to reset it.
Wants 7.65 to return a defective monitor paid through a suspicious website!
I can't believe that people are reporting good customer service! My experience has been awful! Now they want me to pay return shipping for a replacement of defective monitor. (I don't think it's defective. They promised it would work where there is no Verizon service but it won't) Supposedly, the replacement will work with other services besides Verizon. The link they gave me to pay 7.65 for return postage is suspicious and set off my security software! I bought a Pro +, camera and 2 years prepaid Verizon service! Waggle continues to dick me around! My product won't work and they want 7.65 paid through a suspicious website! Does not pass the smell test! What a pile of crap! Worst customer service ever!
Temperature monitor works well as long…
Temperature monitor works well as long as a good cell signal. Not full bars needed. Bought two cameras, one throws treats one is much smaller which I now prefer. When we return from this trip I’m going to order another small camera for the RV and use the bigger one at home.
On the fence of sending it back
On the fence of sending it back. Sometimes it does not seem reliable.
Loses connection alot.
I have to frequently reset it.
Very cool product but battery life only so-so
Very cool product, battery life so-so. For such an important potentially life saving device, that is concerning.
Possible improvement
Waggle works fine, video is excellent quality and two-way audio permits us to keep track of dog activity while maintaining soothing and responsive communication. The only suggestion we can make for future improvement is to incorporate ability to make camera responsive to vertical movement vice having no vertical movement.
Worth every penny
Peace of mind knowing how your pet is doing while you are away from your RV. Could not be without My Waggle when traveling.
Good cell service needed
I love the fact that I can leave our dog in our RV and should the temperature change or power goes out we get a notification. The only negative is that if cell service is lacking you’re not going to get the alerts so check the cell service where you’re using it.
Shipping department is disorganized and…
Shipping department is disorganized and continuing issues with monitor.
Doesn’t work half the time and has to…
Doesn’t work half the time and has to be hard reset to make operational again. That doesn’t provide the comfort expected to ensure my pet is safe in RV.
The temp is always 5 or 6 degrees…
The temp is always 5 or 6 degrees different then the thermostat. It is hard to decipher if we need to run back or wait. I don't like it at all. There has to be a better way. I like the Geo fence feature.
I had my account set as no renew but…
I had my account set as no renew but you took my money anyhow. I want a refund!
Waggle device can't stay connected…
Waggle device can't seem to stay connected to Verizon, even tho we were in a coverage zone; keep getting messages the gateway is not reporting, or monitor is offline (after it seemed to work and we left the monitor)... this hasn't worked well for me, and I tried to use the app to do all the things and contact help, but no answer back... This has been the most disappointing experience.
I haven’t used the waggle very long
I haven’t used the waggle very long. But it did bring us comfort knowing the temperature was good in our trailer for our puppy while we were gone. We are sorry we didn’t get a camera but we’ll do that next..
Great service and great products highly recommend
The Service has been great. I’ve had to return two of the temperature monitors which they’ve done no problem at all. The third one I got is a global one and I have no problem getting signal working great I also have the dog bowl the dog camera the treat toss camera all work great
Communication was lacking in my…
Communication was lacking in my opinion. I really wanted to talk to someone. But it’s all automated it seems. Unable to get things fixed. We really needed our waggle to work before we went on a month long trip. Got an “updated waggle “ and tried to activate it the day before we left. We were unable to get it started and then once we had left we get instructions to do a reset. Hard to do from hundreds of miles away. We went the entire month with out information inside our boat from afar during a hurricane.
We were told our old unit battery had gone bad and needed a new one.
That old one with the battery is still showing the hour glass 6 weeks later when we hit the reset. Nothing wrong with the old unit. Very disappointed with having to spend $330 bucks for a new device and to see the old one that waggle was unable to make work— still powered.
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