MyBudget Bewertungen 1’539

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I called in something of a logistical and financial pinch, not to mention my usual high expectations. Happily my call was managed by Nicole, who was absolutely spectacular and selflessly took t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Joining the ‘my budget’ journey has been the best financial move we’ve made. The team are very precise at what they do and are genuinely here to help crunch the numbers that cause stress. I spoke... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Generally a very good paid budget planning service. Provides a fire and forget process for regular bills and allows for targeted savings. Has some drawbacks. The "look ahead" period for budget plannin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have with you for over 15+years and have always been treated with great respect. Have never coming across any staff who weren’t (more than) polite and great to work with. I often recommend you to pe... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Finanzberater
  2. Alternative Finanzdienstleistungen
  3. Insolvenzdienstleister

Vom Unternehmen geschrieben

MyBudget is Australia’s largest personal budgeting specialist. Since 1999, MyBudget has assisted more than 130,000 Australians live a life free from money worries and achieve their financial goals. MyBudget has helped Australians clear their debt, pay their bills on time and save money for the future.

Live your life without having to worry about money.

Vom Unternehmen geschrieben

Pay your bills on time, have savings in the bank and achieve your financial goals faster!
1300 300 922 | Call now to request a FREE, no obligation consultation.

Book Your Free Phone Consultation Today

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.

Bec and Jarrad thought they were doing a good job with their money, until they realised they could do even better.
“We’ve had the confidence to go and buy our first investment property and we’ve also purchased a camper trailer, which means we can go away more with the kids on the weekends. It’s just given us the confidence that we’ve got the money there to do the things we’ve always wanted to do.” - MyBudget Clients, Bec and Jarrad

Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

1539 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

That these people are here to help you.

I had wonderful experience and great help to achieve my goals. It was stressful at the beginning but it all worked out well at the end. The staff was fantastic, we always had a good laugh.

18. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von MyBudget

Thank you so much for sharing, Georgina.

We're so happy to hear that your experience with us was full of laughs and high-quality customer service!

It’s wonderful that our team was been able to support you through the challenges and guide you towards success — all while helping you achieve your financial goals!

Wishing you all the best as you move forward.

Warmly,
Maddy and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Everyone is so patient and kind

Everyone is so patient and kind, nothing is too much trouble. I appreciate that l never feel judged. The support is so important my mental health is so much better with my financial health under control.

11. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von MyBudget

Thank you so much for sharing your experience with us.

We’re really glad to hear that you feel supported and understood — that’s exactly how we want you to feel.

Knowing that our team has made a positive impact on both your financial and mental well-being means the world to us.

We’re always here for you, and cannot wait for the years of support to come.

Take care,
Maddy and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Customer Service A1

From start to finish and throughout the whole set up I have been less stressed, know my bills will be paid on time and if I ever need anything just let them know so they can fit it into my budget. Also would like to thank my number one money coach CARA. She is so amazing at what she does and I cant thank her enough. 10star rating.

13. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von MyBudget

Thank you so much for your wonderful feedback, Jeanine!

We’re delighted to hear that the whole process has helped ease your stress and made managing your bills simpler.

A 10-star rating? Wow, we’re over the moon! Cara will be thrilled to hear your kind words — She really is a star and a vital part of our team.

We’re excited to support you on the rest of your financial journey and can’t wait to see what’s ahead.

Kind regards,
Maddy and the MyBudget Team

Bewertet mit 5 von 5 Sternen

I spoke with Kara from the specialist…

I spoke with Kara from the specialist team and to be honest, she is by far the best one I have spoken to! Very polite and understanding. I'm so pleased. Make sure you keep her onboard!!!! Thank you Kara!

13. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von MyBudget

Wow, thank you so much for your amazing feedback, Paula!

Cara always goes above and beyond to help, and it’s fantastic to hear it made such a difference for you.

We’re definitely keeping her onboard—she’s a true asset to the team!

