My Guardian: Aged and Disability Care Bewertungen 37

Our experience with My Guardian Aged Care and Disability Support has been truly wonderful. From day one, the care and compassion shown to my mum have stood out, and it’s clear they genuinely care about the people they support.

Every carer who has visited has been kind, respectful, and attentive. Mum has formed such lovely connections with them, which gives us great peace of mind knowing she feels comfortable and happy in their care.

Diana, our case worker, has been an incredible support—always approachable, understanding, and proactive in making sure everything is running smoothly. Elie also deserves a big thank you for the way he coordinates everything so efficiently behind the scenes, making the whole process feel effortless for us.

The biggest difference has been in my mum herself—she’s brighter, more engaged, and genuinely looks forward to her visits each week, which means the world to us.

I would highly recommend My Guardian to anyone looking for reliable, compassionate, and high-quality care for their loved ones.

I am glad that I selected myGuardian as my Aged Care provider, having considered many others. In my experience the staff are easy to contact, interact and communicate with. They are courteous, helpful and responsive to my changing care needs. The qualified staff are accommodating and provide me with quality care and services. In addition, the services provided are monitored by Diana, my Case Manager to ensure that my care needs are being met. I am also confident that I can approach and seek help from her if I am dissatisfied with any aspect of service. I am very appreciative and thankful for the care and help provided to me by the various staff who help me to live independently. I have no hesitation whatsoever recommending myGuardian to anyone who is seeking a good age care provider.

No Fakeness in anybody.. professional in all ways ..Its more then a job they really treat you with respect where most providers dont! Its the best provider and I give them 101% I wouldnt want anybody else.. James Eleanor the team keep up the gr8 work..In a world of today people fall between the cracks in most providers my Guardian dont..👍

This doesn't sound like what most people will say but I am one of the lucky people who can say I am happy in my job! Yes. 19years in the care industry. Care Worker. That's me. I would not be here though, if not for my 'back up'. I write this post to thank My Guardian for their excellent work that they have been doing in helping many in the community, my client's and others and even our CEO and his family helping with charity work behind the scene! What they have done has touched me deeply, Their empathy and compassion. I want to thank them for letting me be part of the team and for giving me the continued opportunity to give my best to others. Go My Guardian!!!

Working with My Guardian has really helped me build my confidence and bring out a more caring side of myself. They've guided me through my role and supported me to grow and do my best in everything I do. Taking care of others has become such a rewarding experience, and I’m proud to be part of a team that truly makes a difference.

They provided exceptional care and support to my grand parents. Thank you My Guardian. Keep up the good services. I’m beyond grateful I found you, when we needed aged care help the most.

Starting at MyGuardian has been a great experience so far. From day one, the team has been welcoming and supportive. There’s a strong focus on participant care and doing the right thing by the people we support, which really aligns with my own values.
What stands out is the organisation’s commitment to growth and innovation, especially in areas like SIL and SDA.
There’s also a genuine sense of teamwork, with a lot of collaboration between different teams and roles. It’s early days for me, but I’m looking forward to contributing and being part of the positive impact MyGuardian is making in the community.

Just want to say that our parents are extremely happy with their services and love having their care workers assist them with everyday activities that they wouldn’t be able to do without them. What is a simple task to many, like grocery shopping, is once again possible for our mum thanks to the amazing team at My Guardian.

Your team has been fantastic with everything relating to both our parents as have all your care workers and associated support services.
You have enabled a much better quality of life for them both as well as offering support for both my sister and myself.

A company that has a big heart and makes a big difference to the lives of the most vulnerable. My Guardian is the true embodiment of loving one another and paying it forward, a rare quality that the staff do so easily.

My Guardian is my FIRST choice for Aged & Disability Care.

I cannot speak highly enough of the exceptional care and support provided by My Guardian Aged and Disability Care. From the moment we engaged their services, we were impressed by their professionalism and dedication.

The team at My Guardian truly goes above and beyond to ensure the comfort and well-being of their clients. They have been incredibly responsive to our needs, providing personalized care that has made a significant difference in our lives. Their caregivers are not only highly skilled but also compassionate, treating my loved one with dignity and respect at all times.

The support workers who come and assist my 10 year old autistic boys are so compassionate and nurturing towards him. He is always happy to know when they are coming to work with him.
As a parent of a child with limited language, it is hard to trust anyone to care for your child with needs.
My Guardian has truly settled my anxiety when it comes to assisting my boy and the workers really are guardian angels when caring for him.

The staff at My Guardian are always friendly and professional, and do a good job of accommodating me with the services that I require. The one area that I think could be improved relates to staff contact. It would be nice to be connected with the person that I need to speak with when I call, however most times they have been unavailable and this then results in multiple call backs and message taking, and can span over a couple of days. Nevertheless, I am happy with My Guardian as my choice in aged care provider.

Awesome really
Highly recommended

I have just changed from my previous provider to My Guardian , after doing quite a bit of research about providers. The change was smooth and I’m very happy with my choice. From the first interview telling me about My Guardian’s policy and charges , to subsequent contact ,I found them very approachable,efficient and helpful. I highly recommend My Guardian.

I’m happy with the service given by the company.

Thank you to all the staff at My Guardian for making it possible for my parents to stay in their home and provide all the necessary carers and services. Their quality of life has improved immensely. My Guardian has provided all the necessary professionals to get the best possible outcomes.

Great cleaning service provided by the cleaners that have been sent by the team

My Guardian is a very caring and compassionate organisation through its wonderful support staff.

Honest since the start of my relationship with My Guardian I have felt they are family.

They know who I am and always try and assist me when it comes to my dad.

Nessryn is an absolute gem, she cares and is on the ball.

I can’t forget Vicky either who has been a support especially around getting equipment organised for my dad.

Thank you My Guardian for having such a dedicated support team both in the office and those out in the community looking after our elderly parents / grandparents.

We have recently used Niche cleaning service for my parents.The job Mehmat and his team provided was exceptional.Not only perfected the requirements,but were also very pleasant to communicate with,to ensure total satisfaction with what needed to be done.
I highly recommend their service with absolute confidence.Thank Mehmat for your professionalism.