Ingen service overhovedet
Dansk version
Vi var kørt hele vejen herhen for at købe en mango lassi. Min kæreste går hen for at bestille, men får allerede i døren at vide, at det ikke er muligt, fordi de først åbner kl. 14. Klokken var 13:59 – altså ét minut før åbningstid.
Samtidig er en mango lassi jo ikke engang mad, men en kold drik, der bare står klar i køleskabet.
Vi har tidligere købt både mad og drikke herfra, men det kommer vi ikke til fremover. Det er virkelig dårlig service at afvise kunder på den måde – især når man driver en forretning og burde have interesse i at tjene penge. Det giver simpelthen ingen mening.
English version
We had driven all the way here to buy a mango lassi. My girlfriend went up to order, but was told at the door that it wasn’t possible because they only open at 2:00 PM. The time was 1:59 PM – just one minute before opening.
On top of that, a mango lassi isn’t even food, but a cold drink that’s already prepared and sitting in the fridge.
We’ve previously bought both food and drinks from here, but we won’t be coming back. This is really poor service – turning customers away like that, especially when running a business that should want to make money. It simply makes no sense.