Thanks again for taking the time to share your experience.

Warm regards,
Maddy and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Great and friendly experience

Friendly, and made the experience a lot more simple than I thought it would be. Made me feel like more than just a number or a normal customer.

11. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von MyBudget

We love hearing this, Aaron!

It’s fantastic to hear that you felt supported and valued throughout the process.

Making things simple and treating every person with genuine care is exactly what we strive for— so it’s wonderful to know that came through in your experience!

We can’t wait to keep supporting you throughout the rest of your financial journey!

Many thanks,
Maddy and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Solving my depths and learning me how…

Solving my depths and learning me how to manage my finances heep now can save go overseas buy new car love company very well organised
Kind regards John Harrison

5. Mai 2025
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Antwort von MyBudget

Wow this is awesome to hear, John!

We’re so happy that our support has helped you better manage your finances and save for your goals like traveling overseas and buying a new car.

We’re here to keep helping you on this journey—excited to see what you accomplish next!

Thanks again,
Maddy and the Mybudget Team

Bewertet mit 5 von 5 Sternen

Financial Freedom

My financial journey with My Budget has been nothing short of amazing..From the first initial phone call in 2024 to now, they have helped me carve out a Budget that has not only got me debt free but enabled me to have savings that I watch grow each week.. My holidays, hair &
beauty appointments, vet needs, birthdays, Xmas etc are all taken care of, all without touching my savings

5. Mai 2025
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Antwort von MyBudget

This has just made our day, Elizabeth!

It’s truly inspiring to hear how far you’ve come, from your very first call in 2024 to now being debt-free and building growing savings.

We’re so glad we could help you create a budget that covers all your important needs and treats too, without dipping into your savings.

Your success is exactly why we do what we do!

Here’s to many more milestones and stress-free moments ahead.

Kind regards,
Maddy and the MyBudget Team

Bewertet mit 1 von 5 Sternen

No savings

No savings. It’s really sent me into a tailspin.

5. Mai 2025
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Antwort von MyBudget

Hi Justin,

Thank you for providing this feedback. We’re sorry to hear that the service did not meet your expectations.

Our service is designed to provide support and structure for individuals working to improve their financial situations, and many clients have found success. That said, we understand that each situation is unique, and results can vary based on a number of factors.

Based on our recent conversations, we have been able to review your circumstances. If you would like, please call us on 1300 300 922 and we can address your concerns further.

We appreciate these insights and the opportunity to better understand your experience.

Thanks,
The MyBudget Team

Bewertet mit 5 von 5 Sternen

We were helped immensely by my budget

We were helped immensely by my budget. They not only contacted our creditors & worked out a debt agreement, so that we are now debt free.
They were kind and reassuring, but also made us realise how we had got into such a terrible situation.
We are now debt free and enjoying living a life without fear and constant stress

5. Mai 2025
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Antwort von MyBudget

Thank you so much for sharing this, Alison.

We’re incredibly proud to have been able to support you through such a challenging time and help you become debt free.

It’s wonderful to hear that our team’s kindness and guidance made a positive difference in your journey.

Living without fear and stress is such an important milestone, and we’re so happy you’re enjoying this new chapter.

Looking forward to being part of your journey moving forward!

Kind regards,
Maddy and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Why I joined my budget

I joined my budget, not because I was doing great managing my budget, but because I realised that my finances had gotten a bit out of control. I was stressed all the time and wanted to bury my head in the sand. I had seen the ads on TV and thought well they can't do any worse than I had. Mybudget were reassuring from the get go. Words like bankruptcy were scary, but that's where I was heading, they knew it, I knew it. They sorted everything out, called creditors and came up with a realistic budget. Yes it is hard at first, but that was on me because of the financial position I put myself into, no one else to blame. Four years on, I will be forever grateful for Mybudget. I don't worry about money anymore and I have a financial organisation who is always ready to help. I'm in the process of building a house, they even helped broker the loan. I'm in for the long haul. Couldn't be happier

5. Mai 2025
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Antwort von MyBudget

Thank you so much for sharing your story, Kylee—and for being part of the MyBudget family over the past four years.

