Mypura.com Bewertungen 2'237

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We loved Pura nappies but the new design gives my baby blisters round her back so we had to switch to another nappy provider. I’m hoping once she’s big enough we can switch to your pull ups but she’s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing company who I will happily recommend to all parents. Very receptive to feedback and also more than willing to help with any issues. Tom’s customer service is second to none so special... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order and delivery was prompt, even over the Bank Holiday weekend. We love the fact that Pura spearheaded nappy recycling initiatives around the UK, and look forward to hopefully seeing this c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Babyausstattungsgeschäft
  2. Windelservice
  3. Drogeriemarkt

Vom Unternehmen geschrieben

Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

2237 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Easy to order and to change delivery…

Easy to order and to change delivery dates if needed.
Good pricing for loyalty

16. November 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Susan,

Thanks for leaving us a review. We're glad to hear that you're enjoying our super handy subscribe and save service. We wanted to make it as simple as possible to get the products you need when you want them!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

I have been using Pura nappies for my…

I have been using Pura nappies for my twins for a while now. I am really happy with the nappy pants and the non toxic materials they use to make them. I also think they’re subscription is very reasonable and convenient!

1. November 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Lia,

Thanks for leaving us a review. We're glad to hear that our nappies have been working so well for your little ones and that you're enjoying our super handy subscribe and save service too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Great nappies and excellent customer service

These have been the only nappies I’ve used since birth my daughter is now 15 months. We have had no issues, the subscription is 100% worth it , I love the material is kind to her skin as both me and my partner have quite sensitive skin and we didn’t want to risk it. Also the customer service is really good, I have forgotten to size up before my subscription got shipped out and they quickly sorted out my returns for me without any issue.

13. November 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Tio,

Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for you daughter and that you're enjoying our super handy subscribe and save service too!

Thank you for the kind words about our customer service too, we're always here to help if there's anything you need.

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Great nappies, totally recommend!

We are first time parents and haven’t used any other brands. So I can’t compare how it performs compared to others. But so far, as long as we have the right size nappies, they seem to contain everything in it, with minimal leaks. The sizing is very accurate. Only concern I have is that it doesn’t last the whole night. We have to change our baby 3 times or so in the night (basically everytime the baby wakes up, we change) otherwise it leaks. It’s either related to the nappies or our baby just poops and pees a lot :) not sure. Pros are they are soft, cotton, absorbs the pee very well (we had only minimal nappy rash so far), vegan, local to UK. Subscription works very well too. The delivery is super fast. Two weeks seem to be the perfect frequency for us. The order arrives the next day with DPD. We are very happy and not considering changing brands until potty training.

27. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Tuuba,

Thanks for leaving us a review. We're glad to hear that you're enjoying our nappies and that they're working well for you and your little one. Our goal was to make a nappy that is suitable for sensitive skin all without compromising on performance.

We're thrilled that you're enjoying our handy subscribe and save service and speedy next day deliveries too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 3 von 5 Sternen
Mypura.com-Logo

Antwort von Mypura.com

Hi Maxim,

Thanks for leaving us a review. We're really sorry that we have temporarily been out of stock of size 3 nappies. We can confirm that we are now back in stock of all sizes.

We want to reassure you that we will be working to ensure any out of stocks are avoided going forward.

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Great nappies and customer service!

These nappies are true to their description, gentle on the skin and made of natural, good quality materials. My son rarely gets any nappy rash (but this could also be because we have the best baby balm that is soothing and healing) and the sizes are comfortable. Tom in customer service is always helpful, friendly and compassionate, resolving any issue we may have with delivery or stock. The reasons we subscribe to MyPura are because of the quality of the nappies and because of the great customer service we receive from Tom. Well done, team! Thank you!

23. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Marilyn and Dan,

Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies. We purposefully ensure not to use any chemical nasties in our nappies to ensure that they're as gentle as possible on even sensitive skin.

Thank you for the lovely words about our customer service too which we will share with Tom. We're always here and happy to help whenever you need it!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

We love these nappies and wipes

We love these nappies and wipes, I love that they’re clean and non-toxic for my daughter and better for the planet. The subscription service is easy and the delivery company share a clear time slot.

22. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Stephanie,

Thanks for leaving us a review. It's great to hear that you're loving our nappies and wipes along with our subscription and speedy delivery service too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 2 von 5 Sternen

Product is fantastic but order always…

Product is fantastic but order always arrives late.

18. September 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi,

Thanks for leaving us a review. We're glad to hear that you think our products are fantastic!

However we're really sorry that you're finding your orders to arrive late. We do always aim to delivery orders next day however we're sorry again if this hasn't been the case. We have reached out to you directly to discuss this further with you.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

The nappy pants are amazing

The nappy pants are amazing. Soft and comfy, my child has no problems like she has with others. She happily wears them snd doesnt mind having a nappy change.

