Had a RACV tow to My Car Windsor as car was struggling to accelerate to 80 kms. Something to do with the ignition. Problem was resolved.
Standort
Standort wechselnShell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181 Windsor, VIC, AU
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Das sagen Bewerter
I was looked after well as always. Service completed and I was informes of a couple of pending repairs required and best time frame to complete. Battery and wiper blades indicated requiring replacemen... Mehr ansehen
They are always friendly, accommodating and easy to deal with. They explain everything clearly and give you options before going ahead and fixing things that aren't urgent. They have even given me rea... Mehr ansehen
Kenny at MYCAR Chapel Street Windsor couldn’t be more helpful. He guided me through a not only mechanical requirements to my car that needed fixing but also found fractured petrol tank missed by insur... Mehr ansehen
Unternehmensdetails
- Reifenhandel
- Service für Automobilelektronik
- Fachhandel für Autobatterien
- Kfz-Reparatur und -Wartung
- Mechaniker
- Ölwechseldienst
Über mycar Tyre & Auto - Windsor
Vom Unternehmen geschrieben
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktinformationen
Shell Coles Express Service Station, Corner of Dandenong Road and Chapel Street, 3181, Windsor, VIC, Australien
- (03) 8585 7113
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Good service
Excellent 🥰
It was all so easy.
It was all so easy. Staff advised tyres and prices. Made booking. Installation was seamless and completed on time.
Friendly service and do what they say…
Friendly service and do what they say they will in the timeframe quoted
My tyre picked up a metal spike very…
My tyre picked up a metal spike very close to the MyCar service centre on Chapel St. I was assisted straight away and, although staff were very busy trying to finish jobs for other motorists on a Friday afternoon, I wasn't turned away. My tyre was repaired as soon as a staff member was available.
Terrible Experience
Booked my car in for a service on 25th September. Told them there was a problem with air cooler. Never called me back. Rang a week later, told they couldn't fix it and they had to send it to another store to get fixed. They never called back. Rang today 8 weeks later, to get an update. They now tell me I need to take it to a dealer. Absolutely hopeless.
Impressive
An impressive set up, staff were friendly, honest and the service impressive. I'll be back!
Honesty and integrity
I had originally bought 4 new tyres. I got a phone call from the technician who told me that 2 of my tires were still good. He rotated those 2 and put on 2 new. I was refunded 2 tyres, which was back in my account the same day. This saved me $370.
Prompt Urgent Service
Blown brake light globe. Pulled into MyCar Windsor and the helpful Manager, Kenny arranged for it to be immediately replaced. Within 15 minutes I was back on the road in a roadworthy car.
excellent customer service
excellent customer service. I always take my car here. The price on pick up is always the price quoted.
Easy to deal with had my tyre fixed…
Easy to deal with had my tyre fixed when said it would be
The staff at Windsor are amazing!
The staff at the Windsor store we absolutely amazing! They were very helpful and very friendly!
Friendly, helpful and responsive
The team is always quick to resolve issues like an unexpected tyre puncture. They provide good advice and are very helpful in getting me on the road again.
Just wish I had the car serviced before I got the brand new tyre, as it turned out my older car was not repairable and the wreckers got a great deal on that new tyre!
Always friendly and genuine
Always friendly and genuine. They don’t try to sell you half a zoo when u only want one thing :) going there for years with both cars! Great service!
Great customer service
Great customer service. Fast booking, fast service, plenty information provided.
Great service
Great service. Team were able to assess and repair the tyre puncture overnight. Answered queries, competitive prices, did followup call, with ability to take in the car despite no booking.
Verwendet eventuell KI als AntworthilfeMehr lesen
Quite disappointed
It seemed overpriced for virtually no work done.
The invoice also appeared to be inaccurate. One point mentioned that windshield wiper additive was added, but it’s just water — there’s no additive. Additionally, the warning light on my dashboard indicating low coolant was on before the service, and it’s still on and low afterward.
Overall, I feel like I’ve been ripped off and received a very half-hearted service for a considerable amount of money. I will not be returning.

Antwort von mycar Tyre & Auto - Windsor
There was a lack of customer care
There was a lack of customer care.
I had to call and ask when my car would be ready because I didn’t get an update or sms as told. I arrived 4hours later than I was told it would be ready only to walk in and see my car was only just being worked on. I had to wait there until the job was finished. No one even said anything to me. They all just avoided me until the job was done. Not even an acknowledgement.
Will most definitely not be returning

Antwort von mycar Tyre & Auto - Windsor
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