My Waggle Bewertungen 

508
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have 3 Waggle products...the temp gauge, the wired camera and the 4G camera. All three helped me manage my older dog with seizures and now my agility and disc competing dog especially when we are w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Heimtierbedarf

Vom Unternehmen geschrieben

Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

508 Bewertungen

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Hat 87 % seiner negativen Bewertungen beantwortet

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3.2

Alle Bewertungen

(508)

45 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

The Reality of Waggle: Constant Disconnections

I bought this device for peace of mind, but it has caused nothing but stress. The monitor sits in the exact same spot inside my home every single day. Despite this, like clockwork every two weeks, the cellular connection completely drops out. The only way to fix it is to physically press the manual reset button on the back.

Think about how fundamentally flawed this is: if you are away from home, you cannot press a physical button. If it drops its connection while you are out, your pets are left completely unprotected with zero alerts. Waggle charges an incredibly expensive cellular subscription fee, but the service is garbage. For comparison, everything connected to my AT&T Fiber Wi-Fi runs flawlessly. Waggle's network is the sole failure.

Deceptive Pricing & Cheap Hardware
Waggle’s pricing strategy feels like a total bait-and-switch. I paid top dollar for this product, only to watch them slash the price significantly just a few weeks later. Between the overpriced initial purchase, the expensive subscription fees, and the immediate price drop, I feel completely hoodwinked. To top it off, the power cord for my WaggleCam Pro already failed and needs to be replaced.

Bottom Line: Do not trust your pets' lives or your hard-earned money to Waggle. Buy a brand that actually prioritizes hardware reliability and fair pricing.

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Waggle

Hi Kandace,

We're sorry to hear about your experience and understand your concerns. We'd appreciate the opportunity to investigate the connectivity and hardware issues you've described. Please contact us at socialdesk@mywaggle.com with your account details so our senior tech team can work toward a resolution. Thank you for your feedback.

Kindest regards,
The Waggle team

Bewertet mit 1 von 5 Sternen

This is an absolute terrible service

This is an absolute terrible service. Its constantly not working, which defeats the purpose of having it.

18. Juni 2026
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Antwort von My Waggle

Hi June Beaver,

We're sorry to hear about your experience. We understand how frustrating it can be when a device doesn't perform as expected, especially when you rely on it for your pet's safety. We'd appreciate the opportunity to investigate and help resolve the issue, please contact us at socialdesk@mywaggle.com with your account details.

Kindest regards,
The Waggle team

Bewertet mit 5 von 5 Sternen

Ordered the pet monitor for the dog’s…

Ordered the pet monitor for the dog’s kennel. It wasn’t receiving service in the kennel and I wrote an email to customer service support, expecting to get an email back in a day or two. Within two hours I received a phone call! The gentleman, Scott Hunt, was more than helpful. Ended up sending out a new monitor right away that worked perfectly in the kennel.

The subscription is a bit pricey but it’s money well spent for peace of mind. I would highly recommend. This is probably the best customer service I have ever encountered. Shout out to Scott. That man deserves a raise!

5. Juni 2026
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Antwort von My Waggle

Hi Nick,

Thank you for your wonderful review! We're thrilled to hear that Scott was able to quickly assist and get you up and running with a replacement monitor. Providing peace of mind for pet parents is exactly why we do what we do. We'll be sure to share your kind words with Scott—he'll be delighted to hear them!

kindest regards,
The Waggle team

Bewertet mit 3 von 5 Sternen

Just got my Waggle "package deal" and…

Just got my Waggle "package deal" and regret it.
It seems like a good product, but each item (temperature sensor, camera, mini cam) requires a separate subscription.....WAY TO EXPENSIVE!

