Firstly, amazing customer service. I love the products, both the original coffee which I've been drinking every day for over two years now, and the newer black edition too. Just tried the chocolate f... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found that during the recent heatwaves, drinking cold Myracle really helped. I just made it and let it cool. It gave me energy to do the basics when I was feeling exhausted.
I’ve been using Myracle Coffee for a while and I’m really happy with the new rebrand and updated blend. The taste is still great, and I like that they’ve added vitamins without changing the price. S... Mehr ansehen
I'm a lifelong coffee drinker, and for years I've been reliant on that early morning caffeine fix. But after seeing a gradual rise in anxiety, I knew I needed to find an alternative to allow me to con... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Myracle is designed to enhance focus, energy, and wellness through it's unique blend of coffee & functional mushrooms.
Kontaktinformationen
3rd Floor, 86-90 Paul St, , EC2A 4NE, London, Vereinigtes Königreich
- support@myracle.co.uk
- myracle.co.uk
4.3
Hervorragend
71 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered one pack and then was charged…
I ordered one pack and then was charged for a second a month later, they stated that I had signed up for a subscription. I wouldn't have bought anymore as it did something awful to my stomach and I ended up having to take Omeprazol for a month. Tried this coffee again a month after the Omeprazol, just to check it was that and I have the stomach issue again now. It obviously has adverse effects for some people.
20. September 2024
Bewertung ohne vorherige Einladung
Antwort von Myracle
Dear Julia,
Thank you for taking the time to share your experience. I’m Jamie, the owner of Myracle, and I’m truly sorry to hear about the issues you’ve encountered with our product and subscription service.
We aim to be as transparent as possible about our subscription service. During the checkout process, details about the subscription are highlighted, and we send a confirmation 2 days before payment is taken to ensure customers are aware of their subscription.
We also offer free cancellation up until the point of dispatch and free returns for unopened pouches (we even cover the return costs).
That said, we understand how this can be frustrating if it wasn’t clear, and we’d love the opportunity to make things right.
I’m sorry to hear of the adverse effects you experienced while taking Myracle. Our product is crafted with natural ingredients, is free from GMOs, Gluten, Dairy and other known allergens. Since individual sensitivities vary it may be worth exploring further if you have any intolerances to any of the ingredients.
Please reach out to us directly at support@myracle.co.uk so we can address your concerns further and fix any billing issues that may have occurred.
Thank you for bringing this to my attention, and I hope we can make things right for you.
Kind Regards,
Jamie
Owner, Myracle
Bit of a scam
Purchased using the one time order rather than subscribing, and forgot about it. 1 month later and I get an email saying I've ordered another bag, that I can't even return now and get my money back because I don't live at that address anymore 🙃
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von Myracle
Hi James,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, as this is not the impression we want our customers to have.
It seems there's been an issue with the site in the past where users who opted for a 1 time purchase were enrolled in a subscription.
Let me assure you this is an error and not the practice of Myracle.
If you haven’t already, please reach out to our customer service team at support@myracle.co.uk so we can review your case further and issue any refunds as appropriate.
We appreciate your feedback and the opportunity to improve.
Best regards,
Jamie
Owner, Myracle
AVOID MYRACLE AT ALL COSTS!
I bought 2 pouches of coffee, used one and part of the second. It did literally nothing for me; I felt no benefit whatsoever. But Myracle's guarantee states "If you are not astonished with the results, then at any time in the next 60 days let us know and we'll refund every single penny of your investment. No questions asked." So I returned the partially-full pouch (having thrown the empty one away).
They eventually gave me a refund of HALF the money I paid. When I queried it, I was told: "to be eligible to be refunded for second pouch, the 2nd pouch must be unopened [sic]."
NOWHERE does their Guarantee state that there are any conditions of any sort at all, especially that one. I am angry, feeling that I bought the product under false pretences. So I am reporting them to Trading Standards.
2. September 2024
Bewertung ohne vorherige Einladung
Antwort von Myracle
Dear Penny,
Thank you for taking the time to share your feedback. I’m Jamie, the owner of Myracle, and I’m truly sorry to hear that your experience with our product and refund process has left you feeling disappointed and frustrated.
We stand by our 60-day guarantee, and I deeply regret that our terms were not communicated more clearly in your case. While our policy does require unopened pouches for a full refund of additional items, I understand how this might not have been clear from the information provided, and I apologise for any confusion this caused.
Your trust is extremely important to us, and I’m committed to making things right.
I would love the opportunity to discuss this with you further and work toward a resolution that feels fair to you. Please contact us directly at support@myracle.co.uk so we can address this matter and ensure your concerns are fully resolved.
Thank you for bringing this to my attention. Feedback like yours helps us improve our processes and better serve our customers moving forward.
Warm regards,
Jamie
Owner, Myracle
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.