MTJ customer support is one of the best i have seen in recent years. Prompt response and follow up to any issues, always ready to assist. They deserve 5 stars rating.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really poor with communication, I signed up for free trial. I couldn’t add my broker and came up with contact support. How do you get support when there isn’t a telephone number or email on there webs... Mehr ansehen
Unternehmen hat geantwortet
I got a discount from Goat Funded Trader which I currently trade with and upon application, there was an order error. I reached out to support and actually got adequate support from Jenny. She asked... Mehr ansehen
I already knew the standard to expect as I already had Goat Funded Trader backing how I felt about Edward. I conclude that by saying the expectations have been met and also blown me out of the water.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Doubting your Trades or your Strategy? Unlock your trading potential with MTJ, the First All In One Trading Software! Reach your next trading goals with our simple-to-use trading software. Backtest, Journaling & powerful Analytics. All in 1.
Kontaktinformationen
Calle Perez Galdos 32, 35002, Las Palmas de Gran Canaria, Spanien
- support@mytradingjourney.app
- mytradingjourney.app
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
good Journaling website
MTJ customer support is one of the best…
MTJ customer support is one of the best i have seen in recent years. Prompt response and follow up to any issues, always ready to assist. They deserve 5 stars rating.
MTJ is really Great platform and the…
MTJ is really Great platform and the support teams are so fast and very supportive i am really satisfied by my trading journey platform and it's team 🔥 🙏
…review
Very kind hearted staff and very reasonable prices
5 weeks and still waiting for a valid…
5 weeks and still waiting for a valid licence key! Support is a joke, everybody called Jenny and some responses are AI. Full of excuses!
Superb Support
I got a discount from Goat Funded Trader which I currently trade with and upon application, there was an order error. I reached out to support and actually got adequate support from Jenny.
She asked for certain requirements and worked on my subscription without me having to do anything.
great customer support and also great…
great customer support and also great back testing site
Scam app!
Guys please be very careful of this scam app, they got me scammed out of my hard earned money ($240) . I sent multiples email to support and before they respond back it takes forever! Bad and poor customer support.. secondly my 240 is gone because I couldn’t use the service I paid for. I was given a fake license key, I was able to login into thier website but unable to connect any account. I have been on this for the past one week. Yet nothing has been done. Please don’t be the next victim! They are scammer. I have prove of my payment and their confirmation. Traders please Watch out for this scam app.
SADAQ haaruun
I purchased MTJ copy trader for 1…
I purchased MTJ copy trader for 1 month. My experience with them was great. If someone is trading multiple prop firm accounts then I'll highly recommend you MTJ copy trader.
So far so good 👍🏽 can't complain their…
So far so good 👍🏽 can't complain their service is satisfying
App molto utile ed efficiente.
App molto utile ed efficiente.
Aiuta a controllare i risultati e a migliorare nelle performance.
Poor platform
Poor platform, it goes jerkily, in the replay it blocks the time frames, if I click the play button it starts but does not develop the candles that by changing TF actually develop and the platform blocks, often it also requires 30 s to load the passage from one TF to another, a source of unnecessary stress when you are in the chart. used for 2 hours, I contact support for the refund of the monthly fee but they do not respond. to be avoided absolutely.
update: the refund has been issued, I would be happy to try the service again later when the above issues are fixed.
Terrible all round.
Terrible service. Had to chance support 3 times to finally get a reply. After that I had to keep chasing for a further reply. No reply after I requested a refund. Not going to bother chasing anymore. Terribly run, deserving of this 1 star review.
zero support staff.
Good evening all, I'm not in the habit of leaving bad reviews but i feel i have a duty to potentially prevent anyone else sharing my painful experience.
I purchased the trade copying service on the 14th. Received confirmation via lemonsqueezy and a receipt showcasing my active subscription and payment renewal date. I didn't receive any product information or licensing codes. after a conversation with a robot i emailed their support staff.
days later i've been advised it get sent automatically and that i should check my junk and any other alternative mail section that it may of been sent to. After a thorough search nothing. I replied instantly. 3 days later another reply asking my email address that I've linked the purchase with and that my case has been pushed to a different team.
Its been almost a week now. No product. No response. 1 week less on the VPS I've simultaneously purchased.
Extremely disappointing being tripped at the first hurdle. If you encounter any issue at all be aware of the zero support staff.
Josh.

Antwort von My Trading Journey
terrible company
terrible company, i’ve been waiting a week for a reply from support, and they’re not processing my refund just giving excuses all the time. would spen my money there
Muy buen servicio de Copy Trading y muy buena atención de soporte, esa ha sido mi experiencia personal
Mi experiencia hasta el momento ha sido muy buena con el servicio de Copy Trading. Tuve unas consultas sobre el uso de la herramienta y el soporte estuvo atendiéndome constantemente hasta que di con mi problema. El problema que tenía ni siquiera era del servicio Copy Trading, pero aún así dieron con el problema (el problema tenía que ver con la empresa prop firm que estaba utilizando yo) y ellos me orientaron sobre qué podía ser y pude adaptarme a la situación gracias a ellos. Mi experiencia ha sido esa. Por eso sigo con ellos 👌🏻👌🏻
Their copy trade is not user friendly…
Their copy trade is not user friendly its really hard to install and use. I thought it was going to be really helpful and is easy to setup like other copy traders but its not and its really hard. I asked for an refund but they said they cant do it. So please dont use their copy trader better to stay away from them.

Antwort von My Trading Journey
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