10. Juni 2026
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Antwort von My Waggle

Hi Ken Piering,

Thank you for your feedback. We understand your concern about subscription costs. Waggle subscriptions help support the built-in multi-carrier cellular connectivity and real-time alert service that keep your devices connected, even when Wi-Fi isn't available. Each device includes its own cellular data plan with coverage across major U.S. carriers such as AT&T, Verizon, T-Mobile, and more, helping provide reliable monitoring and alerts wherever your travels take you. We appreciate your feedback and are always looking for ways to improve the customer experience.

kindest regards,
The Waggle team.

Bewertet mit 1 von 5 Sternen

Pet Monitor Went Offline With No Notification

I purchased the Waggle pet monitor directly from Waggle and used it for about a year before it completely failed.

What concerns me most is that the device stopped working and I received absolutely no notification that it had gone offline. It appears it had not been functioning for several days before I discovered it myself.

This happened while I was traveling in my RV with my dogs and relying on this device to alert me if the temperature became unsafe or if the AC failed. That’s the entire reason I bought a pet monitor in the first place.

When I discovered the issue, the unit would not even power on. I completed all troubleshooting available through Waggle’s FAQ section and AI chatbot. The troubleshooting process was extremely limited and did not resolve the issue. The device remained plugged in using the original Waggle cable and charger, and I also tested multiple known-good outlets, charging cables, and charging blocks. Nothing brought it back.

I have still not been able to speak to a human in customer support. Since I travel and work from the road, their support availability has made it difficult to get actual assistance when problems happen.

A pet monitoring system should notify owners if it goes offline. In my experience, this product created a false sense of security instead of providing peace of mind. I cannot recommend it.

10. Juni 2026
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Antwort von My Waggle

Hi Jud Faust,

We're sorry to hear about your experience and understand your concerns. A reliable monitoring system is critical for pet safety, and we regret that your device did not perform as expected. We'd like the opportunity to review this issue and assist further - please contact our support team at support@mywaggle.com with your account details so we can investigate and help find a resolution.

kindest regards,
The Waggle team.

Bewertet mit 5 von 5 Sternen

Waggle Pet products

Waggle is a company that makes several different products that make it easier to keep an eye in your pets and ensure their comfort. The products such as temperature monitoring or cameras reassure me that my pet is safe and secure. Waggles customer service is also very responsive and caring

1. Juni 2026
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Antwort von My Waggle

Hi Timothy,

Thank you for your wonderful review! We're so glad our temperature monitoring and camera solutions help give you peace of mind and keep your pet safe and comfortable. We also appreciate your kind words about our customer service team. Thanks for being part of the Waggle family!

Kindest regards,
The Waggle team.

Bewertet mit 5 von 5 Sternen

Three Happy Goldens and their Parents

As frequent park-stayers with three energetic Golden Retrievers, pet safety is non-negotiable. We recently picked up the Waggle Pet Monitor (specifically the Pro+ model) for our RV, and it has quickly become one of our most valuable travel tools—especially at campsites known for frequent power surges and outages.

Our favorite RV park experiences frequent daily power surges and outages, especially during peak seasons when the grid is stressed. In an RV, losing power means the air conditioning stops working. Temperatures inside can skyrocket dangerously fast—often within 30-60 minutes in extreme weather—putting pets at serious risk of heatstroke or severe distress. 

Golden Retrievers, being large, active, and double-coated, are particularly vulnerable. They can suffer heat-related issues even in the 80s with high humidity, and anxiety from power fluctuations or rising temps can lead to destructive behavior or health emergencies. Leaving them alone while we explore or run errands is already stressful; without reliable monitoring, it would be irresponsible.

Waggle gives us confidence to step away. We get proactive alerts, so we can respond quickly—whether that’s rushing back or calling a neighbor in the park. The power loss alerts are lifesavers in surge-prone areas, as surges can trip breakers or damage equipment unpredictably.

If you travel with pets in an RV—especially in parks with unreliable power like ours—the Waggle Pet Monitor is worth every penny. It has transformed our ability to keep our three Goldens safe and comfortable while giving us the freedom to enjoy our adventures. We no longer have that constant “what if the power goes out?” worry in the back of our minds.

