Andrew at mycar Richmond was great. Explained everything well and was great to deal with. Clear, concise and happy going. It's the little things that count in customer service. Will definitely be back... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The gentleman who met me at the counter was excellent. The cost was a bit expensive and the roadside assistance was great but I couldn’t cancel my racv roadside assistance so it was not helpful. I wo... Mehr ansehen
Friendly service with a good conversation with the mechanic on what was wrong and was fixed. Also let us know of potential futures that did not need fixing now but to keep an eye on. Quick service t... Mehr ansehen
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He too... Mehr ansehen
Unternehmensdetails
- Reifenhandel
- Service für Automobilelektronik
- Fachhandel für Autobatterien
- Kfz-Reparatur und -Wartung
- Mechaniker
- Ölwechseldienst
Über mycar Tyre & Auto - Richmond
Vom Unternehmen geschrieben
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktinformationen
620 Coles Terrace, 3121, Richmond, Victoria, Australien
- (03) 8585 7119
4.6
Hervorragend
164 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Friendly greeting and job was done on…
Friendly greeting and job was done on time, earlier than quoted when I booked the car in.
11. Januar 2025
Exceptional service at Richmond mycar
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He took the time to explain everything clearly, and even though I didn’t think it would be possible to fix everything within the time frame, he moved heaven and earth to make it happen. Not only did he complete the work efficiently, but he also ensured I was back on the road safely. I really appreciated his expertise and how he handled everything with such a level-headed approach. Highly recommend!
9. Januar 2025
Helpful staff
Helpful staff. Confirmed that there was a minor oil leak whilst replacing the tyres on the car and provided recommendations on addressing the issue
7. Januar 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Extremely Dissatisfied …
I went in to get one problem fixed and discovered after l drove my car home that l have another problem which may have been caused by My Car workers. I now cannot drive my car. After the service they also forgot to put the cover back over my engine (it was left in the workshop) and l had to go back and have it put in.
It would have been appropriate if they had informed me of any other issues with my car. Together with the fact that they forgot essential components to my car and did not inform me of other issues negligent on their part.
I am extremely dissatisfied as the service cost me $1454 and l cannot drive my car.
17. Dezember 2024
Antwort von mycar Tyre & Auto - Richmond
Hi Chris,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good job , on time .
They doing a good job and very friendly, I am very happy to go again next time.
17. Dezember 2024
can't speak highly enough of the…
can't speak highly enough of the richmond crew , a very positive experience thks for fitting me in
rob
9. Dezember 2024
Amazing service and very friendly
The mechanic at My Car Richmond was incredibly kind and helpful. He looked after us when our car broke down and was very good at his job.
28. Oktober 2024
I barely made it to Vic Gardens because…
I barely made it to Vic Gardens because my tyre was going down.
The team made room for me with no notice, fixed my tyre and I was able to continue my working day.
A great human experience in old fashioned customer service! Very rare these days!!!
Thank you guys!
14. September 2024
Terrible experience
Terrible experience. Didnt start the job, didn’t communicate, I just asked for a tyre change. Wasted my day. Customer service was extremely rude and didn’t apologise for the poor service, only to call me ‘sassy’ when I expressed my dissatisfaction
13. August 2024
Antwort von mycar Tyre & Auto - Richmond
Hi Dale,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
smooth and easy process
14. August 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.