If you’re buying from the UK, I would seriously reconsider ordering from Munawear. What isn’t made clear upfront is that the company operates from China, which makes returns far more difficult a... Mehr ansehen
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Das sagen Bewerter
Yes it’s Mrs Hughes again. Order MW643 This is my third review as Munawear have ignored my many emails asking when they will refund me for the items I’ve sent back to them following their retur... Mehr ansehen
I had a fantastic experience with the support team! Amelia went above and beyond to help me switch my order size at the very last minute, smooth and stress-free. My package arrived quicker than expect... Mehr ansehen
Unternehmen hat geantwortet
After trying several activewear brands, I stumbled upon Munawear, and I'm so glad I did. The stitching is flawless, the materials feel premium, and the designs are both chic and practical. Munawear un... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Quality You Can Feel Each piece is created with thoughtful details and timeless style that fits effortlessly into your day. From soft fabrics to clean silhouettes, we focus on essentials that help you feel confident and comfortable every time you get dressed.
Kontaktinformationen
London, Vereinigtes Königreich
- info@munawear.com
- munawear.com
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Munawear's fabric quality is amazing
Munawear's fabric quality is amazing. My bodycon dress feels stretchy yet supportive — perfect for a night out.

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Totally worth it!
Their fashion collection has such modern design. The pants I ordered are very comfortable and look super chic. Totally worth it.

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Really impressed with their attention…
Really impressed with their attention to detail. The blouse I purchased has such neat finishes and the pattern is stunning.

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Stolen Money
I returned the items I purchased a few months ago to the salvation army in Moldova on the request of munawear. For a few months the item was not delivered so they could not refund me due to policy, however it then was received at the address I was asked to send it to but still I have had no refund and now my emails are all of sudden not being replied back to at all. The last reply I had was over 2 weeks ago when they used to no more than 24 hours between replies. I feel I have had my money robbed from me with nothing to show for it. DO NOT USE

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I got a sweatshirt and it's the perfect…
I got a sweatshirt and it's the perfect blend of comfort and style. Not too thick, not too thin. Great everyday wear.

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Received my order in good packaging and…
Received my order in good packaging and the quality is just top notch. The cropped top fits well and looks extremely flattering.

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The skirts I ordered are gorgeous!
The skirts I ordered are gorgeous. The material flows beautifully and the waistband doesn't feel tight at all. Loved them!

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Abolutely obsessed with their…
Abolutely obsessed with their streetwear collection. The oversized tee I got feels so soft and sits perfectly. Great value for money.

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Perfect for casual outings
I bought a co-ord set and it's honestly one of the best I own. True to size and looks very sleek. Perfect for casual outings.

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Munawear never disappoints!
Munawear never disappoints! The jeans fit like they were tailored for me. Soft, comfy, and stylish.

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Munawear is a scam
Munawear is a scam. You don’t get what they are advertising. When you do ask for a refund they only offer 15% of your money back which is a joke. There jacket is poor quality. I bought it because they had lots of positive reviews. Do not listen to them.

Antwort von Munawear
long delivery time.
long delivery time.
sizes are misleading [and very small]
refund policy is a scam

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My tops arrived today and the stitching…
My tops arrived today and the stitching is flawless. The colors look even better in person. Definitely ordering more soon!

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Almost everything that could go wrong, did go wrong!
Almost everything that could go wrong with this order, did go wrong. The only noticeable positive was effective communication from the customer service team.
The parcel took approximately 2 weeks to arrive. When it arrived, only the fleece was of a good enough quality, however it did not fit. The other products were of very poor quality and one did not look like the images online. I immediately emailed the company to request a return. I was given 3 return options, two of which involved in store credit and keeping the items anyway. The only option that involved getting a full refund meant posting the parcel to The Salvation Army in Moldova to assist people in Ukraine. This sounded like a fantastic idea, so I proceeded with it. However, the parcel cost upwards of £30 to post (at my own expense), the paperwork provided by MunaWear meant the parcel was kept at Moldovan Customs, and any attempts to contact The Salvation Army Moldova directly to resolve the situation have been unsuccessful. Therefore, I spent a total of £135 on poor quality items that are stranded in Moldova and I have not received a full refund, through no fault of my own.
The only positive of this experience was the good customer service communication and assistance. They eventually proceeded with a 25% refund for me even though the parcel was still stranded. This equated to approximately £32, about the amount I spent on posting the parcel to Moldova in the first place.
I will not be using MunaWear again and highly recommend looking elsewhere!

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Loved the quality of the dresses
Loved the quality of the dresses from Munawear, the fabric feels premium and the fit was exactly as shown. Super happy with my purchase!

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Product is beautiful
Product is beautiful my husband loves his Troy jacket..customer service was 5 star at every turn..Amelia especially was extremely professional and helpful throughout. There were some logistical issues but the team at munawear couldn't have done anymore to help me get my package.

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Trainers took ages to come; Bad quality!
Trainers took ages to come. They were not the correct size according to the measurements given by the company. Flimsy and bad quality. I have to pay for them to be returned to China, despite the company contact being in the UK. I will never use this company again!
In reply to your comment, the quality is not the only problem, it also the fact that it will cost me £20 to return them to you which is no point me doing, so this is a loss for me. Please be warned and do not buy from this company.

Antwort von Munawear
Bought some shoes with a picture…
Bought some shoes with a picture clearly showing vibram soles. Delivery was fraught and took 2 weeks . Shoes of low quality and flimsy vidram soles. You have to pay to return recorded delivery to China.

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High-Quality Product
Got a wrong-size Looply backpack, but exchanging it was a breeze. Great communication, quick turnaround, and the final product is high quality. I 100% recommend Munawear.

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Taken my money but not delivered do not…
Taken my money but not delivered do not use them
Update
It’s taken 4 weeks to be delivered and it is too small no size label on it
They want to offer 45% of the cost and I keep it or a 15% refund not full refund
This is against my legal consumer rights
The coat cost was £59.99 and they are refusing a refund even though I have submitted 7 photos of the coat to prove it is in good condition
I think I will have to contact trading standards

Antwort von Munawear
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