mycar Tyre & Auto - Carousel Bewertungen 224

Changing appointment times were not a problem and they could fit me in a week earlier which was great

The store manger was very helpful and accommodating. I had hit the kerb and badly damaged my tyres. The car had to be towed in and I was quite distressed but MyCar took care of things efficiently. I’m grateful for that.

Great communication, easy to organise everything online, polite and friendly interactions. Thanks :-)

Friendly, knowledgeable staff, great, trustworthy service.

Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already completed this service? even though my Log book Service was stamped at 120K in December 2023 and i was now out of pocket a further $185 to cover 4 x sparkplugs.
In saying that the vehicle is running well

I recently had my tyres changed at MyCar Carousel and was very impressed with their service. The team was professional, efficient, and ensured everything was done to a high standard. I appreciate their attention to detail and the quality of their workmanship.

Nice manager
Good Black Friday sales with tyres
Fit me in to do front breaks as well
I will be back
Thanks

They did good job

I was pleased that they bettered a competitors quote but i asked that they put the new tyres on the front and move the front to the back. One new one went on the front and one new one on the back, with a wheel alighnment surely they would know that it would be required that new tyres on the front being a different tread pattern.

The staff were very courteous to deal with. I was happy with the service provided.

Still awaiting a call on replacement visor...could someone please call me with a price?

Car went into limp mode after service while my wife was driving. Manager told my wife to leave the car and they would look at it tomorrow. Which would of left her with no way of getting home, I drove to the store and found that the intercooler hose was undone and fixed it myself. Also no service sticker was put on windscreen. Absolutely rubbish service. I will make sure people know not to use this store.

Car was booked in for 12pm, to be collected at 1pm. Came back at 1:30, and they hadn't started yet. Was told 'the boys went on lunch'. Well what is the point of booking a collection time???

Customer service and communication was very good

Great customer service and trustworthy

The service was very expense for 150 000, due to this, I will not be returning. Recommendations very good, but the feel the price was excessive. Also, my motor vehicle smells are oil … it has been a few days, and still not pleasant to drive with the windows up.

Just put my car in for a general service. They weren’t pushy with extra sales (which is nice) however did suggest I replace my back windshield wiper be replaced with out there being any sign of being checked (ie the window is still dusty/unwashed). Compared to other services I’ve had at other centres there wasn’t any ‘above and beyond’ service.