It takes real courage to reach out when things feel overwhelming, and your honesty is truly inspiring.

We're so glad we could support you through those early challenges and help create a clear, realistic path forward.

Supporting you through the tough conversations that helped you regain control is exactly why we do what we do.

Congratulations on starting to build your home—that’s such an exciting milestone, and we’re proud to have been part of your journey.

We’re with you for the long haul too, cannot wait to see what another 4 years will bring you!

Thanks again,
Maddy and the MyBudget Team

Bewertet mit 1 von 5 Sternen

BE AWARE !!!!!

I have been with My Budget for 5 years and will be closing my account for these reasons.

My Budget does not notify you of any late payments unless you go on to your app to check yourself. They dont manage these late payments at all. My car repayment with Toyota was due, my budget was to transfer money to my expenses account so that it would cover the Automatic debit from Toyota. I received a notification from Toyota that the payment was not processed. Once going on the App I could see the payment date was pushed out.

Why is My Budget not communicating with you that some late payments are in the budget.

Why are we paying for a service when we are not receiving the right outcomes.

This also happens with my mortgage, the mortgage gets pushed out but not communication from them to try and move things around to fix the problem prior to it being due.

My money worries have not disappeared at all.

My budget states on their website says "Live your life free from money worries"  I dont know how anyone can live by that statement when they are with My Budget...........

I have never had a call from My Budget to touch base with anything...

I would rather save the fee they charge per week which amounts to over $3000 per year and pop it back into my budget.  Another thing they take the interest from your account you dont see any of it!!

1. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von MyBudget

Hi Naomi,

Thank you for taking the time to share your feedback, and for being a valued MyBudget client over the past five years.

We are sorry to hear that your recent experience hasn’t met expectations. What you’ve described falls short of the service we strive to provide, and we appreciate you bringing it to our attention. Reliable support and clear communication are at the heart of what we do—especially when it comes to managing essential payments like home loans and car finance.

MyBudget is designed to work in partnership with our clients. We don’t make changes to budgets or payment schedules without our clients’ direction. Clients remain in control of their financial plans, and the effective allocation of funds is built on working together. Regular, open communication is essential to making the budget work successfully.

In addition, the MyBudget App provides alerts for late or overdue payments. We also aim to discuss the affordability of payments during client interactions as part of our ongoing commitment to financial wellbeing.

We completely understand how missed payments can cause stress, and we’re sorry for any worry or inconvenience this may have caused. Our goal is to reduce financial pressure.

Please do reach you by email at feedback@mybudget.com.au or call us on 1300 300 922, and we’ll be happy to address your concerns directly.

Thanks again for this feedback, we look forward to speaking with you.

The MyBudget Team

Bewertet mit 5 von 5 Sternen

Helpful service

Your call centre staff are always very helpful and calming and happy to explore options without putting pressure on me. I really appreciate their work.

5. Mai 2025
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Antwort von MyBudget

Thank you so much for leaving such a kind review Stacey,

It's so great to hear our team have been helpful and calming, that's what it's all about. Managing your finances shouldn't be stressful!

Warmly,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

I have been with My Budget for 3 years…

I have been with My Budget for 3 years now, they literally saved me , i was drowning and living day to day , my budget helped me come up with a solution and i have been able to see that there is a light at the end and one day i will be able to afford things like a holiday, house. Everytime i speak to them they are very understanding and extremely helpful, very professional and knowledgeable, I would not hesitate to recommend my budget to any one that needs help. Thankyou My Budget you saved me

5. Mai 2025
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Antwort von MyBudget

Reading your review has absolutely made our day Kristy,

We're genuinely thrilled to know the impact our service has had on your life, and you no longer live week to week - this is exactly why we do what we do!