Shes autistic so ive been through lotd of brands, some are too thin and irritate her.
Some too big and bulky so it looks like she packing sonething down her nappy.
And others that just leak and she moves them to the side so shes rocking a thong.

Only downside is that there are expensive with so few nappy pants in the pack.

31. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Hayley,

Thanks for leaving us a review. We're thrilled to hear that you're enjoying our nappy pants and finding them super soft and comfy for your little one and that they're just the right size too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Very nice nappies

Very nice nappies, very skin friendly for babies. Really love these nappies

14. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Ankita,

Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies. We purposefully don't use any chemical nasties in our nappies to ensure that they're as gentle as possible on even the most sensitive of little one's skin!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

My baby born and I'm using this pura…

My baby born and I'm using this pura nappies since he born and very good nappies and satisfied with nappies. Also very good customer service go above and beyond

24. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Anam,

Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for your little one and thank you for the kind words about our customer service too. We're always happy to help!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Great products that are good for babies…

Great products that are good for babies and toddlers and the environment at reasonable prices.

21. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Elizabeth,

Thanks for leaving us a review. We're glad to hear that you're loving our products as much as we are, thank you for being a Pura customer!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 4 von 5 Sternen

Customer service and nappies are great

Customer service is great from Pura. Nappies are really good for my baby compared to leading brands that give him a rash so I love them and want to stick to them however I would say the sizing isn't too accurate and it would be great if I could bulk order the nappies in mixed size as now I have too many size 1 that were outgrew at 8lbs

2. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Maya,

Thanks for leaving us a review. It's great to hear that you've had a great experience with our customer service. We're happy that our nappies are working well for your little one too!

However thank you for the feedback on our sizing and us potentially offering mixed case sizes which we will take on board.

If you do need to return any unused packs to us please drop us an email at hello@mypura.com and we would be happy to help!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Amazing products and amazing service

Amazing products and amazing service, every time. Have used Pura for my first child and am starting the journey all over again with my second.

17. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi,

Thanks for leaving us a review. We're thrilled to hear that you're enjoying our products and service. Thank you for being a loyal Pura customer too and helping us make a change!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Best customer service I have ever had

Best customer service I have ever had! Tom at My Pura was so helpful... I shall miss them now my daughter is out of nappies!

18. September 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Laura,

Thanks for leaving us a review. We're thrilled that our customer service is the best you have experienced. Thank you for using Pura products and for being a loyal customer!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Pura is the best ever nappies we used…

Pura is the best ever nappies we used for our little ones. When we had our first baby we tried a number of brands but all caused rashes for our newborn. We finally stumbled on pura and there was no going back. When we had our second one there were no doubts but to reach for pura. Whats even better is their very flexible subscription and next day delivery, pura has never let us down. Also have to mention their customer service who responds within 2 hours to email queries! Would highly recommend pura to all parents.

12. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Riji,

Thanks for leaving us a review. We're thrilled to hear that our nappies have worked so well for your little ones. We purposefully ensure not to use chemical nasties to ensure that they're as gentle as possible on even the most sensitive skin.

We're glad that you're enjoying our speedy delivery service and thank you for the kind words about our customer service too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Lovely soft nappies

After trying different eco nappies, these are our favourite ones. They are much softer than the other ones and we have less leakage.

26. September 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Dagmara,

Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies and how super soft they are too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Brilliant products and customer…

Brilliant products and customer service- B corp company too which is a huge plus for me as a consumer

10. Oktober 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Lucy,

Thanks for leaving us a review. We're thrilled to hear that you're enjoying our products and thank you again for the kind words about our customer service. We're super proud to be B Corp Certified too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Outstanding nappies

Outstanding nappies! Honestly I couldn’t imagine using any others - EVER!! My baby’s nappies never leak even if I’ve left them on for a long duration overnight & they weigh a tonne! Theyre super absorbant, never leaving my babies skin feeling damp even when the nappy is full! Neither has she ever had any sort of rash or irritation from the nappy! I feel as though she’s so safe & secure in these nappies & it’s saves a lot of extra clothes washing knowing that she never leaks or has a blowout!

18. September 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi,

Thanks for leaving us a review. We're glad to hear that you're enjoying our nappies and hare having a leak free experience. We wanted to make a nappy that wasn't just high performing but also as gentle as possible on even the most sensitive skin!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Bewertet mit 5 von 5 Sternen

Very reliable company

Very reliable company. Always helpful & prompt with queries. Great products.

18. September 2025
Mypura.com-Logo

Antwort von Mypura.com

Hi Rachel,

Thanks for leaving us a review. We're glad to hear that you're loving our service and products. Thank you for the kind words and helping us make a change!

We really appreciate your feedback.

Warm Regards,

The Pura Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr