Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Mehr ansehen
Unternehmen hat geantwortet
Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Mehr ansehen
Unternehmen hat geantwortet
I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Mehr ansehen
Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Mehr ansehen
Unternehmen hat geantwortet
Providing insurance to protect the UK's musicians and DJ's for over 20 years
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service, always happy to help and a great company. Would highly recommend!!!
Always Very good...you feel you are talking to someone who actually knows what they are doing...keep it up👍👍
Shocking.
Didn't want to pay out after they agreed my items had been stolen.
They have been provided with evidence, a crime number, investigating police officer's details and independent accounts which they refuse to investigate.
"although we can validate your claim and agree the items have been stolen we have to decline because there wasn't force entry"
The person has been arrested for copying a key and stealing our items.
WATCHOUT
Excellent, efficient and quick claim. Friendly team. Easy to do. Even through the lockdown, they were available to answer my questions on the phone which was a great help to someone who has never claimed on insurance before. Also, as it was through the coronavirus lockdown it was even more important that I had the lifeline of the insurance claim and Music Guard did not let me down. Would recommend all day long.
impossible to get your documents, asked so many times to just simply have them sent as an attachment to my email address, instead you have to log in to a vault which constantly tells you, your details are not recognised.
Quote given quickly over the phone and set up straight away and received the copy of the documents via email.
Took 6 months to get a fraction of what I claimed.

Antwort von musicGuard
The person I spoke with had to speak quite fast in order to get through all of the detail. Otherwise, very helpful, friendly and polite throughout.
Great service, simple and straight forward protection.
Very good service. Had several problems with the computer shop I was using but they were waited and was simple to use.
I had a very unfortunate accident on a gig with a rare vintage one if a kind Selmer MV1 considered by many to be the most sought after saxophone on the planet. Damage was considerable including a severely damaged neck. There are no off the shelf parts and it has to be rebuilt by Karsten Gloger in the Netherlands whom is an expert in this field for vintage saxophone necks. In addition the body had to be repaired in the UK by another tech. Musicguard Insurance has been a 1st class Insurance company in dealing with this complex issue. I am a professional musician and the speed of sorting this claim out demonstrates a really a superior service & really sets them apart from normal Insurance cover.
Do yourself a favour if you have a quality musical Instrument and need 1st class cover I would have no hesitation in highly recommending this company whom understands the needs of the professional musician.
As always make sure you take out the correct cover for your needs.
Andrew Dennison
Most helpful and on the mark. Repeat user and seems to remain competitive
I'm happy to give four stars for the service I have received. I have never made a claim and I hope I never will. So it's nice to have peace of mind just in case. Thank you.
Excellent service from knowledgeable staff. Sorted my insurance needs, quickly and for a great price. Very happy thanks.
We easy to sort out and staff very helpful
10/10 all the way
While the staff are pleasant I’m disappointed this year with the lack of willingness to negotiate any discount for loyalty and no claims. I will be treating this insurance like any other policy from now on by shopping around. The only reason I didn’t is because I left it late thinking there would be room for movement on the premium.

Antwort von musicGuard
Great customer service, thanks!
It was very good however I cannot print offer see my policy.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.