For any pet parent who leaves their dogs in the RV, this device delivers genuine peace of mind. Five stars from our furry family!

20. Juni 2025
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Antwort von My Waggle

Hi Justin,

Thank you for sharing your experience! We're honored to help keep your three Goldens safe and comfortable on your RV adventures. Knowing that Waggle's alerts and power-loss monitoring give you peace of mind in challenging conditions means the world to us. Wishing you many more safe and happy travels with your furry family!

Kindest regards,
The Waggle team

Bewertet mit 1 von 5 Sternen

WAGGLE DUMB "SMART" AI BOWL IS A TOTAL JOKE! Defective Out of the Box & Brain-Dead Engineering!

I just received this today and was so excited to use it. What a massive disappointment. Calling this a "Smart AI Bowl" is a complete fraud. It is a useless piece of plastic that flat-out refuses to connect to the Google Play app.
The software design is an absolute engineering rat hole mistake. This app defaults to their legacy RV section and completely locks you out of any other product or interface if the bowl isn't connected. Who thinks this is acceptable user design? It is painfully obvious that these veteran engineers built this product in a bubble and never once spoke to actual consumers, and thankfully those engineers will be replaced by AI very soon.
When you look for troubleshooting, their "remedies" are a joke. They expect a regular pet owner to log into a home router, find advanced settings, and manually separate 2.4 GHz and 5 GHz Wi-Fi bands just because their cheap hardware can't negotiate a modern, unified network name. Who does that?! By not separating them, it actually locks out the device. The instructions state absolutely nothing about separating the router frequencies. Even with bad design, it would help a little bit if it were in the instructions with a HUGE "READ FIRST BEFORE SETUP" ASTERISK. My guess is they realized the incompetent design element and didn't want to show it in the instructions. On top of that, you have to dig into Android system settings to manually force "Allow all the time" permissions just to bypass an unstable setup loop. It is a brain-dead, overcomplicated mess.
To make matters worse, their customer service is an absolute circus. I used the online chat and left multiple messages. When someone finally got back to me, they told me they couldn’t help because they aren't part of the product team—they only work on the RV team! They actually had the nerve to ask, "Can we call you back tomorrow?"
And the absolute kicker? This fricken company wants to charge me an $8–$10 restocking fee to return a completely defective product that has never worked from minute one! Unbelievable.
Buyer beware. This company has zero quality control, zero support, and zero customer respect. DO NOT ORDER ANYTHING FROM THIS COMPANY!

27. Mai 2026
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Antwort von My Waggle

Hi Brian,

We're sorry to hear about your experience and understand your frustration. This is not the setup experience we aim to provide. Our team would appreciate the opportunity to make things right, review the issues you encountered, and assist with a resolution. Thank you for your feedback - it helps us improve.

Kindest regards,
The Waggle team

Bewertet mit 5 von 5 Sternen

Waggle is a fantastic product

Waggle is a fantastic product. I was so worried leaving my fur babies alone until we came across Waggle. Now I have access to a camera and temperature control to ensure they are comfortable and safe. The monthly fee is very reasonable. I love the fact that I can check in on them throughout the day. Thank you Waggle for this product it is truly wonderful.

19. Mai 2026
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Antwort von My Waggle

Hi Joann,

Thank you so much for your kind words! We’re thrilled to hear that Waggle gives you peace of mind and helps keep your fur babies safe and comfortable. Your support means the world to us, and we’re so glad you’re enjoying the features.

Kindest regards,
The Waggle team

Bewertet mit 1 von 5 Sternen

Terrible customer assistance

Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans instead of investing in their system so it does not read high. Also, customer service is routinely not reachable and they just have AI chat that tells you to reset.

19. Mai 2026
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Antwort von My Waggle

Hi there,

We’re truly sorry to hear about the repeated issues with your Waggle Pet Monitor and the frustration this has caused. We completely understand how important accurate readings and reliable service are for your pet’s safety.

we'd like to send a replacement, Could you please confirm your shipping address by contacting support@mywaggle.com? Our team is here to ensure your monitor works correctly, and we’ll provide any guidance needed to avoid similar issues in the future.

