I made a previous Review regarding my order and not receiving it. Since then MyJam reached out and explained because items was not available they did not dispatch my order. Although this is frustratin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have been a customer for my jam for the last two years, everything was outstanding initially, but all my recent orders has been missing many items , I have tried to reach out to request substitute... Mehr ansehen
Great stock, next best thing to authentic Syrian food. Sensibly packaged. Arrived on time and got continuous updates. I got makdous, Turkish zayton, foul medemas (teeba brand), pickled turnips (sofra)... Mehr ansehen
Ordered different varieties of sausages thinking they were made by myjam. However, they are all sourced from different suppliers, this wasn’t what I expected. The Moroccan lamb sausages lacked salt w... Mehr ansehen
Unternehmensdetails
Über MyJam
Vom Unternehmen geschrieben
MyJam is the UK's largest online store for cultural groceries and food. You'll find over 6500 authentic Middle Eastern, Turkish, Egyptian, Lebanese, Greek, Palestinian foods... and more.
From your everyday and favourite items, to quality halal meat, fresh seasonal products and chef-prepared dishes, you can shop all the food you really love in one order. It's the best selection you'll find in one place.
So, let MyJam do your shop for you. We'll source authentic products from our network of local and specialist suppliers in London, and deliver nationwide.
The MyJam app makes shopping for your favourite cultural groceries easier than ever! You can create favourites lists, choose which products you're happy to accept substitutes for, and track the status of your order right through to delivery.
With so much on offer at MyJam you'll be able to find lots of products you just can't get in your local supermarket or cultural store. Here are some of our most popular categories to show a little of what you'll find:
Kontaktinformationen
Alliance Court, W3 0RB, London, Vereinigtes Königreich
- 07700 161494
- care@myjam.co.uk
- myjam.co.uk
Hat 4 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Scam Alert
Scam Alert – Avoid at All Costs!
I placed an order online and was told the items would be delivered on Monday. It's now well past that, and I still haven't received anything. I reached out via email, but no one has responded. There's also no contact number available to follow up on the order. I'm now in the process of raising a dispute with my bank to recover my money. Save yourself the time, stress, and hassle — avoid this company completely.
How disappointing
How disappointing — this is my second large order, and both have had missing items. This time, over £40 worth of products were missing. I also tried to call, but the WhatsApp number on the website seems to be either fake or not monitored. So far, we’re really not impressed.
Dishonest bunch
Initially they said none of the items I ordered are available so I emailed them to cancel the order and refund the full money. They then sent an apologetic email saying all items are available so I emailed asking them not to substitute any item. They ended up not delivering one item worth £15 and sent other substituted items and more other items than I asked for. In a nutshell they'd send you what they want and not what you want. I emailed them asking for a refund of the undelivered item and for them to collect the extra items that I haven't ordered they completely ignored me. They are dishonest and I would not recommend anyone to shop with them
Half of the items are missing.
Half of the items are missing.
I placed an order, it was not confirmed until I emailed them asking about it, as it was the delivery date and I had not had any communication. I was told the delivery had been delayed because of short stock, but that had been solved and I was going to get it delivered on the next day. Timing was not really a problem, so I did not really care about it, but I have just received the order and it turns out that half of the items are missing, almost half of the price of the order.
We will see if they send the remaining items or refund me, but for now I am not happy at all.
Looks promising
“I recently discovered MyJam. The website looks great and offers a wide variety of cultural products. I’m planning to try their service soon.”
Food came defrosted missing items charged for.
Food came defrosted. 6 packets of spice mix were missing and MyJam confirmed they were out of stock but I still got charged for them.
The box arrived ripped
Terrible quality
Terrible quality! I was deeply shocked when I saw what I have got! These products go straight to the bin at a reliable shop! Nobody should be expected to pay for this!
Experience could not be more negative
Bought a sausage. Cracked a tooth on a hard object found in the sausage. Emailed them right away. No response. Legal action ongoing since then. Leaving a review to alert others.
They are useless.They take your…
They are useless.They take your order.Dont bother to get back in touch so when you question them they say…oh yes we haven’t got that and we will give you a refund.Pathetic!

Antwort von MyJam
I had a mixed experience with MyJam
I had a mixed experience with MyJam. While some items arrived fresh and well-packaged, others were subpar or missing. Delivery was prompt, but the quality wasn't consistent. As a new customer, I hoped for better. They do have a diverse selection, which is promising, but there’s room for improvement overall.
A Taste of Home
Excellent, authentic products. Safe packaging. Great customer-service. Quick and reliable delivery
perfect easy to shop used it twice…
perfect easy to shop used it twice price n quality is good
Good food good service
I've bought a a few times from this company and been impressed with everything I've ordered. The glass bottles are so well protected and the chilled food arrives in a cool bag with a cool pack also a sticker on the box saying it needs delivery that day
Amazing customer service
Amazing customer service. There is definitely a need for such a service. Have already spread the word and many friends are using this service too Products arrive so well packaged in ice packs and within a few days. Have been using this service a few times already and will definitely be using them regularly weekly or so. Really good service.
Excellent service
Excellent service - fantastic packaging - always deliver on time - have loads of specialist products not available in supermarkets or general high street shops. They cover foods from all cuisines around the world. Would highly recommend.
Great online service
Great online service
Quick delivery with excellent packaging to insure it arrive in perfect condition
Had been looking everywhere for the juice we loved on holiday now we can enjoy at home
Everything you need all in one place…
Everything you need all in one place and delivered fresh to your door. Excellent service, I’ve ordered a few times now and very pleased with the quality of the products and service provided.
Excellent product and serv8ice
Excellent product and serv8ice! Will use again
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