Bought a selection of three bags of coffee for my husband. They arrived with interesting cards explaining a bit about where the coffee was grown and who by. Included in the order was some complimenta... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
As well as producing great coffee, Mozzo have some of the friendliest and most helpful employees i've ever met. Whether you visit in person (i have, twice) or order online, you will receive the same p... Mehr ansehen
Mozzo kept me updated on delivery time etc and the coffee arrived on time and in good condition. The coffee itself is excellent. I bought the decaf coffee, which can be "iffy" from some suppliers. Bei... Mehr ansehen
I’ve placed a few orders with Mozzo now and they’ve been spot on every time. The coffee is delicious and always exactly to my taste, but it’s the service that really stands out. Every single order... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re big believers in the uplifting power of coffee, from raising our spirits each morning to fuelling positive change every day. A hub for community connection, Mozzo brings together growers, customers and drinkers to share the buzz of the beloved coffee bean.
Kontaktinformationen
Unit 11, Chancerygate Business Centre, SO15 0AE, Southampton, Vereinigtes Königreich
- +44 (0)2380 700 007
- hello@mozzocoffee.com
- mozzocoffee.com
Excellent very helpful staff and of…
Excellent very helpful staff and of course an excellent product
27. März 2024
Antwort von Mozzo Coffee
Hi Valerie, thank you so much for your lovely review. It's great to hear you've been enjoying our coffee. Here's to many more shared moments of great coffee and friendship.
Have a great day ☕️
The Mozzo Team
Antwort von Mozzo Coffee
Hey Mr Happy, and thank you for the awesome review. The team are super pleased to hear that you've been enjoying our coffee and service. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Good communication and prompt delivery
23. Januar 2024
Great coffee
Great coffee, great value and really love it when you get a cheeky pack of biscotti. House, classic and decaf are brilliant but the specialty coffee is absolutely excellent!
19. Januar 2024
Antwort von Mozzo Coffee
Hey Sam,
Thank you so much for the awesome review. It's great to know that you've been enjoying our coffee. Here's to many more shared moments of coffee and friendship.
Have a great day ☕️
The Mozzo Team
Great coffee from a good website
Great coffee from a website that’s easy to follow and easy to use.
7. November 2023
Antwort von Mozzo Coffee
Hey Charles, thank you for your review. We're super happy to hear you're enjoying our coffee and found the online ordering process easy. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
I was sent what I ordered for and their…
I was sent what I ordered for and their delivery was on time.
4. Oktober 2023
Antwort von Mozzo Coffee
Hey Lydia, thank you so much for your review. It's great to hear that you're happy with the order and delivery. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Antwort von Mozzo Coffee
Hey Claire, thank you so much for the review. We're happy to hear that you're pleased with the service and our coffee. Here's to many more shared moments of great coffee and friendship.
Have a great day ☕️
The Mozzo Team
Great quality, great taste
Delivered on time. Really tasty coffee - no need to keep looking now.
21. Dezember 2023
Antwort von Mozzo Coffee
Hey Narinder, thank you for the 5-star review. It's awesome to hear that – here's to many more shared moments of great coffee and friendship. Thank you for choosing us :)
Have a great day ☕️
The Mozzo Team
Antwort von Mozzo Coffee
Hey, thank you so much for the 5-star review. It's great to hear you've been enjoying our coffee and service. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Excellent decaffeinated coffee
Excellent decaffeinated coffee, also couple of their finest beans as Christmas presents.
11. Dezember 2023
Antwort von Mozzo Coffee
Hey Julian, thank you so much for the fantastic review. We're so happy to hear that you've been enjoying our decaf coffee. Our decaf range is decaffeinated using the Swiss Water Process, which is an organic and 100% chemical-free option. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Excellent coffee and efficient service from Mozzo
Prompt delivery and delicious coffee, thank you.
1. Dezember 2023
Antwort von Mozzo Coffee
Hey Nicky, big thanks for your lovely review. It's great to hear that you've been enjoying our coffee – thank you for choosing us.
Have a great day ☕️
The Mozzo Team
Fantastic coffee
I was recommended to try some of these coffees, so I thought I would try the House, Signature and Classic ones as a trio pack.
I have only used the House one so far but I am very happy with the flavour. Would highly recommend the coffee. The order took a little while to arrive but it was worth the wait.
6. September 2023
Antwort von Mozzo Coffee
Hey Giuliana, big thanks for the fantastic review. We're so happy to hear that you're loving our House blend, and we hope that you'll also enjoy the other two coffee blends. Sorry about the delivery taking longer than expected – we really appreciate your understanding. Thanks for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Excellent coffee
Excellent coffee, quality doesn't vary, and delivered very promptly. Great service.
14. September 2023
Antwort von Mozzo Coffee
Hey Peter, big thanks for the 5-star review – it's great to hear that you've been enjoying our coffee and delivery service. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Just lovely coffee and lovely customer service
We love the huge recycle pod bag, most of all the delicious mellow coffee, so much flavour without the bitterness. We use both the caffeinated and decaff, both are lovely, the pods fit well into our Nespresso Pixies for our small offices and we're always grateful for the free post.
6. September 2023
Antwort von Mozzo Coffee
Hey Maz, thank you so much for the lovely review. It's great to hear that you've been enjoying our capsules and delivery service. Thank you so much for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Excellent coffee and super efficient…
Excellent coffee and super efficient delivery.
I'll continue buying from MOzzo!
7. September 2023
Antwort von Mozzo Coffee
Hey Bruce, thank you so much for you review. We're so happy to hear that you've been enjoying our coffee. Here's to many shared moments of great coffee and friendship – thank you for choosing us.
Have a great day ☕️
The Mozzo Team
Great espresso coffee beans delivered…
Great espresso coffee beans delivered quickly. Thank you.
4. September 2023
Antwort von Mozzo Coffee
Hey Clive, thank you so much for the 5-star review. It's awesome to hear that you've been enjoying our coffee and delivery service. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Antwort von Mozzo Coffee
Hey Angus, thank you so much for the 5-star review – we're super happy to hear that you've been enjoying Mozzo. Thank you for choosing us.
Have a great day ☕️
The Mozzo Team
Poor customer service
Poor packing. Poor delivery. Packets broken inside box. Took 4 days to get to me, I live 2 miles from their place of business. Crap service for a local customer. Bye.
Added. .... sorted out lol i returned your crap to you in person. Still after 14 days you then refund me. Pizz takers like your reply below. Amateur outfit of fools.
15. August 2023
Antwort von Mozzo Coffee
Hi Frank, thank you for your feedback. We're very sorry to hear this – this is definitely not the service we want our customers to receive. After taking a closer look at your order, we can see that the matter was resolved back in August by issuing a full refund for the entire order back to you. Once again, our apologies, Frank. If there's anything more you'd like to share, please do reach out to us. We hope to have the opportunity to serve you better in the future.
Have a great day ☕️
The Mozzo Team
Great taste coffee
Great taste coffee, bags gave me at least two tasty cups! Brilliant!
10. August 2023
Antwort von Mozzo Coffee
Hey, thank you so much for the awesome review – we're super happy to hear you've been enjoying our brew-in-cup coffee bags. Thank you for choosing us.
Have a great day ☕️
The Mozzo Team
Great delivery service and currently my…
Great delivery service and currently my favourite bean.
Thanks
7. August 2023
Antwort von Mozzo Coffee
Hey Terence, thank you for taking the time to leave this lovely review. It's great to hear you've been happy with the service and that we've become your favourite coffee. Here's to many more shared moments of great coffee and friendship.
Have a great day ☕️
The Mozzo Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.