Thank you for giving us the opportunity to make this right.

Kindest regards,
The Waggle Team

Bewertet mit 5 von 5 Sternen

Waggle saved our dogs lives!

Our Waggle literally saved our pets lives. Last year we were in Utah, camping in our RV. We were set to go on a three hour Razor ride. The temps that day were well over 100 degrees. As we were leaving the RV, my husband's shoulder accidentally brushed against the thermostat, shutting off the AC. About an hour into our ride I started receiving Waggle alerts, notifying us the temperature in the RV was rapidly increasing. My husband told me not to worry about it. I knew better. I felt the Waggle was reliable and had always been accurate. We rushed back to camp, which still took almost 45 minutes. At this point the temp inside the RV was 106 and still climbing. Our dogs were soaked with sweat and in distress. They luckily were fine after some recovery time. Even though I felt like a horrible dog mom, I truly know that the Waggle device saved their lives. We will never go without one. We now also have a protective cover over our thermostat. 💙

19. August 2025
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Antwort von My Waggle

Thank you for sharing your story. We’re so glad Waggle was able to alert you in time and that your dogs are safe. Your trust means the world to us, and we truly appreciate you being part of the Waggle family. 💙

Bewertet mit 5 von 5 Sternen

Waggle literally saved my dog's life

Waggle literally saved my dog's life. I travel a lot for my business and my dog is always with me. I was in an appointment and my AC on the roof went out in the middle of summer. My Waggle alerted me to the temperature change and I was able to go and save my buddy. If I didn't have a Waggle, my best friend certainly would not have survived. Is there an option for one million stars???

8. Mai 2026
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Antwort von My Waggle

Thank you for sharing this. We are so glad Waggle alerted you in time and that your buddy is safe. Stories like this are exactly why we built Waggle, and hearing that we earned a “one million star” review truly means the world to our team. ❤️

Bewertet mit 5 von 5 Sternen

Must have for RV and home life!

We travel a ton! Part-time in our RV, full-time in south Florida is where we call home. No matter if we’re on the road or at home,Waggle is with us every step of the way it gives us peace of mind in the Motorhome knowing that Coco is safe and if the power goes out, we’re notified immediately and then I can also check in on her at any time in the RV or at home

7. Mai 2026
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Antwort von My Waggle

Hi Jeanette,

Thank you for taking the time to share your experience with us. It means a lot to know Waggle has earned a place in your everyday life and travels. We truly appreciate your support and wish you and Coco many safe adventures ahead!

Bewertet mit 5 von 5 Sternen

We love our Waggle camera for our RV

We love our Waggle camera for our RV! It gives us peace of mind when we step out of the camper to run errands and they can’t tag along.

7. Mai 2026
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Antwort von My Waggle

We truly appreciate your support and are happy to hear Waggle has been part of your travels!

Bewertet mit 1 von 5 Sternen

This camera is not worth it

This camera is not worth it! It constantly turns off on it's own. Customer service tells me to uninstall the app and reinstall the app.. done that too many times to count. The app is worthless! One of the last updates has completely kicked me out of the app.. meaning I no longer can watch any recordings or go live without the app crashing or just kicks me out completely. It doesn't get the full recordings. Someone could walk on to our yard and it records only when they're leaving or doesn't record anything. Customer service tells me to reconfigure the camera.. again, I've done that too many times to count. It doesn't work! I haven't even had it a year. I'm definitely not going to continue using this camera.

3. Mai 2026
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Antwort von My Waggle

Hi,

We sincerely apologize for the frustration and inconvenience you’ve experienced. We appreciate you taking the time to share this feedback.

Your concerns regarding the app update and camera performance have been shared with the appropriate teams, and our support team will be reaching out shortly to assist you further.