Here's to many more years together, and to achieving goals in the future!

Thanks again,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

MyBudget are experts at being able to identify my needs and deliver the solutions I required

MyBudget are experts at being able to identify what I needed as a client, in order to improve my own cash flow and become better at budgeting through the solution they have provided. My life would be in a very different state now if it weren't for their service and expertise.

5. Mai 2025
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Antwort von MyBudget

Wow this is so awesome to hear Rhys,

It's so incredibly rewarding to know we've made such an impact in your life and you've improved your own budgeting skills.

We look forward to continuing to support you for many months and years to come.

Thanks,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Reliable, Friendly Service

We’ve been with MyBudget for 13 years and have nothing but praise for the staff and the service. Their reliability means that we know all our bills are paid on time. When I’m not having a good day brain-wise but need something done, the staff are patient and brilliant at helping me get through the process to achieve the desired resolution. Really can’t speak highly enough of them.

21. April 2025
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Antwort von MyBudget

Thank you for the glowing review Karen and Jeff,

13 years together is such an awesome milestone, we feel honoured to have been a part of your journey all this time! Our team will be so pleased with your feedback, I will make sure to pass it on.

Thanks again for sharing your experience, it means a lot to us.

We look forward to continuing to assist you with your finances for many more years to come!

Thanks,
Dominique and the MyBudget Team

Bewertet mit 1 von 5 Sternen

No answer call.

No answer call.

14. April 2025
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Antwort von MyBudget

Thanks for reaching out Megan,

We're sorry to hear you were not able to get a hold of one of our team members. I have forwarded your query onto our Client Services team who will be able to assist and give you a call.

If you'd like to get in touch with us in the meantime, please send us a web message through our app or give us a call on 1300 300 922.

Please let us know if there's anything else at all we can do to assist.

Thanks,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Everything

Everything. The hardest thing was picking up the phone

13. April 2025
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Antwort von MyBudget

Thank you so much for your kind review Lisa,

We hear this from our clients often, taking that first step can be the hardest part, but it means a lot to know we were able to support you through it.

It’s wonderful to hear you're happy with our service overall - we’re truly grateful for your feedback.

Warm regards,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

Gott my life in order…

Before employing the services of My Budget I was out of control with my savings and expenditure.
My Budget reigned in my bad practices, debt and me living in constant anxiety knowing I had bills to pay but no money to pay then with.
Everyone I have ever had dealt with has been empathic to my situation along with professionalism.

11. Mai 2024
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Antwort von MyBudget

Thank you for taking the time to share your feedback - it really means a lot to us!

We're so happy to know you've taken control back of your finances, that's a huge milestone you should be proud of - we sure are!

Upwards and onwards from here, we can't wait to see what else we can achieve together in the future.

Thanks,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

We have had 20+ years of financial…

We have had 20+ years of financial support from MyBudget and even now that we are retired I am going to keep using the service which has helped me so much

10. April 2025
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Antwort von MyBudget

Wow, this is so incredible to hear Guy!

Knowing that MyBudget continues to make a difference in your life, even in retirement, is truly heartwarming. Having journeyed alongside you for over two decades of your financial life brings us immense joy.

We are so grateful to you, and we look forward to continuing to assist you in the future!

Thanks,
Dominique and the MyBudget Team

Bewertet mit 5 von 5 Sternen

My budget has pulled me out of 10 years…

My budget has pulled me out of 10 years of financial hardship. Helped me buy my first brand new car and helped me afford my wedding.
Going with my budget was the best choice I have ever made

3. April 2025
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Antwort von MyBudget

Wow! This has made us so happy, Mark.

It’s wonderful to hear about what you’ve been able to achieve on your financial journey so far.

We are so proud to have helped you in such a special way—being able to pay for your wedding and a new car... go you!

It’s exciting to think about what else we can accomplish together in the years to come!

Thanks again,
Maddy and the MyBudget Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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