We’ll work to resolve this as quickly as possible!

Bewertet mit 5 von 5 Sternen

The Waggle team is awesome

The Waggle team is awesome. Always there to answer your questions, help if you have an issue and expanding their services. I have used Waggle for starting our 3rd year full time RV ing.

4. Mai 2026
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Antwort von My Waggle

Thank you so much for the kind words and continued support! We are glad to hear Waggle has been helpful throughout your RV journey, and we truly appreciate you being with us for the past 3 years. Safe travels and we are always here if you need anything!

Bewertet mit 1 von 5 Sternen

You can't unsubscribe to these creeps

You can't unsubscribe to these creeps. If you select to NEVER receive information from them, there is a sentence below the drop down box that states, "Waggle will only contact you at (me email address was here) with referral and reward updates." I don't even own their product and never will with this constant harassment. The local DA should be involved with these unethical practices.

15. April 2026
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Antwort von My Waggle

Hi,

We are sorry to hear about your experience. We take concerns around communication and user preferences very seriously.

Based on your feedback we would like to investigate this further, as our system allows users to manage and unsubscribe from communications at any time. It’s possible there may have been a misunderstanding or technical issue.

Please reach out to us at socialdesk@mywaggle.com with more details so we can look into this and resolve it promptly.

We appreciate you bringing this to our attention.

Bewertet mit 1 von 5 Sternen

I installed the temp sensor in my RV

I installed the temp sensor in my RV. The battery dies in 3 days and only updates every 10 minutes. Company says this is normal and all is well. Don’t buy this it’s not worth the fee. I also have the 4g camera which is decent at best. Please do your homework unlike me.

1. April 2026
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Antwort von My Waggle

Hi Jacob Nelson,

We’re sorry to hear about your experience and understand your concern.

The Waggle Pet Monitor sends instant alerts as soon as the temperature reaches your set threshold. When conditions are normal, the app provides periodic updates every 10 minutes.

To help extend battery life, Waggle offers two modes:

Standard Mode: Provides periodic updates updates every 10 minutes and typically lasts up to 3 days, depending on usage.
In Extended Mode, it provides periodic updates every 1 hour and offers longer battery life.

Note:  In both Standard & Extended modes,  Alerts are sent instantly in real time when the set temperature limits are breached.

For more details, please refer to:
https://support.mywaggle.com/faq-videos/pet-monitor-real-time-alerts.mp4
https://support.mywaggle.com/faq-videos/pet-monitor-battery-power.mp4

If you’re still experiencing issues, we’d be happy to assist further, please feel free to reach our team at support@mywaggle.com.

Kindest regards,
The Waggle Team

Bewertet mit 1 von 5 Sternen

Ticket closed before problem resolved

I’ve been parked in the same location for over two months. I’ve continually received messages that my RV has moved. I reported the problem to Waggle. They claimed to have fixed the problem and closed the ticket. Shameful since I was never contacted before closing the ticket. Stay away from the defective Waggle pet alarm.

10. Februar 2026
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Antwort von My Waggle

Hi John Waters,

We’re sorry for the ongoing issues with the movement alerts and for not properly communicating with you during the resolution process. We’ve escalated your case to ensure this is fully addressed, and we’ll reach out to you shortly to make it right.

Kindest regards,
The Waggle Team

Bewertet mit 5 von 5 Sternen

Our Waggle is a life saver

Our Waggle is a life saver. It keeps our RV monitored for our baby Cadence and we also use it during the winter to monitor freezing temps within the rig. The fact it is Verizon, we don't loose the signal hardly at all ( only out in the desert of Arizona for a few miles) other than that, excellent coverage!

12. November 2025
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Antwort von My Waggle

Hi Mark McCellan,

We’re so glad to hear that Waggle is keeping Cadence safe and providing peace of mind while travelling and during winter. It’s great to know our Verizon coverage is working well for you! Thanks for trusting us with your RV monitoring needs.

Kindest regards,
The Waggle Team

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